Products are great, smell delightful and really work well. Only tiny gripe is only one option for delivery, very quick and premium price, it be good if there was an option for slower/ less expensi... もっと見る
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Usual high quality products that I’ve grown used to. As a returning customer ordering was super easy. Unfortunately there was a problem with the delivery by Royal Mail who damaged the packaging. Not... もっと見る
The products are always very good quality. However, I felt that putting four 5L containers in the same box was too much (weight wise). The tape on the bottom of the box had broken as well which didn’t... もっと見る
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Great products, much more natural e.g. washing up liquid has far less ingredients, therefore less chemicals than other alternatives, good for our health, good for the environment. Washing powder is gr... もっと見る
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企業情報
当該企業による記述
Bio-D is a leading brand committed to producing high-quality, eco-friendly cleaning products that are both effective and sustainable. Our mission is to provide customers with cleaning solutions that are gentle on the planet while still delivering exceptional cleaning power. We believe that maintaining a clean environment should not come at the expense of the Earth's health, which is why we ensure that all our products are made with biodegradable ingredients and are free from harmful chemicals. With a wide range of cleaning products, including laundry detergents, surface cleaners, hand soaps, and dishwashing liquids, Bio-D ensures that your home or workplace stays spotless, without compromising on safety or sustainability. Our products are suitable for sensitive skin, vegan-friendly, cruelty-free, and certified by numerous environmental organisations, including the Vegan Society and Cruelty Free International. At Bio-D, we take great pride in our commitment to the environment. We use 100% recyclable packaging and aim to reduce our carbon footprint by supporting local suppliers and manufacturing practices that prioritise sustainability. By choosing Bio-D, you're not just opting for effective cleaning products – you're making a positive impact on the environment. Whether you're a homeowner, business, or organisation, Bio-D provides a comprehensive range of eco-friendly cleaning solutions that align with your green values. Join the growing movement towards a more sustainable future by choosing Bio-D today.
連絡先
Unit 10 Marfleet Technology Park, HU9 5LW, Hull, 英国
- 01482229950
- info@biod.co.uk
- biod.co.uk
Introducing Yorkshire Rhubarb
4.8
優良
545件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt delivery and good quality…
Prompt delivery and good quality products, the best fragrance free washing up liquid on the market.
2026年4月14日
Usual High Quality
Usual high quality products that I’ve grown used to. As a returning customer ordering was super easy. Unfortunately there was a problem with the delivery by Royal Mail who damaged the packaging. Not the fault of Bio-D as original packaging looked strong and secure.
Would certainly recommend Bio-D
2026年4月13日
Fast efficient service
2026年3月30日
Products are great
Products are great, smell delightful and really work well. Only tiny gripe is only one option for delivery, very quick and premium price, it be good if there was an option for slower/ less expensive delivery?
2026年3月29日
The Bio-D Company Ltd からの回答
Thank you for your kind review.
We’re really pleased to hear you’re enjoying the products and that they’re working well for you.
We also appreciate your feedback on delivery. Due to the nature of shipping liquid products, we’re a little more limited in the delivery options we can offer, but we do understand the importance of flexibility and will take this on board as we continue to review our service.
Thank you for taking the time to share your feedback.
The Bio-D Team
refund please
Hi, since you didn't reply to my request,
i had to call the post office for them to give me the adress from that picture you sent me.
i never aked for any "safeplace" for my parcel to get delivered to.
i went there, the person who lives there said she hasn't seen any parcel.
" i'll ask the neighboor " she said.
this situation is ridiculous.
on the post office website, they ask me to contact the sender for my claim.
this is my front door. 2/1 170 prospecthill road G429LH.
i would like to be refund,
thank you.
2026年3月27日
The Bio-D Company Ltd からの回答
Thank you for your review, and we’re really sorry to hear about your experience.
We understand how frustrating this situation is, particularly with the delivery not reaching you as expected. We’ve looked into this with our delivery partner and have contacted you directly to work through this and put things right as swiftly as possible.
We’re currently awaiting your response so we can move things forward.
Thank you for your patience and understanding.
The Bio-D Team
My fave ‘eco’ brand
I think Bio-D is my fave ‘eco’ brand. Recycled plastic, UK location and products that work well. 10 out of 10.
2026年4月10日
The Bio-D Company Ltd からの回答
Thank you so much for your review!
We’re pleased to hear Bio-D is your favourite eco brand, comments like this really mean a lot to our team. It’s great to know our recycled packaging, UK manufacturing and product performance are hitting the mark for you.
Thanks again for your support and for choosing Bio-D.
Thanks,
Bio-D Team
The Bio-D Company Ltd からの回答
Thank you so much for your review! We’re really pleased to hear you were happy with both our products and the service, and that your order arrived quickly.
We really appreciate your support.
- The Bio-D Team
Packaging
The products are always very good quality. However, I felt that putting four 5L containers in the same box was too much (weight wise). The tape on the bottom of the box had broken as well which didn’t help. I think two 5L containers per box would be more helpful for both couriers and customers.
2026年4月9日
The Bio-D Company Ltd からの回答
Thank you for taking the time to leave your feedback and for your 5* review of our products, we really appreciate it.
We’re sorry to hear that the packaging caused concern in this instance. The box used is one of our standard heavy-duty cartons and is printed with “over 15kg” as a guide. With our chosen courier DX, we can deliver up to 25kg per box, and we do this intentionally as it is a more efficient approach – helping to reduce emissions and minimise excess packaging.
We completely understand your point regarding the four 5L containers in one box. While this configuration is within our approved shipping limits, we appreciate that it can feel heavy when handling. Your suggestion of two per box is helpful, and we will certainly take this into consideration when reviewing our packing configurations and their impact on CO2 emissions.
Regarding the damaged tape on the base of the box, we’ve checked the delivery image provided by DX and, as the tape isn’t clearly visible, it’s difficult for us to determine exactly what occurred in transit. However, we will share this feedback with our wider team so we can review and reinforce our packing and sealing processes moving forward.
Thank you again for your support and constructive feedback, it genuinely helps us continue to improve.
- The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you for your kind words! We're pleased to hear you're happy with our products, pricing, and service, it really means a lot to us.
We truly appreciate your continued support and look forward to serving you again soon.
— The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you for your review.
We’re pleased to hear you found the ordering process straightforward, although we’re sorry you didn’t receive any delivery notifications on this occasion. We’re not sure why this has happened, but we’ll look into it with our delivery partner.
This isn’t typical of the experience we aim to provide, and we’d expect everything to run more smoothly on your next order. If you need anything further in the meantime, please don’t hesitate to get in touch.
Thank you for taking the time to share your feedback.
The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you so much for your review! We’re pleased to hear that our commitment to being ethical resonates with you. At Bio-D, we truly believe that effective cleaning products shouldn’t come at the expense of the environment or our values, so it means a lot to know you appreciate that.
Thanks again,
The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you for your feedback! We’re pleased to hear that our products met your expectations. At Bio-D, we believe in honesty, transparency, and delivering quality you can trust, so it’s great to know you experienced exactly that.
Thanks again for your support!
The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you so much for your review! We’re pleased you enjoyed the products and that the 20% discount and speedy delivery hit the mark.
We really appreciate your support and can’t wait to serve you again soon!
– The Bio-D Team
Excellent product & service
2026年3月17日
The Bio-D Company Ltd からの回答
Thank you for your fantastic feedback! We’re so glad you’re happy with both the product and the service. Your support means a lot to us!
– The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you for your review! We're really pleased to hear that you’re happy with both the quality of our ethically produced products and the delivery experience. Your support means a lot to us and helps us continue doing what we believe in. We look forward to serving you again soon!
- The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you so much for your feedback! We're really pleased to hear you’re happy with the products and that your order arrived promptly. It’s great to know DX provided a good delivery experience too, we’ll be sure to pass that on.
We really appreciate you taking the time to share your thoughts.
Thanks again,
The Bio-D Team
Bio D Laundry wash liquid.
It was easy to purchase online & the price of item was reasonable, followed by prompt home delivery. Thank you Bio D.
2026年3月27日
The Bio-D Company Ltd からの回答
Thank you for your lovely review! We're pleased to hear that you found the ordering process easy and the pricing fair, and that your laundry liquid arrived quickly.
We appreciate your support and hope you continue to enjoy using Bio-D products.
Thanks again,
The Bio-D Team
The Bio-D Company Ltd からの回答
Thank you for your review! We're really glad to hear you’re happy with our products and speedy delivery. We appreciate your support and look forward to serving you again soon.
– Bio-D Team
Happy returning customer
Great products, much more natural e.g. washing up liquid has far less ingredients, therefore less chemicals than other alternatives, good for our health, good for the environment. Washing powder is great quality, cleans whites better than several others I have tried and clothes colours do not fade. I also prefer it to liquid detergent as it doesn't clog the washing machine. Shipping was very fast and items packaged with care. Nice touch to have received a sample of their rhubarb lightly fragranced washing-up liquid. Have been using Bio-d for many years and I am a happy customer! 😊
2026年3月20日
The Bio-D Company Ltd からの回答
Hi Diana,
Thank you so much for your kind words and for being such a loyal Bio-D customer over the years 😊 We’re pleased to hear how well our products are working for you, from the Washing Powder keeping colours bright to the gentle yet effective Washing Up Liquid. It’s great to know you appreciate our focus on fewer, more natural ingredients too.
We’re also pleased the sample was a nice surprise! Thanks again for your continued support, it really means a lot to us.
Thanks again,
The Bio-D Team
Really good product and sustainable…
Really good product and sustainable too! Love the Yorkshire Rhubarb scented products! Would buy again. Cheers
2026年1月6日
The Bio-D Company Ltd からの回答
Thanks so much for your lovely feedback! We’re pleased you’re enjoying our products and our sustainability ethos. The Yorkshire Rhubarb fragrance is definitely a favourite, great choice!
We look forward to welcoming you back again soon.
Thanks again,
The Bio-D Team
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