Beaverbrooks - Reading レビュー 

Everything was ready. I had a lovely coffee whilst I waited for Charlotte which enabled me to sit and collect my thoughts, as a result of long train journeys.
As ever everything is presented properly and I was made to feel special as a customer

Excellent service from Leena! She welcomed me with a smile and made the whole experience enjoyable from start to finish. She was friendly, professional and incredibly knowledgeable about the watch I purchased, explaining all the features and details clearly.
Her customer service was outstanding; she made sure I was completely happy with my choice. A real credit to the team. Thank you.Leena, for such a great shopping experience.

Didn't expect to find what I was looking for so quickly, but thanks to Charlotte and her outstanding customer service, I was able to find the perfect engagement ring. Charlotte was extremely knowledgable and could tell exactly which rings were most likely to fit what I was looking for. And as an added bonus, the ring was available same day in the size I wanted. Best customer service I've experienced in a long time from any company. Charlotte is a colleague that Beaverbrooks can and should be very proud of!

Excellent vustomer service from friendly helpful staff

Maria and a couple of other customer service staff were very helpful, assisting me with options to choose a gift.

Left extremely satisfied with my purchases.

The staff were very attentive and really involved my daughter in the experiance

An utterly pleasant and professional experience. Made spending money and absolute pleasure.

Great experience picking up a limited edition Seiko. Staff were kind and accommodating and made sure everything was right.

Great staff and very friendly service

Great customer service, very helpful and knowledgeable.

Amazing service, wonderful staff, knowledgeable. Wonderful experience from start to finish

Staff very helpful and knowledgeable

Very helpful

Went to Beaverbrooks at the Oracle looking for an emerald and diamond necklace for my wife on our 20th Wedding anniversary and received much valued help and advice from Lisa who’s an absolute asset to the business. Necklace looks beautiful and my wife was super happy with it. Thanks so much Lisa!

We purchased a 9 carat 7mm pearl earrings from Beaverbrook Reading branch as a Christmas present for our daughter. Within months one pearl had come off the gold stem.

We took it back to the shop and they mended it. But again months later both the pearls had come off the stem. Again, I took it back to the Reading branch.

Charlotte who served us was fab. I had been in touch with customer service and she knew about what had happened. We were given a brand new replacement pair of earrings in exchange for the broken one.

Hoping this is going to be ok. The Beaverbrook service was great!

Great service from knowledgeable team, items are high quality and you always meet a great team member who takes the time to understand what you need and is not pushy.

Highly recommend for great service and great experience 🙏