Visited to purchase some earrings for a friend's birthday, had a look online the previous evening so had an idea in mind. The ladies in store were so helpful and friendly, it was wonderful to deal wit... もっと見る
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A great experience at Beaverbrooks. Staff were very friendly and helpful. Made to feel comfortable and not pushy at all.
Friendly service and staff very attentive, nothing was too much trouble.
Great customer service in great surroundings in the Solihull Touchwood store. My wife was very very pleased with her earings.
企業情報
Beaverbrooks - Solihull について
当該企業による記述
Shop Watches
Shop Engagement Rings
With over 100 years of family heritage and experience, Beaverbrooks offers an extensive range of jewellery, diamonds and watches.
We are incredibly passionate about celebrating your special moments, no matter how big or small. If you’re searching for diamonds or jewellery, we have exclusive collections that you won’t find anywhere else. We also house prestigious luxury Swiss watch brands including TAG Heuer, OMEGA, Breitling, TUDOR and many more. If you’re looking for a fashion fix, discover the world’s most famous fashion brands like Vivienne Westwood, BOSS and Emporio Armani.
Shop online or in one of our 75 stores across the UK and find the perfect self-love gift or something for the one who means everything to you. From planning the perfect proposal, to finding that special birthday gift, Beaverbrooks are there for all of those “you mean the world to me” moments.
連絡先
28 Jubilee Walk, Touchwood,, B91 3HT, Solihull, 英国
- 0121 711 2737
4.3
優良
13件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly service and staff very…
Friendly service and staff very attentive, nothing was too much trouble.
2026年10月6日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bad Experience
I bought another brand new watch from Beaverbrooks and this time the experience was far from good. The watch was received with marks on it, the store initially said they would size the strap but on arrival to the store, the assistant stated they could not size the strap at their store. When I raised these issues with Beaverbrooks customer service, their response was that they are not willing to do anything about it. Next time I’ll shop elsewhere.
2026年10月5日
Beaverbrooks - Solihull からの回答
Thank you for your review and the feedback. I apologise for the way you have been left feeling. As you can appreciate you were offered the option of an exchange or refund. Kind Regards.
Watch was ordered over the to be…
Watch was ordered over the to be delivered to Solihull.
It was delivered on time.
Staff were very friendly and helpful.
2026年10月7日
A great experience at Beaverbrooks
A great experience at Beaverbrooks. Staff were very friendly and helpful. Made to feel comfortable and not pushy at all.
2026年9月30日
very professional and friendly staff
very professional and friendly staff
quick and efficent
2026年9月17日
All staff were very attentive and…
All staff were very attentive and friendly. I was shown a variety of rings as i was not sure which style i would like.
2026年9月7日
Great customer service in great…
Great customer service in great surroundings in the Solihull Touchwood store. My wife was very very pleased with her earings.
2026年9月19日
What a pleasure to shop in Touchwood…
What a pleasure to shop in Touchwood Solihull store, I was greeted by a lovely assistant by the name of Anna, she helped with sending off my existing Vivienne Westwood watch to replace a leather strap, ensuring that the repaired watch would be returned to my home address in Coventry, and then provided excellent customer service with the purchase of a 2nd Vivienne Westwood watch.
Thank you Anna for being so kind and patient.
2026年9月17日
Could not fault the whole experience…
Could not fault the whole experience when buying my tissot watch the staff was really helpful would definitely go back for future purchases
2026年9月12日
Helpful, kind and great service
Visited to purchase some earrings for a friend's birthday, had a look online the previous evening so had an idea in mind. The ladies in store were so helpful and friendly, it was wonderful to deal with such great staff. My friend loved them so I stopped by to let them know. Thank you ladies
2026年9月18日
The staff at Beaverbrooks solihull are…
The staff at Beaverbrooks solihull are amazing. Every single one of them. Even when you just go in to look they dont pester you like most retailers or they dont judge you just for browsing. Its for this reason i purchased the watch and the service is always polite the staff are always smiling. Very helpful people overall. Wish them the best
2026年9月5日
Very helpful and knowledgeable gave me…
Very helpful and knowledgeable gave me history of the watch. Very informative welcoming and pleasant
2026年9月12日
We came for a bracelet for a friend’s birthday and the assistants were very helpful and advised us what to do.
Assistants very very helpful.
2026年9月9日
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