Biohealing レビュー 

Biohealing からの回答

4日前

Thank you so much for sharing your experience with us! We’re delighted to hear that your Bio Healing Air Purifier has made such a positive difference to your comfort and sleep. It’s wonderful to know that you’re enjoying cleaner air and more restful nights. Your kind words and recommendation mean a great deal to our team. Thank you for choosing Bio Healing Australia and for taking the time to share your feedback. We truly appreciate your support!

Biohealing からの回答

4日前

Thank you for your lovely review! We're so pleased to hear that your order arrived quickly and was well packaged. It's fantastic to know you enjoyed the product so much that you purchased a second one for your bedroom! Your trust and recommendation mean a lot to us. Thank you for choosing Bio Healing Australia and for your continued support. We hope you continue to enjoy your products!

Biohealing からの回答

2026年10月8日

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with your air purifier and that you love how quiet and stylish it is.
It means a lot to know that you feel more comfortable knowing your indoor air is being filtered. We’re also proud to be an Australian business and truly appreciate your support.

Thank you for recommending Bio Healing and for choosing to shop with us. We really appreciate your support!

Warm regards,
Team
Bio Healing Australia Pty Ltd

Biohealing からの回答

2026年9月2日

Dear Customer,

Thank you so much for taking the time to share your experience with us. We are truly grateful to hear that our air purifier has made such a positive difference to your home and that you are feeling more comfortable.

It sounds like you have been through an incredibly difficult few weeks, and we’re so pleased that you decided to give our purifier a try. Hearing that you were able to get a better night’s sleep and wake up feeling more comfortable means a great deal to our whole team.

We completely understand how challenging environmental factors such as smoke, pollen, dust and pet dander can be, and we are proud that our purifier could become a helpful part of your home environment.

Thank you also for your kind words about our fast delivery and sale. We’re delighted you felt you received great value for your purchase.

We would love to welcome you back when you’re ready for another purifier for the bedroom. And please pass our best wishes on to your daughter as well.

Thank you again for choosing Bio Healing Australia and for your incredibly kind words. Customers like you are the reason we love what we do.

Warm regards,
Sam
Bio Healing Australia

Biohealing からの回答

2026年8月6日

Dear Virgina,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that your air purifiers have exceeded your expectations. It's always eye-opening to see just how much dust, pet hair, and other airborne particles the filters capture—that's a great sign they're doing their job and helping keep your indoor air cleaner.

We also appreciate your honest feedback about the replacement filter cost. We always strive to provide high-quality filters that maintain the purifier's performance, and your comments are valuable to us as we continue improving our products and services.

Thank you again for your trust and support. Knowing that you would purchase from us again means the world to us. We truly appreciate having you as part of the Bio Healing Australia family and wish you many years of healthy happy life. to you and to your family.

Warm regards,
Sam
Bio Healing Australia Pty Ltd

Biohealing からの回答

2026年8月5日

We're truly grateful for your kind words about our pricing, communication, and fast delivery. Providing excellent products along with outstanding customer service is always our top priority, so it's wonderful to know we met your expectations.
Your support and encouragement mean a great deal to us. Thank you for taking the time to share your experience and for your thoughtful message. We look forward to serving you again in the future.

Wishing you good health and all the very best!

Warm regards,

Sam
Bio Healing Australia Pty Ltd

Biohealing からの回答

2026年8月5日

Dear Rosemarie,
Thank you so much for your wonderful 5-star review and for taking the time to share your experience customers like you are always blessing.

We're delighted to hear that you're enjoying your therapy wrap and that you noticed such positive results from your very first use. It's especially rewarding to know that a recommendation from a family member gave you the confidence to try it for yourself.
We're also pleased that your order arrived promptly and that our service met your expectations. Providing high-quality products along with excellent customer service is something we are truly committed to.
Thank you again for choosing Bio Healing Australia and for your kind words. We sincerely appreciate your support and wish you continued comfort, wellness, and many years of enjoying happy healthy life.

Warm regards,

Sam

Biohealing からの回答

2026年8月3日

Dear Customer,

Thank you so much for your wonderful 5-star review and for your recommendation. It truly means a lot to us.

We're delighted to hear that you have two of our air purifiers and that they've become an essential part of your home. Knowing they're running 24/7 and providing you with fresh, clean air is exactly what we strive for.

We're also pleased that you found the ordering process simple and the delivery quick and hassle-free. Your kind words and "stamp of approval" are greatly appreciated by our entire team.

Thank you again for choosing Bio Healing Australia and for placing your trust in us. We wish you and your family continued health and many years of enjoying fresh, clean air.

Warm regards,
Sam
Bio Healing Australia Pty Ltd

Biohealing からの回答

2026年7月23日 に更新

Dear Cameron Mactaggart,

Thank you for being a loyal customer for over four years. Customers like you are truly a blessing, and we are incredibly grateful for your continued trust and support.

We're so happy to hear that you love our new air purifier model as well. It means a lot to us to know that our products continue to meet your expectations.

We genuinely care about our customers and are committed to providing the best products and service possible.

Wishing you and your family good health, happiness, and many wonderful years ahead.

Kind regards,
Sam
Bio Healing Australia Pty Ltd

Biohealing からの回答

2026年7月17日

Dear People,

This customer has lied in her review by saying, "They denied sending broken parts and blamed shipping. ! They denied sending broken parts, and argued about the refund." This is completely false.

The customer ordered an air purifier from us, and when it arrived, she contacted us to say it was damaged. Immediately Without any delay, we shipped a brand-new replacement straight away. We didn't just send a replacement purifier—we also included a free replacement filter as a goodwill gesture and delivered within 4 days.

When the replacement arrived, she contacted us again, claiming that it was also damaged. During the conversation, one of our staff members commented that delivery drivers should be more careful when handling parcels because rough handling can sometimes damage items during transit which these low life careless people getting paid to deliver items safe. At no point did our staff abuse or insult the customer. However, the customer repeatedly abused our staff and called them Bit...

Even then, our staff remained polite and explained that we did not want to continue sending replacement units only to have the same issue happen again. Instead, we asked the customer to dispose of the damaged item and send us a short video showing it had been disposed of. As soon as we received that video, we would issue a full refund immediately.

Unfortunately, the customer never sent the requested disposal video. Instead, she continued to abuse our staff.

At Bio Healing Australia, we genuinely care about our customers. We don't make our customers wait days or weeks for a resolution. Our team works hard to resolve issues within hours whenever possible. In this case, we sent a replacement immediately, included a free filter at no extra cost, and when the customer claimed the replacement was also damaged, we were prepared to issue a full refund. The only thing we requested was a video confirming the damaged product had been disposed of. She did not want to send video of purifier and filter disposed get refund instead choose to abuse our staff and comment everywhere

The customer stated that she had every right to abuse our staff and continued using offensive language. Despite this, our team remained professional and continued trying to help.

Fortunately, situations like this are extremely rare, and we are grateful that the vast majority of our customers are respectful and appreciative.

We sincerely hope the customer finds peace after posting reviews.Good lcuk

Biohealing からの回答

2026年7月4日

Dear Valued Customer,

Thank you so much for taking the time to share your wonderful experience with us. Reading your review truly means the world to our team.

We're so happy to hear that our air purifiers have made such a positive difference in your life. Knowing that you're sleeping better, experiencing less wheezing and coughing, and enjoying cleaner air after your asthma diagnosis is incredibly rewarding. Stories like yours remind us why we're passionate about helping people create healthier homes.

Thank you for placing your trust in us not once, but twice. Your recommendation means more than words can express, and we're truly grateful to have customers like you.

We wish you continued good health, restful nights, and many years of breathing easier.

Warm regards,

Sam
Bio Healing Australia Pty Ltd

Biohealing からの回答

2026年6月30日

Dear Customer. Thank you so much for taking the time to share your wonderful experience and for giving us a 5-star review.

We are truly sorry to hear about the health challenges you've been through, and we sincerely hope your recovery continues to improve each day. It means so much to us that you chose our air purifier based on your GP's recommendation .
We're delighted to hear that you were happy with both our service and the performance of your air purifier. Providing fast delivery, clear communication, and products our customers can rely on is something we take great pride in.Customer like you are blessing for us and we always love to be there for our customers like yourself
Thank you again for your trust and your kind recommendation. Knowing that our air purifier has made a positive difference in your home means the world to us. We wish you continued good health, comfort, and many happier, healthier days ahead.

Kind regards,

Sam
Bio Healing Australia Pty Ltd

Biohealing からの回答

2026年6月10日

Thank you so much for your trust in our store and our products. Your support means the world to us. We always strive to provide the very best products and customer service, and feedback like yours makes all our efforts worthwhile.

We are truly grateful and blessed to have wonderful customers like you. Thank you again for your kind words, support, and recommendation. We wish you and your family continued health, happiness, and well-being.

Biohealing からの回答

2026年6月6日

Thank you so much for sharing your experience and for being a valued customer since last year. We are delighted to hear that you've noticed such a positive difference in your home's air quality, with less dust and fresher air throughout your house.

It is especially rewarding to know that the purifier has been beneficial for both you and your grandson, particularly as you manage chronic asthma. Feedback like yours means so much to us and helps other families make informed decisions about improving their indoor air quality.

Thank you again for your trust, support, and recommendation. We wish you and your grandson continued long years of good health and many years of clean, fresh air.

Biohealing からの回答

2026年6月2日

Thank you so much, Lisa, for your support and your wonderful review. We truly appreciate your trust in us. Providing exceptional service to our customers is always our priority, and we're grateful for the opportunity to serve you. Wishing you a happy, healthy, and blessed day ahead.

Biohealing からの回答

2026年5月22日

We always take pride in serving our customers and strive to provide the best possible service. Thank you so much for your review and support. We wish you and your family a happy, healthy, and wonderful life. We are truly blessed to serve customers like you.

Biohealing からの回答

2026年5月21日

Thank you so much dear customer! Stay blessed

Biohealing からの回答

2026年5月13日

Thank you so much for your support and kindness. We truly love helping our customers, and we are grateful to have wonderful customers like you. It has been a pleasure serving you.

Biohealing からの回答

2026年3月7日

Thank you so much for your support and for giving us a 5-star review. We truly appreciate it and are glad to have the opportunity to serve you. Stay Blessed

Biohealing からの回答

2026年2月11日 に更新

Thank you so much for your support.

We’ve noticed that Trustpilot has been removing our 5-star reviews while allowing a single customer to post the same 1-star review multiple times. We’re unsure how this is permitted, but we are aware of the situation.

Thank you again for your understanding and continued support. We’re glad we were able to help and truly appreciate your trust.

Kind regards,
Sam