betwhale comes off okay..but in reality this place straight up sucks. everything about it. first of all, they dont let you verify yourself until withdrawal. that being said, who tf knows if they dont... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been playing with these guys for a couple years now and all I can say is if you ever win, they paid you promptly, I'm talking within minutes. Other than that if you aren't having any luck and are... もっと見る
企業が回答しました
What I dislike about you is that the cash out takes too many days to pay and full amount are paid in small batches. This discourages customers and they look for alternatives betting sites.
Very difficult to withdraw cash. I've needed to verify who I am for each and every withdraw. Including front back of drivers license etc, none of which is required to deposit.
重要なお知らせ
2.8
まあまあ
511件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 61％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
WARNING, for real @
WARNING, FOR REAL!! Do not let them convince you to give them your private info. They took my deposits with no problems. The problem came when I called and asked for help to withdrawal my winnings. Although I asked for my winnings to go into my BITCOIN account, they wanted a picture of my credit card??? Why I asked. I was Gaslight by some person reading a script. They also asked for a picture of a utility bill or bank statement showing current date. Who gets paper bills or printed bank statements?? I just wanted to know what was their reason for requiring these pieces of PERSONAL INFORMATION??? Gaslighting again. Robot like answers. I asked for a refund since they wouldn't cash out my winnings. They continued to talk in circles. I asked for a straight up yes or no 3x and the "customer service " was on a loop of lies. DO NOT USE BETWHALE
2026年7月2日
自発的なレビュー
Betwhale からの回答
We're sorry to hear about your experience.
We take the security of our players' accounts and personal information very seriously. The documents you mentioned, such as proof of identity, proof of address, or payment method verification, may be requested as part of our standard KYC process. These checks are in place to protect both our customers and the integrity of the platform and are handled securely.
At this time, we're unable to locate your account based on the information available in your review. We've requested additional details so that we can investigate your case thoroughly and review the interactions you described.
We'd appreciate it if you could contact our support team via live chat or email. Once we're able to identify your account, we'll be happy to look into the matter and address any concerns you may have.
Not a favorite but..
It does it job well. UI take a few minutes to learn and they often run bonuses and promotions. Withdrawal process could be faster. Took more than a week to get but once approved, got it same day on coinbase. Kyc wasn't smooth but it was done in decent time
2026年6月23日
Betwhale からの回答
Thank you for your review. We're really happy to hear that you've had a positive experience so far.
We completely understand that receiving your payout is an important part of your overall experience. We look forward to completing your payout successfully and hope that it further reinforces your confidence in our platform.
Thank you again for taking time and wiring the review.
won't allow you to withdraw…
Update: I have received a couple of withdrawals now. I request the max I can withdraw which says it's $2500 per withdrawal but they just decided to give me only $300. They say it will be 5 business days but my last withdrawals have taken 10. So while I am receiving some withdrawals it's taking forever to get my money with over $4000 in my balance. It will take a year at this rate.
The response to this review is the most I've heard from them after many many email attempts and phone calls.
Betwhale won't allow you to withdraw your funds. I have been working with it for almost a month and have yet to receive it. They won't let you speak to anyone to escalate the issue. I would stay away from company.
2026年6月2日
Betwhale からの回答
We're sorry to hear that your experience has been frustrating.
After reviewing your account, we can confirm that your previous withdrawal was successfully processed and paid. We also see that you currently have another withdrawal request in progress, which is being handled in line with our standard review process.
We understand that waiting for withdrawals can be disappointing, and we appreciate your patience while our team completes the necessary processing and security checks. If you have any questions about the status of your current request, our support team is available via live chat or email and will be happy to provide you with an update.
We're pleased that your previous withdrawal was completed successfully.
Betwhale からの回答
Thank you for the review!
We're glad to hear you've had a positive experience. Thank you for choosing our platform. We are looking forward to providing you with a great experience going forward.
This is a type of fraud. They will take a deposit from you but will not process your withdrawal.
The site is decent enough, but whenever you try to make a withdrawal, they will take 10–15 days for the verification process. The verification is extremely difficult, and even if you do manage to complete it, they still won't release your withdrawal; it has been eight days since my verification was completed, yet I still haven't received my funds.
If I receive my withdrawal, I will update this review.
2026年6月18日
Betwhale からの回答
We're sorry to hear that the withdrawal process did not meet your expectations.
After reviewing your account, we can confirm that your withdrawal has now been successfully processed and paid. We understand that the verification and withdrawal process took longer than you had anticipated, and we apologize for the delay and any frustration it caused.
Our verification procedures are in place to help protect our players and ensure a secure gaming environment, but we recognize that waiting for funds can be disappointing. We continuously work to improve our processing times while maintaining these important security measures.
We're glad the matter has now been resolved, and we appreciate your patience throughout the process.
Betwhale からの回答
Thank you for your review!
We appreciate your support and are pleased to hear that you had a positive experience with our platform. We look forward to continuing to provide you with great service.
so i play a lot of online slots and…
so i play a lot of online slots and betwhales platform is very cool but it takes your money with nothing in return.
2026年6月13日
Betwhale からの回答
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
We take comments like yours seriously and would appreciate the opportunity to discuss your concerns further and review your experience in detail. Please reach out to us via live chat or by email at assistance@betwhale-mail.com at your convenience, and our team will be happy to assist you and work toward a resolution.
We look forward to speaking with you.
Betwhale からの回答
Thank you for your review!
We're glad to hear that you're enjoying the website and that you've had a positive payout experience.
We appreciate you taking a time for writing the review and look forward to continuing to provide you with a great experience.
The games are fun the sports betting is…
The games are fun the sports betting is great.i won quite a lot my first time playing and I had to wait over 7 business days and they still didn’t payout my withdrawal……I got impatient and played it all back because I just got tired of waiting
2026年5月5日
Betwhale からの回答
Thank you for sharing your experience. We're glad to hear that you enjoyed the games and sports betting and that you had some early success on the platform.
We're sorry to hear about your frustration regarding the withdrawal timeline. We understand how important timely payouts are, and we appreciate your feedback. If you still have any concerns about your experience, we'd encourage you to reach out to our support team via live chat or by email at assistance@betwhale-mail.com, so we can review your account and assist you further.
Thank you for your feedback, as it helps us continue improving our service.
When you have less than a 1.00 from…
When you have less than a 1.00 from your bonus they take it away they don't let you play it. What kind of bullS#**t is that
2026年6月6日
自発的なレビュー
Betwhale からの回答
Thank you for your feedback. We're sorry to hear about your frustration with the bonus balance conditions.
This is part of the standard bonus terms: once the remaining balance drops below $1 after wagering is completed, the bonus is considered void and can no longer be used for further play. We understand this can be frustrating, and we appreciate you sharing your feedback on it.
If you have any questions, feel free to reach out to our support team via live chat or by email at assistance@bethwale-mail.com at any time — they’ll be happy to walk you through the bonus terms in more detail or review your specific case.
We appreciate you taking the time to leave your feedback, as it helps us improve the overall experience.
Betwhale からの回答
Thank you for your review!
We're glad to hear you're enjoying the ease of play and the variety of games available. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great experience.
The payouts are made on time
The payouts are made on time, based on what is promised on the website (3 to 5 days).
2026年5月28日
Betwhale からの回答
Thank you for your review! We're glad to hear that your payouts have been processed on time.
We appreciate you taking the time to share your experience and look forward to continuing to provide you with a reliable service.
So far I enjoy it seems fair I like the…
So far I enjoy it seems fair I like the games my sons cashed out multiple times but not me yet lol
2026年6月1日
自発的なレビュー
Betwhale からの回答
Thank you for your review! We're delighted to hear that you've had a smooth experience with both deposits and payouts.
We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great experience.
It's not a horrible app
It's a pretty good app, the funds can be wonky. So definitely watch your funds. But the game play seems decent.
2026年6月1日
自発的なレビュー
Betwhale からの回答
Thank you for taking the time to share your feedback. We're pleased to hear that you've been enjoying the gameplay experience.
We're sorry to learn about your concerns regarding your funds. Providing a reliable and transparent experience is important to us, and we'd like the opportunity to look into this further. Please reach out to our support team via live chat or by email at assistance@betwhale-mail.com, so we can review your concerns and assist you directly.
We appreciate your feedback, as it helps us continue improving our platform.
Betwhale からの回答
Thank you for your review!
We're delighted to hear that you're enjoying the games, promotions, and your overall experience on the platform.
We appreciate you taking the time to share your recommendation and look forward to continuing to provide you with a great experience.
Customer service is always friendly &…
Customer service is always friendly & quick to respond! Great sports better site. I look forward to using this site for many years.
2026年5月26日
Betwhale からの回答
Thank you for your review!
We're delighted to hear that you've had positive experiences with our customer support team and that you're enjoying our sports betting platform.
We appreciate you taking the time to share your feedback and are thrilled to hear that you look forward to using the site for years to come. We look forward to continuing to provide you with a great experience.
Great customer service
I was able to cash out sometimes within a day sometimes up to 3 business days, but received funds with no issue. And have added funds with no issue. The customer service chat is super nice and helpful, I get bonuses periodically, and I enjoy the variety of games
2026年1月31日
自発的なレビュー
Betwhale からの回答
Thank you for your review!
We're delighted to hear that you've had a positive experience with deposits, withdrawals, and our customer support team. It's also great to know you're enjoying the bonuses and variety of games available on our platform.
We appreciate you taking the time to share your experience and look forward to continuing to provide you with a great experience.
Betwhale からの回答
Thank you for your review!
We're delighted to hear that you've had a great experience with both our platform and our team. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great service.
It's all right I've been there for 6…
It's all right I've been there for 6 months, haven't really deposited much but have never won much either to make the minimum$150 withdrawal.
2026年6月1日
自発的なレビュー
Betwhale からの回答
Thank you for sharing your experience and for being with us over the past six months.
We appreciate your feedback and understand that reaching a withdrawal threshold can be an important part of the overall experience. While outcomes are never guaranteed, we're glad you've continued to explore what our platform has to offer.
Thank you for your review, and we hope to provide you with an even more enjoyable experience going forward.
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