Efficient service. Excellent food. Lost a star because I would love the ability to repeat my previous order without a subscription which I can do with some other suppliers. Dogs love it. Choice of... もっと見る
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DPD failed to deliver my order for 4 days during the very high temperature spell. The Benefit team were very very helpful, sending me an e-mail apologising for something which was NOT their fault an... もっと見る
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Have had a regular subscription for a couple of years now. Real quality products at a reasonable price and considerately packaged. Easy to manage orders, helpful staff if you need to speak to someone... もっと見る
企業が回答しました
Great product, shame about the packaging. Every time the plastic tub is damaged in transit and therefore blood leaks out of the container. Please improve your packaging!!
企業が回答しました
企業情報
当該企業による記述
Discover Britain's Finest Raw Dog Food. With over a decade of experience creating raw dog food, we pride ourselves on curating premium raw dog food, made with ethically sourced British Ingredients. With over 21 recipes to choose from across three ranges, we have a specially curated recipe to suit all dogs needs, from puppy to senior, sensitive to fussy. Made in our East Sussex kitchen, we're a family run business with a wealth of expertise, our experience customer service team are here to help whether you're new to raw feeding or need help when changing your dogs diet. Choose from raw dog food, natural raw treats, natural dog chews and of course treats.
連絡先
Unit 11 Sheffield Park Business Estate, East Grinstead Road, TN22 3FB, Uckfield, 英国
- 01892 770188
- info@benyfitnatural.co.uk
- benyfitnatural.co.uk
4.3
優良
36件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
nice prompt delivery quality products
nice prompt delivery quality products, dogs really like them, no real complaints
2026年7月29日
Benyfit Natural からの回答
Thank you for your review!
Great Dog Food
Efficient service. Excellent food. Lost a star because I would love the ability to repeat my previous order without a subscription which I can do with some other suppliers. Dogs love it. Choice of flavours great.
2026年8月5日
Benyfit Natural からの回答
Thank you for the lovely review! You are able to reorder a previous order through our website, you simply need to log in or create an account with the email address you order with, when in there - click on orders and scroll to the bottom and click re-order. That will automatically add your items back into the basket for you to checkout. If you need any help with this just give us a call
Good food efficient service
Have been ordering their food for a while and my dog loves it. The staff on the phone are very helpful if you have any questions. Although the website could do with tweaking!!
2026年7月22日
Benyfit Natural からの回答
Hi June! Thank you for your great review we're so glad your dog loves Benyfit Natural! We'd love further feedback around the website if you have any, please email us at uk.marketing@benyfitnatural.co.uk to let us know how we can improve, Thanks!
My fussy dog’s favourite food
My fussy dog’s most favourite food! ❤️
The customer services are always helpful and accommodating whenever I get in touch. I would definitely recommend Benyfit Natural.
2026年6月29日
Benyfit Natural からの回答
This is fantastic to hear thank you so much!!
Excellent Benefit service
DPD failed to deliver my order for 4 days during the very high temperature spell.
The Benefit team were very very helpful, sending me an e-mail apologising for something which was NOT their fault and dispatched a replacement order very speedily. Could not be bettered!
2026年7月2日
Benyfit Natural からの回答
Thank you so much for your kind review. We're sorry your original delivery was delayed, but we're delighted we were able to get a replacement to you quickly. Your understanding means a lot to us, and we're so pleased our team could help. Thank you for your support!
Great product, poor packaging
Great product, shame about the packaging. Every time the plastic tub is damaged in transit and therefore blood leaks out of the container. Please improve your packaging!!
2026年6月29日
Benyfit Natural からの回答
Thank you for your review and for your honest feedback. We're so pleased to hear you love the product, but we're sorry to hear you've experienced damaged tubs during delivery. That's certainly not the experience we want for our customers. We really appreciate you bringing this to our attention, and we'll be sure to pass your comments on to our packaging team as we continue to improve our packaging and delivery experience. Please get in touch with us if the issue persists. Thank you.
Benyfit Natural からの回答
Thank you for your valuable feedback!
Very good company offering great…
Very good company offering great products and giving excellent customer service. Thoroughly recommend.
2026年6月23日
Benyfit Natural からの回答
Thank you for your kind review Linda! We`re so pleased that you are loving our products and services.
Our springer spaniels love it!
Our springer spaniels love it!! Great quality - easily delivered and your team are so helpful if anything needs tweaking. Very very happy with how the dogs are looking so much healthier since switching to Benyfit.
2026年6月17日
Benyfit Natural からの回答
Thank you so much for your wonderful review! We're delighted to hear your Springer Spaniels are loving their Benyfit meals and that you've noticed such a positive difference in their health. It's also great to know our team has been able to help whenever needed. We really appreciate your feedback.
Review
We love ordering from benyfit the website is easy to order from and they are quick at shipping products out.
Max Ellie and Oscar love the turkey bites. The products are made with good quality ingredients.
2026年6月25日
Benyfit Natural からの回答
Thank you for your lovely review! We're so pleased that Max, Ellie and Oscar love our Turkey Bites, and that you've found our website easy to use and our delivery service reliable. We really appreciate your support!
Great dog food and service
Great dog food which my dog thrives on. Well-managed delivery during recent heatwave. Food still frozen despite extreme weather conditions. Thank you!
2026年6月24日
Benyfit Natural からの回答
Thank you so much for your lovely review! We're delighted to hear your dog is thriving on our food.
We're especially pleased that your order arrived safely frozen despite the recent heatwave. Our team works hard to ensure every delivery reaches our customers in perfect condition, whatever the weather.
Thank you for your support!
Great product with lots of choice but…
Great product with lots of choice but always have to order a large amount due to minimum order rules.
2026年6月24日
Benyfit Natural からの回答
Thank you for your review! We're so pleased to hear you're enjoying the quality of our products and the range we offer.
We also appreciate your feedback about our minimum order value. It's something we keep under review as we balance keeping our products affordable with the costs of frozen delivery. Thank you for sharing your thoughts, we really value your feedback.
Loyal customer
Have had a regular subscription for a couple of years now. Real quality products at a reasonable price and considerately packaged. Easy to manage orders, helpful staff if you need to speak to someone about the order, good communication throughout the month. Dog thrives on the food and certainly never leaves a morsel (considering he used to be a very fussy eater).
2026年6月16日
Benyfit Natural からの回答
Thank you for your continued support, it really means a lot to us! Thank you so much for your kind review and for being a loyal customer for the past couple of years.
We're delighted to hear your dog is thriving on our food and has gone from being a fussy eater to cleaning the bowl every time! It's also wonderful to know you've found our subscription service and customer support easy to use.
Thank you for your continued support, it really means a lot to us! 🐾
I am a great fan of this brand
I am a great fan of this brand. Our dogs love it which is an important Not a scrap is left, it is a premium food, well packaged and delivery cannot be faulted.
Have no hesitation in recommending to all those with fussy dogs!!
2026年6月11日
Benyfit Natural からの回答
Thank you for your lovely review and kind words Christine! We're so pleased to hear your dogs love the food and that you've been happy with the quality, packaging, and delivery. Your recommendation means a lot to us.
Thanks for your support! 🐾
Been using for a long time now
Been using for a long time now. Introduced to my dog at a time when he was a very fussy eater, now he’s happier than ever
2026年6月12日
Benyfit Natural からの回答
Thank you for your feedback! We`re very pleased to hear that your dog has found his new favourite dinner with us at Benyfit Natural. Happy dog, happy life! 🥰
Benyfit is a good and ethical company.
Benyfit is a good and ethical company.
They are always friendly when I have spoken to their customer services. And nothing is to much trouble if you do experience a problem with a delivery. They have even replaced a whole delivery for me. When the delivery arrived damaged.
2026年6月3日
Benyfit Natural からの回答
We`re so pleased that we were able to resolve your delivery and that you had a great experience with us. Our friendly team are always happy to help 🐾
Great customer services
Great customer services. I have a subscription but find the website a little difficult however I just ring the number and speak to a real live human being who is personable and helpful and sorts out my issue. Fabulous.
2026年6月9日
Benyfit Natural からの回答
Thank you for your kind review Helen! We take your feedback onboard and wish to continue to improve our website. Our wonderful team are always on standby to help with any issues or questions you may have. - Best wishes, The Benyfit Natural team 🐾
Long standing customer
I’m hoping that you keep up your own very high standards for helping your customers.
2026年5月5日
Benyfit Natural からの回答
Thank you for your kind words, our standards will continue to exceed all expectations! - The Benyfit Natural Team 🐾
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