This is the 2nd year I have ordered with big shotter fireworks and I can’t fault them they are very good with communication and there website is really helpful as they display videos of the fireworks... もっと見る
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Right on time! Needed the spark machine same day. I Booked and Called on Saturday 29th Nov as another provider let me down. Big Shotter came through. Overall very good customer service, price for the... もっと見る
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We wanted the fireworks quickly for a remembrance and tried to find what we wanted locally but couldn't. BSF not only had exactly what we were looking for but they were great price, even for delivery... もっと見る
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Big Shotter Small smoke bomb white BSF25 ring pull. The order arrived very quickly and seemed good value. However none of the ring-pulls worked and we had to retrieve the fuse, insert it back into t... もっと見る
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企業情報
当該企業による記述
At Big Shotter Fireworks, we hand pick fireworks from leading manufacturers and suppliers in the UK and abroad to give you the most spectacular and best value firework products on the market. Our range includes single ignition, rockets, barrages, sparklers, wheels, display packs, roman candles and smoke products. We have a budget for every pocket and the highest standards of service.
連絡先
57 Darley Street, BD1 3HN, Bradford , 英国
- 07931 714846
- marketing@big-shotter-fireworks.co.uk
- big-shotter-fireworks.co.uk
4.7
優良
424件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The best customer service
Fantastic customer service, really helpful and very competent. Thank you
2025年10月1日
Big Shotter Fireworks からの回答
Thank you so much! We’re really happy to hear you were pleased with our customer service — it means a lot to the team!
Big Shotter Fireworks からの回答
Thank you for your review! We’re pleased your order arrived promptly and well-packed — enjoy the display!
Big Shotter Fireworks からの回答
Thank you for your feedback! We’re delighted to hear you had a great experience and appreciate your support.
Big Shotter Fireworks からの回答
Thanks so much for your kind words! We’re thrilled you were happy with our service and hope to see you again for your next celebration!
Product came faulty asked for refund…
Product came faulty asked for refund got email never got money
2025年9月9日
Big Shotter Fireworks からの回答
Hi,
We have checked with our customer service team, who confirmed with the accounts department that your refund has been issued. Please note that some banks may take longer than expected to process and show the refund. If you still haven’t received it, please contact our customer service team via email, and they will follow up directly with the bank to resolve this for you.
Thank you for your patience.
Big Shotter Fireworks Team
Big Shotter Fireworks からの回答
Thank you for your kind feedback! We’re delighted to hear your order arrived quickly and that you’re happy with the quality of the product. We really appreciate your support and hope to serve you again soon.
Big Shotter Small smoke bomb white problem.
Big Shotter Small smoke bomb white BSF25 ring pull.
The order arrived very quickly and seemed good value.
However none of the ring-pulls worked and we had to retrieve the fuse, insert it back into the firework and light using a lighter. Fortunately this was discovered during practice in private and at the event the smoke bombs were lit using a lighter and all went well and were a great success. Comment please to reassure us before we order more.
2025年8月25日
Big Shotter Fireworks からの回答
Thank you for your feedback and for sharing your experience. We’re glad to hear your event went well, though we’re sorry the ring-pull mechanism didn’t work as expected during your practice. Occasionally, the pull cords can be more difficult to ignite depending on how they’re handled or stored, but the fuse can always be lit directly with a lighter as you did. Please be assured that the product itself is safe to use and designed with this backup option in mind.
We’re pleased everything worked successfully at your event, and we look forward to helping with your next order. If you have any concerns or would like product recommendations, our customer service team will be happy to assist.
Received my package within a couple of…
Received my package within a couple of days and after trying out the product I'm very happy with this purchase, Thanks guys!
2025年8月20日
Big Shotter Fireworks からの回答
Thank you so much for your kind feedback! 🌟 We're delighted to hear your order arrived quickly and that you’re happy with your purchase. Your support means a lot to us, and we look forward to serving you again soon!
Late delivery
Late delivery, used Royal Mail who couldn't deliver 1st time then used again 2nd time & was delivered so unknown why but was late
2025年8月9日
Big Shotter Fireworks からの回答
Hi, Thank you for your feedback. We’re really sorry to hear about the delay with your delivery. Please be assured that we always dispatch orders promptly, and this delay was outside of our control. We completely understand how frustrating this must have been, and we kindly ask you to reconsider your review as this was not a fault on our side. Kind Regard, Customer Service Team
Big Shotter Fireworks からの回答
Thanks for your review! We’re so glad you enjoyed the fireworks you got from us in Bradford — we always aim to make every celebration unforgettable!
The big shot firework worked really…
The big shot firework worked really well and really made the gender reveal special. Came promptly when ordered. Highly recommend. Barbara lee
2025年7月25日
Big Shotter Fireworks からの回答
Thank you, Barbara! We’re so pleased the Big Shotter firework helped make your gender reveal such a special moment. Glad it arrived promptly too — we truly appreciate your recommendation!
Excellent variety of fireworks
Excellent variety of fireworks, suitable for any occasion. Service was provided in a polite and efficient manner, would definitely recommend.
2025年8月4日
自発的なレビュー
Big Shotter Fireworks からの回答
Thank you for your wonderful feedback! We’re delighted you enjoyed our variety of fireworks and our service. It’s great to know we helped make your occasion special — we look forward to serving you again!
Excellent value great selection
2025年6月28日
自発的なレビュー
Big Shotter Fireworks からの回答
Thanks so much! We're all about top value and a massive selection to suit every kind of celebration.
From family packs to show-stopping displays, we've got something for everyone – and always at unbeatable prices.
Very fast service sorted me out with an…
Very fast service sorted me out with an amazing deal cheapest by far would 100% recommend for all your firework needs
2025年6月19日
自発的なレビュー
Big Shotter Fireworks からの回答
Wow – thank you so much for the kind words! We're thrilled to hear you got an amazing deal and fast service. We work hard to offer the best fireworks at unbeatable prices, so it's awesome to know we delivered!
Looking forward to lighting up your next celebration – and don’t forget to check out our exclusive online offers before your next order!
Big Shotter Fireworks からの回答
Thank you so much for your kind words! We're thrilled to hear you were happy with the fast service, correct products, and fair pricing. If you're ever looking again, we hope you'll think of us when searching for firework near me!
the place to go
If you’re looking for a place to buy fireworks big shotta fireworks is the place. They have all you can think of highly recommend.
2025年6月15日
自発的なレビュー
Big Shotter Fireworks からの回答
Thank you for the great review! We're glad you had a great experience with Big Shotter Fireworks. If anyone is searching for firework near me, this is definitely the place to check out—highly recommended by our happy customers!
Big Shotter Fireworks からの回答
Thank you for your feedback! If you’re ever searching for firework, we’d love to provide you with the same good service again.
Amazing customer service and affordable…
Amazing customer service and affordable prices! Always accommodating to your needs and your financial means! Get down :)
2025年6月14日
自発的なレビュー
Big Shotter Fireworks からの回答
Thank you for the amazing feedback! We’re glad you appreciate our customer service and affordable prices. If you’re ever searching for firework, we’re here to accommodate your needs and budget—come get down with us! :)
Great customer service
Great customer service, very affordable prices, friendly staff. Always willing to help
2025年6月14日
自発的なレビュー
Big Shotter Fireworks からの回答
Thank you for your kind words! We’re delighted to hear you enjoyed our great customer service, affordable prices, and friendly staff. If you’re ever looking for firework, we’re always here and happy to help!
Big Shotter Fireworks からの回答
Thank you for the recommendation! We're glad you had a great experience with our customer service. Whenever you need firework, we’re here to assist you!
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