Great bifolding doors that give us an amazing outlook on our garden. Very good quality, having chosen the more expensive German version. However the email communications from the company leave a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great bifolding doors that give us an amazing outlook on our garden. Very good quality, having chosen the more expensive German version. However the email communications from the company leave a... もっと見る
企業が回答しました
IN ADMINISTRATION - buyer beware, the directors son has set a a new company Install and Service Limited (Company No.16980816, 20 Wenlock Road, London N1 7GU) and is currently using the Bifolding Door... もっと見る
I unfortunately feel compelled to write this review out of frustration and concern. Is this company still trading? I have called several times and no-one picks up the phone! I have emailed this past w... もっと見る
The doors were good value. We waited longer than expected. The biggest letdown was that the initial measurement was not correct, meaning we had to settle for an unsightly spacer/ top vent or wait for... もっと見る
企業が回答しました
Install and Service Ltd purchased the bifoldingdoorfactory.co.uk website February 2026. We have many years’ experience in the industry the products we offer can help you keep within your budget and meet delivery targets to keep your project on time. Supplying Cortizo, Schuco, Smart Systems and Origin products we can provide fast deliveries with products to suit a client’s needs. Covering 90% of the UK we can supply, install and service all products. Check our website for full details. Installation guarantees are for ten years and insurance backed by the Consumer Protection Association. Company and installers are members of FENSA. Replacement products are issued with a FENSA certificate. Our installers are employees ensuring the companies standards are maintained. We run an in-house training program for installers on all products to maintain a high standard of work.
Nationwide installations, 英国
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There was a small alignment problem with our Bifolding doors- no probs. It was easy to arrange a fitter out- thank you Imran.
The fitter could not make the agreed date due to some complications with the job before, we were informed and re-arranged for the next day. Unfortunately, due to a miscommunication we did not know his daughter went into labour. Still, he came the next day and sorted the problem out- thank you!
So apart from a hiccup in communication, we can not fault the service.

Bifolding Door Factory からの回答
Fantastic ongoing customer service - very happy. Quick to respond and resolve issue. One star knocked off for not wearing face mask or gloves when coming into the house.

Bifolding Door Factory からの回答
This is the second installation of bi-folds from them. Great product, workmanship and an overall excellent service.

Bifolding Door Factory からの回答
Excellent and quick service from start to finish. Even though we had a slight hiccup with the measurements of the frame at time of installation, the company were quick to rectify and resolve the issue. We found Dan (the fitter) very helpful and professional and he was meticulous to ensure the doors were fitted properly. We love the finished product and would recommend to friends and family.

Bifolding Door Factory からの回答
I have asked for quotes for Schueco lift and slide doors( 2 sets, 7 m span and 4 m span) and a large fixed roof window.
Every time I ring I speak with the same person who is very rude and unpleasant. I have now asked twice( over the phone) for technical information about their products for my builder and have had no reply. I have emailed as well as rang. I once got an email saying there was no outstanding information request... the person I speak with on the phone obviously just bins my request.. I can’t understand that in these difficult times for businesses they are offering such poor customer service. I have now placed an order for my expensive doors with another company.

Bifolding Door Factory からの回答

Bifolding Door Factory からの回答
Excellent company !
We are thrilled with our Bi Fold door ! The quality is excellent .
Installation all as arranged, efficient, pleasant fitters.
Wouldn’t hesitate to recommend them

Bifolding Door Factory からの回答
Highly Recommended, great installation team who take pride in what they do

Bifolding Door Factory からの回答
Great service and a superb product. This is the second time that I have used this company and can thoroughly recommend them

Bifolding Door Factory からの回答
Excellent service from start to finish. The men who came into fitting the biofolding doors and windows were very pleasant and helpful. Also cleaned up and gave good instructions on how to operate my new doors.

Bifolding Door Factory からの回答

Bifolding Door Factory からの回答
Faultless, the fitter did an excellent job and I highly recommend.
The only issue was the delay of the doors arriving from Germany and the slight crack in the glass pane on arrival, however, the pane is being replaced immediately.

Bifolding Door Factory からの回答
We are really happy with our lovely Schuco bifolding window which was produced to a very high standard, in good time and fitted perfectly. Everyone I spoke to and met from the company were friendly, courteous, professional and informative. Thank you to all the team!

Bifolding Door Factory からの回答
Excellent installation team. Very pleased with the new doors.

Bifolding Door Factory からの回答
Very pleased with our new door and windows. Competeive price and kept well informed of installation plans. Thank you all. Would highly recommend.

Bifolding Door Factory からの回答
Oh my God! Do not trust them.
Where do I start with this company?
Sales staff are lovely but from the installation last October, yes a year ago, we have been palmed off and insulted- a customer who doesn’t like being told what she doesn’t like to hear.
Referred to the GGF guidelines with the faulty glass- which was finally replaced earlier this year with more faulty glass!!!
Ignored for 4 months and their inspector finally came last month and confirmed I was correct all along. The director did apologise but that has made no difference at all- worthless!
The replacement glass was delivered to site- we were that close to being completed, only to have it collected the following day.
So you would think that there would be a sense of urgency to finally completing the job.
No I have been informed that the fitters are busy for several weeks and I will be “informed “ when I will have the job completed.
So I set of Schuco doors are ok but the other set will be celebrating their first birthday- still imperfect. That’s not what I paid thousands of pounds for!

Bifolding Door Factory からの回答
Bifolding doors fitted good communication from start to finish.
Great job.
Highly recommended

Bifolding Door Factory からの回答
Great quality windows & doors highly recommend

Bifolding Door Factory からの回答
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