We need 10 stars to rate our service. We ordered a hair curler, but didn't have much luck, as it didn't suit the hair type. With Zero fuss, they gave advice, then exchanged the product. No postag... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everything went wrong. Didn't receive my product at all even after paying £4.99 delivery fee. Email several times no reply. Very disappointed with this company overall. And for this i give a -0 rating... もっと見る
Products not dispatched in timely manner so needlessly got caught up in postal strike. Items arrived over 2 weeks later with no notification that one of the items will be missing as out if stock. Re... もっと見る
Great customer service. Kept informed of the processing and progress of my order right through to delivery, which was on time. Careful packaging meant my products arrived undamaged, so really pleased... もっと見る
企業が回答しました
企業情報
当該企業による記述
Beautyholic UK has been dealing with Hair & Beauty Care products for the Many Years. We offer wide range of beauty and Cosmetic products from Hair care, skin care, makeup, Hair accessories, Hair extensions, nail and our stock consists of top UK & International brands i.e. USA . We provide total quality assurance to the clients worldwide. Our line of luxury cosmetics products captures great looking skin with gorgeous colours & quality ingredients. At beautyholic, all products are stocked baring in mind the need and demand of our customers to let your inner beauty shine with every single usage. Nowadays it is very difficult to find your favourite beauty products online, but our online cosmetic products portal offers all cosmetics and beauty enhancing products for men and women under one roof with descriptive specifications enabling you to select the best products easily. Our aim is to provide customers with the best service to make their shopping experience a pleasant journey. W e offer our customers only the best brands and the best products including: Adore African Pride, ORS, Astral, Aunt Jackie's, Aztec Indian Healing Clay, CANTU, Barbicide, Crazy Color, Direction, Dudu Osun, Eco Styler, Manic Panic, Olaplex, Xpression Braid, Brazilian Hair, As I am, Mielle Organics, TGIN, Kiss USA Tintation Hair Dye, Palmers, Shea Moisture Sunny Isle Uppercut, Wahl We constantly update our research in bringing the best brands onto our website for our customers. This is the reason we have been successful in the Hair and Beauty cosmetics industry due to our low prices, high-quality products, fast delivery, and the best customer service. If you would like to know more about our wide range of products, please visit our online product section and shop for your favourite cosmetic beauty products online. Every man and woman love the confidence that makeup gives them.
連絡先
3 Langdale Parade, CR4 2PF, London, 英国
- Support@beautyholic.co.uk
- beautyholic.co.uk
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bad after sales customer service
I received my order but there was a problem with it. I raised this issue in an email sent on February 11 and I'm still waiting for a partial refund.
Everything went wrong
Everything went wrong. Didn't receive my product at all even after paying £4.99 delivery fee. Email several times no reply. Very disappointed with this company overall. And for this i give a -0 rating
I got my hairdryer in the end
This was my first time using this company, and so wasn't sure what to expect. I ordered a hairdryer, as it was reasonably priced. A week later I still had not received my hairdryer and was flying out on holiday in a matter of days. I emailed them and was impressed with their prompt response, I literally received my hairdryer the next day!
I waited almost 2 weeks to get my…
I waited almost 2 weeks to get my order, which wasn’t your regular service/ delivery time.
Scam
So this company is scam sorry to say I ordered three product which was £17 end up paying €47 for no reason when I asked them to cancel the order about three weeks now nobody answer me
Ordered the Glolift Eyez
Ordered the Glolift Eyez
Charged up and does not work as it should no pulse modes as described in videos
I have messaged as must be a faulty item
Not impressed
I ordered on March 24th
I ordered on March 24th. Its April 23rd and my order is still not here.
DO NOT RESPOND
Item faulty sent messenger message to get repair or replacement under guarantee. No response poor customer service.
Just the beginning with the long wait…
Just the beginning with the long wait before responding to my concerns about my merchandise not being received almost took about two weeks without a tracking number. However, I a 4 outta 1-5 simply because. Once Besutyholic explained the computer system issues they responded promptly and ship my merchandise asap. Will I shop here again? "ABSOLUTELY!" Thank you Breautyholic.
Efficient services
It was fast. I got my purchase in good time and shape. Please patronise them.
Always a swift and reliable service…
Always a swift and reliable service with products well packaged.
Commande pas reçue et aucune réponse…
Commande pas reçue et aucune réponse aux mails.
Cela fait un mois que j’ai passé et payé une commande mais plus de nouvelles. Toujours rien reçu et pas de réponse aux mails. Qui est cette société ?
Glamlight hairdryer gift
My daughter bought me the Glamlight hairdryer for Christmas. As I suffer with fibromyalgia and arthritis, a lightweight, efficient hairdryer has become essential. And this one certainly fit the bill. It is lightweight, easy to use and the blue light and negative ion technologies help my hair to dry without any problems. Would absolutely recommend 5*
I ordered hair and struggled with communication …
I ordered hair and never received a tracking number or update on shipping. Tried contacting this company no response. I really doubt the reviews are genuine and if the company exists in UK. No contact number or address. No response to emails. Contacting the bank it's a scam with fake reviews.
Edited a few days later.....
I got a response after leaving a negative review on the sister company website and the products were delivered the very next day. Its exactly what I ordered with a few satchets of complementary shampoo and an email to apologise. They said they sent 4 Pounds back to my account. I don't know didn't check.
I am not sure what to make of this company. On the UK government website says company status dissolved. They definitely ship from the UK but through the sister company, am not sure if I was ever going to get a response through this website if it wasn't for TrustPilot and someone mentioning the name of their other company on TrustPilot. The first review when I wrote I was very upset and frustrated because they ignored all emails. Hoping their service will improve in the future or at least stick to one website than using multiple sites with same products and only focusing on one site because the other has negative reviews.
Delivery was great
Delivery was great, but serum a bit pricey, will definitely shop with them again

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