I live in Calgary and ordered a Cannondale Synapse Carbon 5 online and all in all I am very pleased with how everything went. Great customer service and it was delivered pretty much on time. I watched... ãã£ãšèŠã
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I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... ãã£ãšèŠã
Sheesh â Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they donât have any of the shoes they sent me to look at, or rather they... ãã£ãšèŠã
I purchased a Trek Domane AL5 at Bici, and it was an absolutely fantastic experience. Everyone at the store was friendly and welcoming, making me feel right at home from the moment I walked in.... ãã£ãšèŠã
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Five star service and experience
Five star service and experience. Straight up best bike shop on the planet.
Happy Customer
Service is great but there are faster business to ship like Dunbar Cycle. The one thing they are the best at compared to other Canadian bike store, is they have the largest inventory. Only complaint they use Canada Post which is hit or miss for shipping times, and they charge for shipping regardless of how much you spend. Overall extremely happy!!! I donât give five stars as there is always room for improvement!!
Really happy about the service and theâŠ
Really happy about the service and the shipping !!! Five stars ðð»
Even during these tough times you hasâŠ
Even during these tough times you has stock. Package arrived on time and was well packed. Iâd shop with you again.
Arrived on time and well packed packageâŠ
Arrived on time and well packed package my favourite store now!
Everything arrived quickly and wellâŠ
Everything arrived quickly and well packaged.
Great service and items arrived quicklyâŠ
Great service and items arrived quickly and as described. Will definitely shop again!
Good selection and harder to find items
Used them twice, wide range of items, have somethings that I can't find elsewhere.
Items arrived as ordered
Items arrived as ordered. Reasonably quick to ship. Would prefer shipping options. Willing to pay more sometimes to have shipped by courier rather than Canada Post Ground.
Specialized shoes
I bought a pair of Specialized shoes, they arrived promptly (10 days) and am very happy with the service, product and transaction.
Shipping was very fast
Shipping was very fast. I previously complained about shipping speed, they said they were working on it, as current situations have required some tweaking, and they seem to have came through.
Quick delivery
Quick delivery, product exactly what I needed.
Received exactly what I ordered at aâŠ
Received exactly what I ordered at a fair price and a timely manner
Good Quality Store
Shipping was within the time they said it would come in. Well packaged and my item came undamaged. Nothing negative about this company would recommend to others!
Prompt and comprehensive service.
Prompt and comprehensive service.
Nice packaging on mailed goods with a couple of extra touches.
This will be a very quick review
This will be a very quick review. Bici is aces every time, no exceptions. Canât say enough good things.
Items were shipped out four businessâŠ
Items were shipped out four business days after the order was placed. I expected better response from their shipping team for items in stock. Items were all good though!
Outstanding inventory and advice
I always thought la bicicletta was a road bike shop. But I was looking for a Yeti and they had it. Julian was awesome throughout the whole sale and delivery. They had the bike ready despite having crazy amount of orders and service tickets.
I highly recommend this store and staff.
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