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Beyond PEV レビュヌ 310

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TrustScore 5段階評䟡の3.5

3.5

スケヌト甚品店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

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5぀星のうち1の評䟡

UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... もっず芋る

5぀星のうち1の評䟡

Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... もっず芋る

5぀星のうち5の評䟡

Fantastic company ordered a few microfibre clothes and some muc off bike cleaner. Was phoned as 1 product was due to come in spoke to a very polite lady over the phone and all sorted within a few minu... もっず芋る

䌁業が回答したした

䌁業情報

  1. スケヌト甚品店
  2. 自転車屋
  3. バむク アクセサリヌ専門店
  4. 電子機噚店
  5. スクヌタヌ販売店
  6. 卞売業者

圓該䌁業による蚘述

Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!

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3.5

たあたあ

TrustScore 5段階評䟡の3.5

310件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Christmas has been and gone I still


Christmas has been and gone I still haven't received the bike ,
When I ordered the bike on your site it said 2/3 days delivery.
Ofcourse my son was very upset and I've had to explain about it.
Let me know once you have refunded me the money back so I can purchase him a different one.

2025幎12月23日
Beyond PEV ロゎ

Beyond PEV からの回答

We’re really sorry to hear about the disappointment this caused, especially where a Christmas gift is involved. We completely understand how upsetting that can be for both you and your son.

To clarify the timeline, our Christmas delivery cut-off was 18 December. Your order was placed on 20 December, after this cut-off. We still made every effort to dispatch the bike as quickly as possible and it was shipped on 23 December, however delivery over the Christmas period is subject to courier delays and cannot be guaranteed. Unfortunately, this is outside of our control.

The 2–3 working day delivery estimate shown on the website applies during standard operating periods and does not account for peak Christmas demand, which significantly impacts all couriers nationwide.

Your order is currently in transit. If you would prefer not to wait for delivery, we’re more than happy to process a refund. To do this, the parcel will need to be refused on delivery so it is returned to us. Once it arrives back with us, we will issue a full refund promptly.

Again, we’re very sorry for the frustration this has caused and appreciate your understanding during the busiest delivery period of the year. If you’d like to proceed with a refund or need any further assistance, please contact our support team directly and we’ll be happy to help.

5぀星のうち2の評䟡

Had a nightmare trying to get parts


Had a nightmare trying to get parts under warrenty, the office doesn’t reply to emails for 4-5 days, after that they string you along for 12 weeks with excuses why they are unable to source the part.

You would need to take them to court to get full refund or replacement, as they would never offer it themselves,


Eventually after 12 weeks I had decided to stop contacting beyond PEV and to contact the manufacturer directly instead, thankfully they sorted the issue instantly.

Will be leaving a 5 star review for Punk Electric

2025幎11月1日
自発的なレビュヌ
Beyond PEV ロゎ

Beyond PEV からの回答

Hi Billy,
This isn’t an accurate reflection of your case, so it’s important we clarify the facts for anyone reading.

From the outset we supplied every part you requested — including several items provided as a goodwill gesture — specifically to save you having to send the scooter in for assessment and warranty validation. Throughout the process we repeatedly recommended that the scooter be brought to our workshop so our technicians could carry out the repairs for you, but this was declined each time.

The final part you were waiting on is not a component we hold in stock. It was being sourced purely as a courtesy replacement, not due to any confirmed defect, but because you reported difficulty removing it yourself.

We also noted from the images provided that the scooter had not been maintained correctly, which is another reason we advised sending it in for professional inspection.

We are always committed to supporting our customers quickly and fairly, but we can only do so when the product is returned for proper assessment as required under all UK warranty processes. We wish your scooter had been sent in, as this would have resolved the issue far sooner.

If you would like us to review anything further, our team is still here to help.

5぀星のうち1の評䟡

1 Star Review for Beyond PEV

1 Star Review for Beyond PEV – Order #66111

Absolutely terrible experience from start to finish. We ordered an RfN Rally Pro 2026 motorbike from Beyond PEV after the website stated it was in stock with 1–2 days delivery. After a week with no communication whatsoever, we called customer service and were met with excuses — apparently, the delay was the manufacturer’s fault.

After several follow-ups and unanswered emails, Peter from Beyond PEV finally admitted he had no idea when the bike would be available but said he might know more in two weeks’ time. We told him that wasn’t acceptable and that we’d cancel the order if he couldn’t provide a delivery date. Only then did he offer alternative products, admitting he couldn’t actually get the bike we’d ordered — even though the money had already been taken.

We requested a refund, and Peter promised it would be processed within three days. Over a week later, still nothing. When we chased again, he tried to blame Shopify, saying the delay was out of his control. After contacting Shopify ourselves, we discovered that Beyond PEV was responsible for processing the refund, not Shopify. Once we confronted Peter with this, the refund magically appeared the same day — meaning they’d been holding our money for over three weeks.

The customer service was awful, communication was non-existent, and the excuses were endless. Do not use this company. They take your money immediately, provide no updates, and only act when pressured.

2025幎10月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Awful customer service and they really


Awful customer service and they really don’t give a toss. I’ve been told that they will call me Monday. Watch this space
. Better not hold my breath contacted them enough and they really are useless and unhelpful. I’ve waited ages for a bike that turns up not as advertised and incomplete. Would strongly advise you to take business to somewhere that’s wants custom.

2025幎8月1日
自発的なレビュヌ

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