Big Bus Tours Miami レビュー 

I have problem witch tiket and not received cash return

Sehr schöne, interessante und informative Fahtrt durch Miami

Good service provided. Knowledgeable guides were appreciated.

Loved the boat cruise around the palatial homes great guide and views. Bus was ok except the guide was telling us to duck all the time from the overhanging trees rather than giving us a commentary on what we were passing Come on Miami how about a bit of pruning before someone gets seriously injured

I was so glad we took the bus, would do again

A lovely trip thru downtown Miami. Excellent service.

Klasse Tour mit vielen interessanten Informationen!
Die Busse fahren regelmäßig.

Disappointing experience. The good things about the tour were that there were two routes and where they went, and that it was clear from the website that I could begin it at any stop.
There were lots of poor aspects. I am a native English speaker with no hearing loss. I stayed downstairs out of the sun. The microphone system was very inadequate. I had to switch seats several times to even get audio and then understanding was difficult. Also, I couldn't sit in the front seat by the side door because the mic cord wasn't long enough to reach its spot. The guides, who stayed upstairs, were TOTALLY OBLIVIOUS to having to speak slowly and clearly. Some Vietnamese tourists on the bus just gave up. It was only BY CHANCE toward the end of the second loop that I found the channel for the pre-recorded speaking, which was much easier to understand and gave better and more complete info. Additionally, throughout there was no forthcoming info about anything, like when the next bus left and where or where to get the tickets we purchased on-line or even that there was a pre-recorded channel. I had to ask about EVERYTHING.

We do Big Bus tours anytime we visit a new city. We've done them in London, Paris, Brussels, Rome, and Miami. Unfortunately, our Miami experience wasn't as great as our others.

We were displeased with the advertisements covering the lower level windows and we did not appreciate the content as much as we have appreciated the content in other cities.

I have taken a tour in May. Fantastic experience + super pleased with the tour guide Lance who nicely guided us during the journey and shared interesting 'inside' Miami stories! Made me explore and understand Miami from the locals perspective!

Great tour, informaive guide no complaints. Easy to book tickets on line and to get around Miami

En el tour que realicé en Miami compré el ticket por internet y al otro día cuando quise validar la compra el sistema no reconocía el código QR, tuve que esperar más de una hora, no me querían solucionar el problema, me estaban traspasando el problema a mi, al final después de perder mucho tiempo me solucionaron el problema. Deben mejorar los problemas que tienen con sus sistemas.

Lo use en Miami y fue una excelente decisión. Tenía poco tiempo para recorrer y la compañía me hizo más fácil conocer los puntos más destacados.

Air conditioning on the first bus didn't work. very hot
No one to gave us earplugs to hear the talk or directed us
were to get them on entering the bus. I went up to
the driver and asking him were to get them. I had to go
up a narrow spiral staircase on the upper
deck. The bus was moving and that was dangerous for me or anyone in my party
Luckily a passage got them for us. We hoped off to sight see and got on another bus that was perfect. Air conditioned with a great guide.

I Booked 4 Tickets in the 21 April gor the Miami Tour today. My luggsge was lost After the Transatlantik flight so my reservationcide is in the lost bat. I Went zu the Bus i called the Hotline Nobody was Able to Find my reservation. I have the namens Adresse Telephone e-Mail Bot no way. I could Not Understand this Kind of Service.
We are Travel Agents Never big Bus reservation at all. Koglbauer Harald

Great tours of Miami. Reasonable price also.

This was a very enjoyable way to see Miami! I had no worries about traffic and parking AND I learned many facts about the city. I would recommend it to anyone and everyone.

What a great time. I had guests visiting from Thailand who were wanting to see Miami Beach. We had a great day with being able to hop on and hop off at our leisure. The audio earphones were a great addition and on bus guides were awesome with wonderful insights and info on many of the sights along the route. A great experience for locals and out of towners!

There are not enough buses, they don't run on schedule, and don't update locations on the app often enough.

The headsets were not always available, and the tour information on recording or from the guides were often not working even once we obtained headphones

Most upsetting of all was that the bus CRASHED into the side of another car, and we were told that we needed to Uber back to our hotel because the police response time was 1-3 hours and we would be stuck until the middle of the night for the night tour.

I requested a refund the next day for the night tour which was an hour late AND crashed, as well as a reimbursement for our $15 uber ride across town. The sales clerk at the booth told me to email the info number, which I did last month, and they never even responded with so much as an apology. HUGE waste of time and money.