Biomaser ロゎ
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Biomaser レビュヌ 

28
•
TrustScore 5段階評䟡の4.5

4.4

矎容補品提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Te voy a contar lo que si me gusta de la máquina Liviana a comparación de mis otra máquinas,lo que me ayuda a que no me duela la mano. Es potente El agarre es es bueno,sería interesante que pe... もっず芋る

5぀星のうち5の評䟡

Compré agujas y tintas para micropigmentacion y estoy muy contenta y satisfecha con mi compra. Sin duda repetiré. No dejo fotos de mi propia auto micropigmentacion porque no deja.

5぀星のうち1の評䟡

Website says it is shipped from US warehouse and returns are allowed within 30 days but neither of these are true. Contacted seller regarding return and was declined because it “is not cost effective... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’ve been using the Sparkle TP006 with the Pinky Pro needles for the past week now and honestly I’m really impressed with it. The machine itself is super lightweight and comfortable to hold, which m... もっず芋る

䌁業情報

  1. 矎容補品提䟛業者

圓該䌁業による蚘述

Founded in 2002, Biomaser is a global manufacturer of permanent makeup (PMU) and tattoo equipment, serving 70+ countries worldwide. With a 10,000㎡ in-house factory, 100+ patented technologies, and CE / FDA / ISO certifications, Biomaser delivers safe, reliable, medical-grade tools trusted by over 30,000 studios and beauty salons.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

28件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 50に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(28)

過去12か月のレビュヌ数: 26件

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5぀星のうち5の評䟡

Excellent goods and service

Excellent goods and service. I love their design sooooo much. It would be better if the logistics can be faster or could purchase by Amazon.

2025幎12月15日
自発的なレビュヌ
Biomaser ロゎ

Biomaser からの回答

Thank you for your positive feedback on our products and service. We’re delighted to hear that you enjoy the design.
Regarding your suggestion on shipping speed, we have carefully noted your feedback and shared it with the relevant team as an important reference for future improvements. We will continue to evaluate and enhance the overall delivery experience to provide a more consistent level of service. Thank you for your valuable input and support.

5぀星のうち1の評䟡

Money down the drain

Me:
I would like to return my order, can you tell me how to do the Process?

Biomaser:
Why do you want to return the order? We do not recommend that you return the order because you will need to bear the return shipping and customs duties, which will be relatively high.

Me:
The device was bigger than I thought, and heavy. I can’t use it, so there’s no reason for me to keep it. How much is return shipping? There should not be any customs duties for you’re not importing anything, you’re getting your shipment back.

Biomaser:
Returning the goods from your side to China requires customs duties and shipping costs

Me:
Very well, please provide cost of custom duties and shipping. I would like a receipt of everything I’m having to pay to return the unit.

Biomaser:
Ok, but before I return it I need to know if you disassembled and used the machine and needle

Me:
I have to open the box and try it before I know if it works for me or not. I haven’t used it on anyone yet.

Biomaser:
If it has been unpacked, we cannot be sure whether the machine has been damaged by human factors.

Me:
So, if I opened it, and the device is DOA, guess it's caused by me opening it. If I open it and find a brick, it's because I put it there. If I manage to return it, you can just say you never received it, so now you get the device back while I'm out more money? Wow, not much different from a scammer I'd say.

2025幎9月15日
自発的なレビュヌ
Biomaser ロゎ

Biomaser からの回答

Thank you for bringing this to our attention.
After reviewing this case internally, we found that our previous customer service response was not professional and did not fully align with our official return policy. We sincerely apologize for the confusion and frustration this caused.

This is not the experience we want our customers to have. We have since addressed this internally and will make sure the correct return process is clearly communicated.

We would truly appreciate the opportunity to resolve this properly. Please contact us at service@biomasertattoo.com
with your order number, and our team will personally follow up.

5぀星のうち1の評䟡

Scam

Website says it is shipped from US warehouse and returns are allowed within 30 days but neither of these are true. Contacted seller regarding return and was declined because it “is not cost effective since you have to may shipping and customs.” If the product is shipped from a US warehouse to a US address, why are there custom fees?!

2025幎8月12日
自発的なレビュヌ
Biomaser ロゎ

Biomaser からの回答

Dear Lina,

We sincerely apologize for the inconvenience caused and truly appreciate your valuable feedback. The item you ordered was temporarily out of stock in our US warehouse, so it was shipped directly from our main factory, which unfortunately led to potential customs issues with the return. After reviewing our website, we found that the product information was not clearly stated, and we’ve now updated it to avoid similar situations in the future.

As an expression of our apology and gratitude for bringing this to our attention, we’ve sent you a small gift package from our US warehouse. We hope you’ll like it.

Thank you for your understanding and support.

– Biomaser Service Team

5぀星のうち5の評䟡

The perfect machine

I just received my machine and it tested the speed and I loved it! I used it with the 1R 0.3 cartridge and the strokes are simply smooth, the pixels are beautiful

2024幎7月26日
自発的なレビュヌ
Biomaser ロゎ

Biomaser からの回答

Thank you so much for your wonderful feedback!
We’re thrilled to hear that you love the machine’s speed and smooth performance, and that it delivered beautiful pixels with the 1R 0.3 cartridge.

Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever have any questions or need support, please don’t hesitate to reach out.

Thank you again for choosing Biomaser!

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