beaumonde.co.uk レビュー 

beaumonde.co.uk からの回答

2026年6月19日

Thank you so much for taking the time to leave such a lovely review.

We're absolutely delighted to hear that you had such a positive experience with us from start to finish.

We genuinely appreciate your recommendation and your kind words mean a great deal to our team, who work hard to ensure every customer receives the best possible service.

We hope you enjoy your furniture for many years to come and make lots of wonderful memories in your garden.

Many Thanks
Beaumonde Team

beaumonde.co.uk からの回答

2026年6月11日

Dear Kevin,

Thank you for your review.

We are sorry to hear about your concerns.

Unfortunately, we have been unable to locate your details in our records, so we cannot identify any previous enquiries, orders, or requests for removal from our mailing list. If you would like us to investigate further, please contact us at sales@beaumonde.co.uk with the email address that received our communications.

We do not send unsolicited spam emails. Marketing emails are only sent to individuals who have subscribed to receive updates from us. Every marketing email we send includes an unsubscribe link, allowing recipients to opt out at any time.

Regarding your comment about contact details, our telephone number (020 8713 0594) is displayed on our website and is also available within our FAQ section.

If you require any assistance, please get in touch and we will be happy to help.

Kind regards,

The Beaumonde Team

beaumonde.co.uk からの回答

2026年5月14日

Hi,

Thank you for such an amazing review. It means a lot to hear that the products lived up to your expectations and matched the photos online.

We put a huge amount of care into selecting products that combine quality, style and value, so it’s wonderful to hear that came through in your experience, right down to the packaging.

Thank you again for your order and hopefully see you again soon.

Beaumonde Team

beaumonde.co.uk からの回答

2026年5月14日

Dear Olivia

Thank you so much for your wonderful review. We're delighted to hear you were pleased with both the quality of the products and the speed of delivery. We always aim to provide clear delivery information and ensure every order is packaged carefully, so it’s great to know this made a difference to your experience.

We truly appreciate your recommendation and look forward to welcoming you back to Beaumonde again soon!

Beaumonde Team

beaumonde.co.uk からの回答

2026年3月7日

Dear Ollie,

Thank you for your review, we are really sorry for your experience when ordering with us.

Unfortunately, there was a system breakdown at the time your order was dispatched, and the parcel went missing between leaving our depot and the courier collection. This meant the order was never scanned into the courier network, which is why there were no tracking updates and why we were unaware there was an issue until you contacted our customer service team.

As soon as you made us aware, we investigated and tried to resolve the situation straight away. Unfortunately, by that point the lampshades had sold out, so we were unable to send a replacement. Because of this, we issued you an immediate refund.

We completely understand how frustrating this must have been, especially after waiting and then finding out they couldn’t be replaced, and we sincerely apologise for the inconvenience caused.

Thank you again for bringing it to our attention, and we’re very sorry for the trouble caused, next time we will do better!

Best Wishes,
Beaumonde Team

beaumonde.co.uk からの回答

2026年3月3日

Thank you so much for taking the time to leave such a wonderful review.

We’re absolutely delighted to hear that you were pleased with both the quality of the dog beds and the service you received. Although it’s a shame the beds weren’t quite the right size for your dogs, we’re glad our team was able to assist you quickly and make the return process straightforward.

I’ll be sure to pass your kind comments on to Tom, he’ll be thrilled to know his support made such a positive impression.

We truly appreciate your feedback and your future custom, and we look forward to helping you again soon.

Warm regards,
Beaumonde Team

beaumonde.co.uk からの回答

2026年2月23日

Hi

Thank you so much for your wonderful review.

We’re delighted that you found exactly what you were looking for in the Porthallow range and that it’s been such a great addition to your garden. It’s lovely to hear that the service from enquiry through to delivery met your expectations, and we’ll be sure to pass your kind words on to Peter.

Thank you for choosing Beaumonde and for the recommendation. We look forward to helping you again in the future.

Warm regards,
The Beaumonde Team

beaumonde.co.uk からの回答

2026年2月23日

Dear Anne,

Thank you very much for taking the time to leave such a detailed and honest review.

We’re delighted to hear that you found exactly what you were looking for and that the wallpaper quality has been confirmed by your decorator and looks amazing in situ - that’s always wonderful to hear. We also appreciate your patience with the delivery and are glad our customer service team were able to support you and keep things moving.

Thank you as well for highlighting the point around returns. As many of our wallpapers are made-to-order, return eligibility can vary, and we always encourage customers to check this before ordering — particularly for premium products. Your feedback is genuinely helpful and something we take seriously.

We really appreciate your recommendation and hope you enjoy your finished space for many years to come.

Warm regards,
The Beaumonde Team

beaumonde.co.uk からの回答

2026年2月23日

Dear Will,

Thank you for your lovely review.

We’re really pleased to hear that you’re happy with the Mighty B-Bags and that they arrived promptly and at a great price. It’s especially nice to know they’ve been such a hit with the kids and have found their place in your new home already.

Thank you for choosing Beaumonde - we hope you enjoy them for many years to come.

Best wishes,
The Beaumonde Team

beaumonde.co.uk からの回答

2026年2月23日

Dear James

Thank you for taking the time to share your experience.

We’re so pleased to hear that everything arrived quickly, well packaged, and exactly as expected, and that our customer service was able to help make the process smooth and stress-free. That’s exactly the experience we aim to provide.

We really appreciate you choosing Beaumonde and hope to welcome you back again soon.

Warm regards,
The Beaumonde Team

beaumonde.co.uk からの回答

2026年2月23日

Dear Katie

Thank you so much - we love hearing this!

We’re delighted that you’re enjoying the bean bags (stylish comfort is exactly what we’re going for) and that the candle was a lovely surprise. It’s great to hear you were happy with the service too.

We really appreciate you taking the time to leave a review and look forward to welcoming you back again soon.

Warm regards,
The Beaumonde Team

beaumonde.co.uk からの回答

2026年2月23日

Dear Louise,

Thank you very much for your kind feedback.

We’re delighted to hear you were happy with both the service and your purchase, and that your question was answered promptly.

We truly appreciate you choosing Beaumonde and would love to welcome you back again in the future.

Best wishes,
The Beaumonde Team

beaumonde.co.uk からの回答

2026年2月23日

Dear SS,

Thank you so much for taking the time to share your review, it genuinely means a lot to us.

We’re really pleased to hear that you were impressed from start to finish and that the quality of the pieces has stood the test of time. Knowing that they still look beautiful months later is exactly what we aim for, so that feedback is incredibly reassuring for our whole team.

We’re also glad you enjoyed our email communication. We work hard to make sure it’s helpful and considered, without ever feeling pushy, so it’s great to hear that came across.

We hope your move goes smoothly, and we’d absolutely love to help when you’re ready to furnish your next space.

Warm regards,
The Beaumonde Team

beaumonde.co.uk からの回答

2026年1月22日

Hi Wojtek,

Thank you for your order and for taking the time to leave us a review.

We’re genuinely sorry to hear that this experience felt frustrating and we appreciate you taking the time to share your feedback.

We would like to clarify a few points to ensure the full context is clear for other customers reading this. At the point of order, our website advised that delivery would take 5–10 business days. When you contacted us to chase your order, we responded and confirmed the same timeframe, provided the latest estimated delivery date, and advised that tracking details would be sent as soon as they became available, which they were.

Your order was delivered on the 11th business day, which is one day outside the stated delivery window. For this delay, we do sincerely apologise. However, we do feel it is important to clarify that you were kept informed throughout and that tracking information was provided.

You’ve also mentioned that you had no way to track the parcel. Our records show that tracking details were sent to you, and we subsequently provided confirmation from the courier, including GPS data, showing the parcel was delivered to your building address.

We take full responsibility for our orders and always aim for a smooth and transparent customer experience, so we’re disappointed that this fell short of your expectations. Your feedback is taken seriously and helps us continue to improve how we communicate and support our customers.

If you require any further assistance or would like us to review this again with you, please don’t hesitate to contact us at sales@beaumonde.co.uk.

We truly hope you might consider shopping with us again in the future.

Many Thanks
Beaumonde Team

beaumonde.co.uk からの回答

2025年5月20日

Hi Isaac,
Thank you for your amazing review, great choice with the Cane Line furniture by the way :)
We are just about to onboard some new ranges, so please check back soon for some more Cane Line gems.
Many Thanks
Beaumonde Team

beaumonde.co.uk からの回答

2025年5月20日

Hi Louise,
We are very happy to hear you found our service to be excellent. We always strive to make our customers' lives easy and solve any problems as quickly as we can. We will pass on your feedback to Tom :)
All the best,
Beaumonde Team