Beddingmill レビュヌ 

63
•
TrustScore 5段階評䟡の3.5

3.4

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5぀星のうち1の評䟡

Purchased a rug on 24th April no show of rug so when queried via e-mail I had no response so telephoned them and was advised this had been damaged in transit and no longer in stock and would not be a... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Jesus have you ever tried getting responses from these, I’m sure they operate under a few names. 7 emails sent, not one reply, this tells me all I need to know so I won’t be giving them my money.

䌁業が回答したした

5぀星のうち5の評䟡

I cannot fault Beddingmill at all. Found the vinyl I was after cheaper than anywhere else. Order was shipped super quick. Parcelforce were a little unreliable but that's not beddingmills fault. The vi... もっず芋る

5぀星のうち5の評䟡

I have to say I’m impressed with this company. The rug I purchased was a lot cheaper than on other sites with free speedy delivery and even came with a free anti slip mat. I did have a query about th... もっず芋る


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3.4

たあたあ

TrustScore 5段階評䟡の3.5

63件のレビュヌ

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3.4

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5぀星のうち1の評䟡

Re Order BOO11797

Purchased a rug on 24th April no show of rug so when queried via e-mail I had no response so telephoned them and was advised this had been damaged in transit and no longer in stock and would not be available until 27th May, I was prepared to wait, however no update nor e-mail to say it had been despatched so all seemed rather strange. I have now asked for my money back via phone call as its still out of stock, and did ask for e-mail confirmation. This has not been received either and now worried if I will get my refund at all. I would think long and hard before you order anything from this company..

2026幎5月29日
自発的なレビュヌ
Beddingmill ロゎ

Beddingmill からの回答

Hi Mrs. Robinson,

Thank you for taking the time to share your feedback. We are truly sorry for the frustration and disappointment you experienced regarding your order, and we appreciate the opportunity to address your concerns.

Unfortunately, we were only notified by our third-party courier at a later stage that the original item had been damaged in transit. As a result, we were unable to inform you of this issue as promptly as we would have liked, and we sincerely apologise for the lack of timely communication.

In an effort to resolve the matter as quickly as possible, we arranged for a replacement item to be supplied directly from our supplier. However, due to an error on their part, we were initially advised that the item was available in stock. Upon further investigation, the supplier subsequently discovered that the item was, in fact, out of stock. Regrettably, this information was also communicated to us later than expected, which further delayed our ability to provide you with accurate updates.

We completely understand how frustrating this situation must have been, particularly given the delays and uncertainty surrounding your order. Please be assured that this sequence of events is highly unusual and does not reflect the standard of service we strive to provide. We are reviewing this matter with both our courier and supplier to help ensure that similar issues do not occur in the future.

We can confirm that a full refund has now been processed for your order.

Once again, please accept our sincerest apologies for the inconvenience caused and for falling short of the level of service you rightly expected from us. We genuinely value your feedback and are very sorry that your experience with us was not a positive one.

Kind regards,
Beddingmill

5぀星のうち2の評䟡

Jesus have you ever tried getting


Jesus have you ever tried getting responses from these, I’m sure they operate under a few names.
7 emails sent, not one reply, this tells me all I need to know so I won’t be giving them my money.

2026幎5月1日
自発的なレビュヌ
Beddingmill ロゎ

Beddingmill からの回答

Hi Mrs Saf

We request that you share the order number and name so that we can look into this further. As no order was found with the name, it is posted.

Thanks

5぀星のうち1の評䟡

Bad quality rug

The rug i received was of really bad quality, I returned it and was promised a full refund, im still waiting for this, over 2 weeks later, even though it was supposed to be paid into my account within 2-4 days, never heard back from them in 6 weeks, then they reply to my review wanting my order number which I have already provided them through my numerous emails, this is now being dealt with by my bank!

2026幎3月4日
自発的なレビュヌ
Beddingmill ロゎ

Beddingmill からの回答

Hi

We are sorry for your bad experience. We are looking forward to helping you. Please share your order number so that we can investigate the issue further.

Thanks

5぀星のうち5の評䟡

I have to say I’m impressed with this


I have to say I’m impressed with this company. The rug I purchased was a lot cheaper than on other sites with free speedy delivery and even came with a free anti slip mat. I did have a query about the colour of the rug that was online and what actually arrived but to be honest I’m loving what I received, colours are amazing. Great customer service will definitely use again, thanks guys, really worth a good review. Kate

2025幎7月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent quality rug, delivery and service

Recently bought a large rug for the lounge, arrived within 4 days, was packaged extremely well, tracking of delivery was easy and efficient. Excellent rug, colour and quality exactly as described. Very pleased with my beautiful rug and service from beddingmill, would definitely recommend and use them again.

2025幎3月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Shabby Sevice

Ordered a noble house rug in November on line paid then told wasn’t available till February 15th sent a email to the this late January as had no correspondence or up dates they did reply saying it will be in stock on 15th Febuary still had no response from this company I will be reporting this company to the consumer protection on the sale of goods act all I wanted was my goods what I entered a contract with

2025幎2月22日
自発的なレビュヌ
Beddingmill ロゎ

Beddingmill からの回答

Hi Suzanne,

I hope this message finds you well.

We wanted to address the concerns raised in your recent review. As mentioned in our email sent on February 13th, 2025, the expected arrival date of your item has been further extended to May 2025. In light of this delay, we have requested your decision on whether you would prefer to wait for the item or opt for a full refund.

Since we have not received your response over the past 7 days, we have processed a full refund to your PayPal account as of today. We trust this resolves the matter to your satisfaction.

We sincerely apologize for any inconvenience caused, and we understand your frustration with the delay. Should you have any further questions or concerns, please don’t hesitate to reach out to us.

Thank you for your understanding, and once again, we truly apologize for any inconvenience this situation may have caused.

Regards
BeddingMill

5぀星のうち1の評䟡

Terrible Service

Placed my order on 28th November for a Rug (Portland Runner 3337A, order # BM000008770) showed 7 in stock & delivery time 2-4 days, perfect as this was a gift for a close friend who’s special day was on 7th Dec. I swiftly received an email confirming my order had been received and would be dispatched soon with an update.
Fast forward to Monday the 2nd Dec and still no update, so I emailed customer services to request one. Later that day I received a reply and they assured me my order was with the courier team and would be with me by the end of the week.
Come late Friday on the 6th December I had still not received my runner, so dashed off an email to ask where it was ? Needless to say my good friend never got their gift on their special day.
I have still had no reply from them about my order or where it is. I am very disappointed with the whole experience and I strongly advise others to shop elsewhere.
I will update this when I receive a reply, my rug or a full refund!

UPDATE
Sent another email this afternoon 9th Dec highlighting my dissatisfaction about my order and that I have left feedback on trustpilot! Still nothing back from them! But alas I get an email from APC direct at 18:18 this evening that my order will be delivered tomorrow. Shame customer services weren't able to update me and apologise for all the hassle I have had. It's certainly the last time I will buy from them. Hopefully the rug will turn up tomorrow and be as described. Update to follow.

2024幎11月28日
自発的なレビュヌ
Beddingmill ロゎ

Beddingmill からの回答

Hi Dean,

Thank you for reaching out to us, and we sincerely apologize for not delivering your order on time. We completely understand your frustration.

The main reason for this delay is due to a combination of factors outside of our control. During this time of year, both our suppliers and couriers are experiencing an exceptionally high volume of orders, especially with the Black Friday and Cyber Monday rush. As a result, there have been delays in processing and shipping, which has impacted delivery times.

We want to assure you that we are actively monitoring the status of your order and working closely with our suppliers and couriers to resolve this as quickly as possible. We appreciate your patience and understanding during this particularly busy period.

Once again, we apologize for any inconvenience this may have caused and will keep you updated with any new information regarding your order.

5぀星のうち1の評䟡

customer service is a joke, there all ignorant

customer service is a joke,
sent wrong lino, wrong colour, wrong type,
send them email with pictures and reply is, thats right colour and item, even though it says on the roll its not what i ordered, i ordered the green lino. thank god for paypal.
returned to them on 14th aug now 19th aug , no refund.
so called them, total retraining needed,
they didn't know it was returned because there warehouse hadn't told them,
try using the tracking number you gave me, it says its been returned.
reported to trading standerds .
Reply blames the supplier . Can't even take the blame for there own mistakes.
It was bedding mill who sent wrong vinyl. It was bedding mill who insisted it was the right one , even though I had supplied pictures of the vinyl supplied.
It was beddingmills customer service , who made the whole experience horrible and unprofessional. Not the supplier .
Bedding mill messed up and has the cheek to pass the blame. Disgusting

2024幎8月6日
自発的なレビュヌ
Beddingmill ロゎ

Beddingmill からの回答

Hi, as discussed in the call, a full refund has already been issued to you. Once again, please accept our sincere apologies on behalf of our suppliers.

5぀星のうち1の評䟡

Do not buy

Unfortunately, the rug I bought was a very bad quality due to poor quality dye. The smell has not gone, and it has been over a year! More so, it gives me headaches. The trader refused to resolve the issue. I cannot recommend this company, or its rugs.
BM000007619

2024幎3月1日
自発的なレビュヌ
5぀星のうち5の評䟡

I cannot fault Beddingmill at all

I cannot fault Beddingmill at all. Found the vinyl I was after cheaper than anywhere else. Order was shipped super quick. Parcelforce were a little unreliable but that's not beddingmills fault. The vinyl arrived exactly as expected. Great quality. Easy to lay and I will now be ordering another for my kitchen too. So pleased I found these guys. Order: BM000007706

2024幎4月5日
自発的なレビュヌ

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