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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I have used Bioptimizers Magnesium unflavored powder for a year. They have recently changed the fórmula leaving it very gritty and unable to disolver. I will not buy again.

企業が回答しました

5つ星のうち1の評価

This company is breaking the law. In the United States, the FDA requires manufacturers to list the specific quantity and name of each dietary ingredient in a "Supplement Facts" panel. Ingredients must... もっと見る

企業が回答しました

5つ星のうち4の評価

I have never had a problem falling asleep, but I sometimes wake up in the middle of the night and cannot seem to go back to sleep. It is something that I've been dealing with for most of my life. I ca... もっと見る

5つ星のうち2の評価

I was excited to try P3-OM to get my gut health back into order after taking antibiotics. It came very highly recommended. I started it the day I got it, following the directions on the bottle, and al... もっと見る

企業が回答しました

企業情報

  1. ビタミン・サプリメント専門店

さまざまな外部ソースから提供された情報

Our mission is dedicated to discover, present, and share strategies backed by cutting edge research that lead to Healthy High Performance. We believe our products empower humanity to achieve an optimal state of well-being in the body, mind, and soul...


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2.5

期待以下

TrustScore 5段階評価の2.5

536件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

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2.5

すべてのレビュー

(536)

過去12か月のレビュー数: 12件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Everything is great, except...

Everything is great ! You guys even remembered to ship my order in a box this time, I appreciate alot. Because FedEx destroyed the paper package that you guys shipped it in last time. I gave 4 stars instead 5 only because there isn't a choice to choose in Canadian dollars. So that before you click on your order you already have an idea of what the total would be in Canadian dollars. That way your not guessing what the total amount will be. I think people would be more willing to order if you put that exchange rate in.

2021年4月16日
5つ星のうち1の評価

Never received order

I ordered on 3/23/21 and it’s 4/16 and I still haven’t received my magnesium!

2021年4月16日
BiOptimizers ロゴ

BiOptimizers からの回答

Dear Leighann,

We appreciate you taking the time to leave us your review of your ordering experience.

We sincerely apologize for the delays you encountered with your order.

We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via email at support@bioptimizers.com or call us on 1-800-719-2467.

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

5つ星のうち5の評価

Excellent service

I received my order and it contained an item I did not order, but was missing one that I did order. I sent an email and got a reply right away. They immediately shipped me the missing item and did not even ask me to return the one I had received in error. Great service!

2021年4月16日
5つ星のうち1の評価

Overpriced and Sketchy Marketing

I thought this product was severely overpriced for what it is. I didn't notice any significant difference taking this compared to other quality magnesium supplements I've tried, other than this costing 2-4x other brands. Not to mention their website with all the "exclusive offers" that pop up before you're allowed to purchase it and the pamphlet recommending you take an entire bottle a week for 6 weeks to reset your body and cure all that ails you for the low low price of a few hundred dollars... Absurd marketing gimmick and sounds potentially dangerous as that's wayyy over the RDA.

2021年4月16日
BiOptimizers ロゴ

BiOptimizers からの回答

Dear Joe,

We appreciate you taking the time to leave us your review of your ordering experience.

We are sorry to hear that the Magnesium Breakthrough did not meet your expectation.

Our web team is currently working on ways to improve the overall ordering experience on our website, and we look forward to serving you better in the future.

Please email us at support@bioptimizers.com or call us on 1-800-719-2467 if you have further concerns, and one of our happy health concierges will be happy to assist you immediately.

Take care and have a great day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

5つ星のうち2の評価

Your delivery is bad...I still haven't…

Your delivery is bad...I still haven't got my order or updates.....once it goes to the post office...you have no idea.

2021年4月16日
BiOptimizers ロゴ

BiOptimizers からの回答

Hello Amy,

Thank you for taking the time out to leave us a review of your experience with the delivery of your order. We are sorry to learn that you weren't able to get updates from the Post Office.

Please know that we value and appreciate your business with us and if you have any further questions or concerns, please feel free to contact us at support@bioptimizers.com or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you.

Take care and enjoy the rest of your day!

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

5つ星のうち3の評価

Annoyed

I was a little annoyed when it came to billing this highly expensive vitamins. I didn’t have a number to call to explain what the company did when it went to my bank incorrectly. You know everyone hates that especially people who are a fixed income.

2021年4月16日
5つ星のうち2の評価

The products are great

The products are great! Have changed my life. However it says free shipping and yet I have to pay the FedEx fees. Don’t understand the FREE part of it

2021年4月16日
BiOptimizers ロゴ

BiOptimizers からの回答

Dear Sandy,

We appreciate you taking the time to leave us a review of your experience with the delivery of your order.

I'm sorry you are being asked to pay an additional fee to receive your order. Please know that you are not being asked to pay additional shipping costs. Since you are importing your order and International orders are usually subject to Value Added Tax or Custom/Duties Fees by that country's customs department you may be asked to pay these fees depending on the size of your order as per that country's duty fee threshold.

Value Added Tax is not charged to any International orders therefore not covered as part of your shipping and handling charges. When a carrier or freight forwarder clears a package for you, whatever taxes/fees they incur is passed on to you.

Since you do not pay Valued Added Tax on orders placed with BiOptimizers that is not a charge we will cover for you. You may contact the carrier or your country's customs department for more information.

Also, please visit the BiOptimizers Shipping & Delivery Policy located here for details.

We sincerely apologize for any inconvenience caused.

We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via email at support@bioptimizers.com or call us on 1-800-719-2467.

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

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