This is the 2 nd order I have placed with Bentley Designs Outlet , having previously ordered a dining table and chairs. When looking to replace some more furniture I looked no further than Bentley. Or... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The chest of drawers and nightstands are beautiful, but sadly discontinued, I had to have different colour night stands to chest, but the greys complement each other, I liked them so much, theyre so... もっと見る
企業が回答しました
We purchased a wooden headboard from Bentley Designs Outllet. It is a quality product at a very reasonable price compared to other similar headboards for sale online. The item was packaged extremel... もっと見る
企業が回答しました
Georgina was a star, she made sure that we selected the right product and that everything was delivered quickly. As we were looking for a very niche slat system Georgina picked the correct items to su... もっと見る
企業が回答しました
企業情報
当該企業による記述
Bentley Designs is one of the UK and Ireland’s leading suppliers of quality furniture. Enjoy unbeatable savings on premium, end-of-line, ex-display, and returned products at the Bentley Designs Outlet. Experience quality at clearance prices, brought to you by one of the market’s most trusted brands.
連絡先
Unit A1 Symmetry Park, Morrell Way, OX26 6GF, Bicester, 英国
- 020 8833 7500
- info@bentleydesignsoutlet.com
- bentleydesignsoutlet.com
4.9
優良
220件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really good quality dining room suite
Really good quality dining room suite. Good delivery service, will definitely use again.
2024年12月5日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Melanie
Thank you for your kind feedback.
We’re pleased to hear you’re happy with your new dining room suite and found the delivery service to be reliable.
We hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Beautifully made
Beautifully made. The driver left item with due care and attention.
2024年11月1日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Christine
Thank you for your kind feedback.
We’re happy to hear that you’re pleased with the quality of your item. It’s great to know the drivers handled the delivery with care and attention.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Excellent Customer Service
I contacted Bentley Designs to see if I could purchase some top-up paint for my furniture. I spoke to Lauren who arranged for a pot to be sent to me, free of charge. She was so helpful and I received the pot within 4 days - excellent customer service!
Thank you Lauren for being so kind.
2024年11月18日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Margaret,
Thank you for your lovely review. We're really pleased Lauren was able to help and get the paint out to you so quickly — we’ll be sure to pass on your kind words to her.
Glad we could assist,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Good quality
The look, quality and ease of assembly, the delivery was fast and drivers very polite
2024年11月16日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Paula
Thank you for your 5* review.
It’s great to hear you’re happy with the quality and style of your item and that the delivery/assembly was straightforward.
Thank you for your support, and we hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Good Cimpany
Good quality furniture at a very good price. Delivery was on time. Great service.
2024年11月1日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Baz,
Thank you for your 5* review.
It’s great to hear you’re pleased with the quality and price of your furniture, as well as the prompt delivery and service.
We hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Excellent Customer Service and Aftercare - Five Star Service! ⭐️⭐️⭐️⭐️⭐️
Bentley Designs Outlet are an excellent company to deal with and have provided me with one of the best buying experiences ever.
I purchased a Single Shiny Nickel Headboard back in May and was delighted with the quality and overall finish. However, in late October, I discovered that one of the krystal finials had come loose due to a lack of glue holding it in place. After discovering the fault, I contacted the customer service department and dealt with Ryan Joyce, the Marketing & eCommerce Administrator, and couldn't have wished for better service from him. After extensively investigating the fault and being extremely apologetic, Ryan went above and beyond to ensure my issue was dealt with in an appropriate and timely manner. Replacement finials were swiftly posted to me and are now safely fixed to my headboard.
Ryan provided me with outstanding customer service and a level of aftercare rarely found in today's shopping experiences, for which I am incredibly grateful.
I would have absolutely no hesitation whatsoever in recommending Bentley Designs Outlet to any prospective customer. ⭐️⭐️⭐️⭐️⭐️
Thank you so much, Ryan! 😃
2024年11月1日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi,
Thank you for sharing such a detailed and kind review!
We’re so sorry for the initial issue with the finial, but we're glad Ryan could resolve it quickly for you.
Your kind words about our service mean a lot, and we’re grateful for your recommendation.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Peppercorn oak table and sideboard
Brilliant service and table and sideboard are gorgeous. Delivery guys unpacked and built the furniture with ease. Really prompt, they took such care whilst building and I was very impressed. Wouldnt hesitate to recommend. The outlet has some amazing offers and quality of the furniture is outstanding.
2024年10月29日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi,
Thank you for your kind words! It’s fantastic to hear that everything from service to assembly met your expectations.
We're grateful for your recommendation and thank you for kind words.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Great experience
Really easy website to use and order. Order was processed and delivered very quickly with lots of communication as to delivery date and time. Really pleased with the furniture.
2024年10月25日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Susan,
Thank you for your feedback & kind words!
We’re so glad you found our website easy to use and that the delivery process was smooth. Enjoy your new furniture, and thank you for choosing us!
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Chair arrived quickly, condition as described.
I needed an extra dining chair and wanted one that would be a close match for my existing set. The one on Bentleys website looked the same, so i ordered it. The photos on the website highlighted some small defects and having received the chair i can confirm they are no worse in real life. The delivery was pretty quick and i had excellent communication from both Bentleys and their delivery partner Furdeco at all stages.
The only minor niggle i have is that the chair was quite dirty/dusty when it arrived. It was packaged well so that can’t have been the delivery company’s fault. Being that the chair was a wipeable leather, it was no big deal in my case. I might think twice about ordering fabric covered furniture from them though.
2024年10月25日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Paul,
Thank you for your thoughtful review and for bringing this matter to our attention.
We’re delighted to hear that the chair you ordered was a close match for your existing set and that you found our delivery process to be efficient, with good communication throughout.
We sincerely apologise for the chair arriving dusty; since it was a clearance item and out of its original packaging, this can occasionally occur. We want to assure you that we’re actively working with our warehouse team to keep a closer eye on this matter moving forward.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Extraordinarily fast delivery
Extraordinarily fast delivery - less than 48 hours from online order to completed delivery! Also the delivery/construction team were excelent.
2024年10月24日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Keith,
Many thanks for kind words, we really appreciate the feedback!
We're so pleased to see that you're happy with the services provided.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Atlanta bed
Ordered an Atlanta single bed. Unfortunately the delivery arrived with a couple of missing fittings as can sometimes be the case with flat pack furniture (irrespective of who you order from). The Customer Service team at Bentley Designs were amazing and dispatched the missing grub screws immediately. We assembled the bed last night and it looks great. Really happy with our purchase and experience. Wouldn't hesitate to buy from them again.
2024年10月24日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi,
Thank you for your review!
While we’re sorry to hear about the missing fittings, we’re glad our customer service team could help resolve the issue quickly. It’s great to know that you’re happy with the Atlanta single bed and your purchase overall.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
My order came on time
My order came on time. The bed head looks good in the bedroom. The bed head were packed very well. I am happy with my purchase.
2024年10月14日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Delores,
Thank you for taking the time to share your experience!
We’re pleased to hear that your order was delivered on time and that you're happy with the with the quality, packaging and how it looks in the room.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Wonderful online shopping and shipping experience.
Great chair and very comfortable look great with the rest of the furniture i purchased at the outlet. The service was excellent and i was consulted and considered throughout the transaction. Thank you and well done
2024年10月11日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Anne,
Thank you for taking the time to share your experience!
We’re pleased to see that you're happy with your chair and that it fits beautifully with your other pieces. It’s great to know that you felt well-informed and considered throughout your purchase.
We look forward to hopefully assisting you again in the future.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Really nice headboard
Really nice headboard, one of the best I have seen online. Even better than I expected it to be. Great price and quick dispatch.
2024年10月12日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Lawrence,
Thank you for your feedback.
We're glad to see tha the headboard exceeded your expectations!
We strive to provide great value and quick service, so it’s rewarding to hear you had a positive experience. We appreciate your support and hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Margot casual chair
We ordered a Margot casual chair and we are delighted with the delivered item. Excellent service from Bentley Designs and their appointed delivery company.
2024年10月1日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Woolfy,
Thanks for your review. We're delighted to hear you're happy with your Margot chair and that the service from both us and the delivery team met expectations.
Appreciate you taking the time,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Excellent service and fast delivery
Excellent service and fast delivery. Delivery personnel were so helpful.
2024年9月20日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Susan,
Thank you for your review. We're really pleased to hear the delivery was quick and that the team were helpful on the day — that’s exactly what we aim for.
Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Very pleased with the metal head board…
Very pleased with the metal head board good value for the money
2024年9月24日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Janet,
Thanks for your review. We're glad to hear you're happy with the metal headboard.
All the best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Super website
Super website, Super customer service, very competitive pricing and excellent product. I am more than happy with my purchase from Bentley Designs.I would highly recommend them as the quality of their furniture and value for money is outstanding. From ordering to delivery everything was superb.Well done for offering a great service.
2024年9月19日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Angela,
Thank you for such a thoughtful review. We’re really pleased to hear you had a great experience from start to finish and that the furniture lived up to expectations in both quality and value.
Your recommendation means a lot — we really appreciate it.
Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Excellent service
Excellent service brilliant contact updates via email and text messages
2024年9月12日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Allan,
Thanks for your review. We're glad the updates and communication worked well for you — it's great to know the process felt smooth and clear.
Best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
TOP QUALITY
FROM ORDERING THE FURNITURE, AND THROUGH TO THE DELIIVERY, VERY STRAIGHT FORWARD AND EASY, TOP QUALITY SERVICE, ALONG WITH TOP QUALITY FURNITURE, WE WISH WE HAD FOUND THIS COMPANY YEARS AGO, MANY THANKS, LINDA.
2024年9月11日
自発的なレビュー
Bentley Designs Outlet からの回答
Hi Robert and Linda,
Thank you for the kind words. We're so pleased to hear the whole process was straightforward and that you're happy with the quality of both the service and the furniture. Lovely to know you'd have chosen us sooner if you'd known!
Thanks again,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。