Bellezamoda レビュー 

Robe jamais expédiée, commandée il y a 6 semaines, service client contacté plusieurs fois, toujours la même réponse : nous faisons face à un nombre important de commandes mais rassurez vous votre commande sera expédiée sous 3 à 6 jours. MENSONGE!!! et impossible de se faire rembourser!!!

I dont have the purchase, nor the money back.
I pressed charges. Now everybody knows them!
Its a scam!!

I ordered two shirts and had an extremely disappointing experience from start to finish.

Firstly, the shirts took around a month to arrive, which is far longer than expected. When they finally turned up, the quality was poor, the colours were noticeably different from the photos on the website, and the sizing was completely off.

As a result, I requested a full refund, which the company states is available. However, after around 10 emails back and forth, they still refuse to provide one. Instead of processing my refund request, they have repeatedly tried to offer store credit – first 20%, then 30%, then 40%, and now 70%.

I do not want store credit. I want the refund I requested from the beginning.

To make matters worse, each email response takes around 5–7 days, dragging the process out unnecessarily and making what should be a simple return incredibly frustrating.

A month-long delivery, poor-quality products, inaccurate colours and sizing, and terrible customer service when trying to resolve the issue. Based on my experience, I would not order from this company again and would strongly advise others to think carefully before purchasing.

Nover received my order

Skutečně nedůvěryhodný obchod. Dodání do 4 dnů neodpovídá skutečnosti. Objednala jsem v červnu, dosud se zásilka nepohla, stále je v Číně. Je 14.7. a nic, ani nepřicházejí zprávy o pohybu zásilky. Mám dojem, že tento obchod jen vyláká od zákazníku peníze a zboží Vám stejně nepřijde. Vy přijdete o peníze. Už zde objednávat nebudu.

Mi experiencia con esta tienda ha sido nefasta. Compré un vestido de lino y me enviaron uno de poliéster. Tras numerosas reclamaciones por email para devolverlo, no he recibido ni el formulario de devolución ni instrucciones para hacerlo. Tan solo me siguen enviándome % crédito para comprar en su tienda. Esta situación me hace sospechar que las devoluciones no se gestionan de forma adecuada. Me siento engañada y desaconsejo totalmente comprar en esta tienda.

Robe reçue avec un délai de livraison extrêmement long, le produit vient de Chine directement alors que la boutique est en France….
Un produit très cher pour une qualité d’une médiocrité extrême.
A fuir, c’est une grosse arnaque ce site.

Adresse en France mais prosuit en provenance de Chine. Le souci n est pas la car le prix n est pas justifié. Colis livré avec beaucoup de retard et non conforme. Pas de bon retour et à ma demande on ne l envoie pas. Selon leur conseil je prends la taille au dessus de la mienne je ne rentre pas dedans et je fais du 36. Retour demande on me demande la photo de l étiquette il n y en a pas. Je viens de porter plainte en ligne. Si vous êtes victime n hésitez pas à le faire afin de fermer ce site frauduleux.

Oszuści! Dostawa oferowana w 1-2 dni, po 2 tygodniach upominania się cały czas informują, żeby być cierpliwym i paczka zaraz będzie wysłana.
Po mocniejszym mailu i prośbie o anulowanie zamówienia i zwrot pieniędzy oferują rabat na zakupy zamiast zwrotu pieniędzy za zamówienie. Omijać szerokim łukiem!

ESCROQUERIE !!!!!
Publicité mensongère.
Escroquerie en ligne et mauvaise foi caractérisée.

Produit commandé : robe courte modèle Tinka coton et lin.
Produit reçu : robe longue 100% polyester.
Réclamation faite avec photo des étiquettes, capture écran du site internet qui mentionne la composition Coton et Lin.

Le commerçant (je devrais dire L'escroc) refuse d'admettre l'évidence et prétend en toute mauvaise foi que le produit livré est conforme à la commande.

I agree with all the reviews placed an order for 2 tops in differant sizes because it said 30 days return i thought i could try them on and if they did not fit i could return them but 3 emails later i am still trying to get an address to send back first email said i could keep the tops and get 15% off my next order 2nd email said keep tops and get 30% off next order and the 3rd email said keep tops and get 45% off next order. This is false advertising saying 30 days return and the site should be taken down the clothes are cheap and i am now stuck with 2 tops that dont fit and £55.80 down i wish i had read the reviews DONT BUY FROM THEM IT IS A SCAM

Ich würde gerne keinen Stern geben. Das bestellte Kleid wurde so spät geliefert, ich dachte es kommt niemehr… Der Schnitt sowie die Farbe war komplett anders wie abgebildet. Kundendienst sucht Ausreden und das Geld wollen sie nicht zurückerstatten obwohl es offensichtlich Scam ist.

Absolutely poor,weeks to answer emails still unresolved, would never buy again from you/ them or recommend.People keep hold of your coin,I just wished I'd of read the reviews before ordering, keep well away

The material is very cheap. This dress looks like something that would cost around £5 on Shein, yet I paid £35 for it and it's just polyester. In the photos, the dress looked beautiful, but in reality it was very disappointing and looked nothing like expected. I would not recommend buying from this company. The clothes are shipped from China, and in my experience the quality did not justify the price.

Utter scam. This company promise rapid delivery and lead you into thinking uk based with quality pictures. Total trash arrived about 6 weeks later. Then they try to get out of their free returns policy. Avoid at all cost!

This company is a scam. The goods come from China. The delivery times are not honest. The product quality is very poor and refund policy is are not honoured.

⭐☆☆☆☆ – Extremely Disappointing Experience
I had a very poor experience with Bellaza Moda. I ordered a Quarter ZIP jumper (without a hood), but instead received a completely different item—a hoodie that looks nothing like what was advertised on their website.
Not only was the wrong item delivered, but the quality of the product was also far below expectations. The material and overall finish do not match the description or images shown online, which is very misleading.
I contacted customer service immediately and provided all requested information, including photos. While they initially acknowledged the issue and said it was forwarded to the relevant team, there has been no follow-up since then. I have not received any update, refund, or replacement, despite multiple attempts to get a response.
This lack of communication and failure to resolve the issue is extremely frustrating. Based on my experience, I would not recommend ordering from this company.

I do believe this company is a scam, they also operate under Bellaza moda. It took weeks to receive my order, they didn't respond to me enquiring where the order was. I eventually received an item, which was not what I ordered. It was very cheap and a different style. I reported this to them, saying I had contacted my bank as I believed they were a scam. This seemed to make them reply, they said I could pay to return the goods or not have a refund, but get 15% off my next purchase. Please do not buy from them, I do think they are a scam site, the goods definitely aren't french. Mine came in a bag that had already been used, no labels that mention the brand.

Before I placed the order, the website said it would be delivered in 1-2 days. After the order was placed, it told me that the order was coming from China. After waiting for three days I contacted customer services ( note the email address they give is incorrect- they spelt customer wrong) and asked if I could cancel the order and refund my money. They said no, since the order was dispatched. It took 15 days for the order to arrive. Absolute rubbish - quality is very poor and the size is too small.

Never will I buy from this brand again.