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Birdfy レビュー 946

TrustScore 5段階評価の4

4.2

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5つ星のうち5の評価

We really enjoy the Birdfy products with AI. Considering that these Birdfy feeders are left out in the elements for months at a time, we have not had too many issues. When we do have issues, the Bird... もっと見る

企業が回答しました

5つ星のうち5の評価

This feeder is a fantastic, affordable hobby for the whole family. It’s easy to assemble and captures clear pictures of all the cute, unique birds in my area. I use it to share daily updates with my n... もっと見る

企業が回答しました

5つ星のうち5の評価

I am so pleased with my purchase that I have purchased the bird bath also. Identifying and hearing the melodies that all the types of birds that visit my property,is phenomenal. The grandkids love it... もっと見る

5つ星のうち1の評価

I purchased the metal seed tray because the squirrels destroyed the plastic one. Our Birdfy has not worked properly since we received it as a Christmas gift. Figured I would buy a new seed tray or th... もっと見る

企業が回答しました

企業情報

  1. バード ウォッチング エリア

当該企業による記述

In 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.

24/7 Dedicated Support

当該企業による記述

We're committed to our customers!
If you’re having any issues with one of our products or services, please do not hesitate to contact us and let us know how we can be of assistance!

US Free Shipping

Standard Shipping: 3-7

Under normal circumstances, your product will be processed and dispatched within 48 hours.

連絡先

Limited Time Price Drop! Don't Miss Out!

Up To 40% Off!

4.2

ほぼ満足

TrustScore 5段階評価の4

946件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I am so pleased with my purchase that I…

I am so pleased with my purchase that I have purchased the bird bath also. Identifying and hearing the melodies that all the types of birds that visit my property,is phenomenal. The grandkids love it also and they are learning from it. Best relaxing and educational purchase I have made. I give Birdfy 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

2025年4月18日
5つ星のうち5の評価

Proper explanation of product

Great online help

2026年3月21日
Birdfy ロゴ

Birdfy からの回答

Hi Barry,

I hope this message finds you well.

Thank you for your kind words and for sharing your experience with us. We’re glad to hear that the product information was clear and that our online support was helpful. Providing a smooth and supportive experience is very important to us.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!

Warm regards,
Birdfy Team.

5つ星のうち5の評価

I've had a great time

I've had a great time - the birds are identified and the photos /videos are awesome.

2026年4月17日
Birdfy ロゴ

Birdfy からの回答

Hi Robin,

I hope this message finds you well.

Thank you so much for sharing your experience with us. We’re delighted to hear that you’ve been having such a great time using Birdfy. It’s wonderful that the bird identification feature and the photos and videos have added to your enjoyment.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!

Warm regards,
Birdfy Team.

5つ星のうち5の評価

Great quality

I’ve had my bird view for about five years and it’s worked very well. My perch just got too much sun in Florida and finally broke off, but it lasted a very long time. Love watching the birds and listening to them also

2026年4月17日
Birdfy ロゴ

Birdfy からの回答

Hi Carol,

I hope this message finds you well.

Thank you so much for your wonderful feedback and for being part of the Birdfy community for so many years. It’s truly heartwarming to hear that your feeder has brought you so much enjoyment over time. We’re delighted that you continue to enjoy watching and listening to the birds.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!

Warm regards,
Birdfy Team.

5つ星のうち5の評価

If you love birds, make this purchase.

I love the product, and I love expanding my bird café 😊the birds bring me so much joy every day, and the app community is so fun.

2026年4月17日
Birdfy ロゴ

Birdfy からの回答

Hi Theresa,

Thank you so much for sharing your wonderful experience with Birdfy. It truly means a lot to us to hear how much joy your bird café brings you each day. We’re also delighted that you’re enjoying the app community—it’s always great to connect with fellow bird lovers.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!

Warm regards,
Birdfy Team.

5つ星のうち4の評価

Transaction was good

Transaction was good. Wish that the discount code came before I completed my transaction

2026年4月16日
Birdfy ロゴ

Birdfy からの回答

Hi Ron,

I hope this message finds you well.

Thank you for your kind feedback and for sharing your experience with us. We’re glad to hear that your transaction went smoothly. We also understand how timing with promotional codes can be a bit frustrating, and we truly appreciate you bringing this to our attention. Your feedback helps us improve the overall experience for our customers.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!

Warm regards,
Birdfy Team.

5つ星のうち5の評価

Appreciate the discount and free…

Appreciate the discount and free shipping!

2026年4月16日
Birdfy ロゴ

Birdfy からの回答

Hi,

Thank you so much for your kind message! We’re really glad to hear you had a great purchasing experience and found the offer valuable.

Your support means a lot to us, and we hope you enjoy every moment with your Birdfy product.

If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching!

Warm Regards.
Birdfy Team

5つ星のうち5の評価

Very easy to order

Very easy to order! I look forward to my new feeder.

2026年4月16日
Birdfy ロゴ

Birdfy からの回答

Hi,

Thank you so much for your kind message! We’re glad to hear that your ordering experience was smooth and straightforward.

We’re excited for you to receive your new feeder and hope it brings you lots of enjoyable birdwatching moments.

If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching!

Warm Regards.
Birdfy Team

5つ星のうち5の評価

internet research for best bird feeder…

internet research for best bird feeder camera

2026年4月16日
Birdfy ロゴ

Birdfy からの回答

Hi Kenneth,

Thank you for sharing your thoughts and interest in bird feeder cameras. Your support means a lot to us.

If you ever need any assistance, please feel free to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help. Happy bird watching!

Warm regards,
Birdfy Team

5つ星のうち5の評価

We really enjoy the Birdfy products…

We really enjoy the Birdfy products with AI. Considering that these Birdfy feeders are left out in the elements for months at a time, we have not had too many issues. When we do have issues, the Birdfy help is terrific. The response is prompt, gives detailed trouble shooting information, and once when we needed a replacement part, they sent it no charge. We have 2 different feeders and have just ordered the bird bath. Very pleased!

2026年4月16日
Birdfy ロゴ

Birdfy からの回答

Hi Ruth,

Thank you so much for your kind words and for taking the time to share your experience with Birdfy. We’re truly glad to hear that you’re enjoying your feeders and that your recent bird bath order has added to your birdwatching setup.

It’s wonderful to know the products have been a positive part of your outdoor experience, and we sincerely appreciate your continued support.

If you ever need anything else or have any questions in the future, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always happy to assist.

Warm regards,
Birdfy Team

5つ星のうち5の評価

Affordable family hobby

This feeder is a fantastic, affordable hobby for the whole family. It’s easy to assemble and captures clear pictures of all the cute, unique birds in my area. I use it to share daily updates with my niece and nephew who live across the country. It does require a subscription for the AI bird identification and recording, but it’s a small price to pay for such a fun way to stay in touch.

2026年4月16日
自発的なレビュー
Birdfy ロゴ

Birdfy からの回答

Hi Kaylea,

Thank you so much for sharing your experience! We’re truly glad to hear that the feeder has become an enjoyable activity for your family and a fun way to stay connected with your niece and nephew. It’s wonderful to know you’re making the most of the features and capturing special moments with the birds in your area.

If you ever need any assistance or have questions about your device or subscription features, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help.

Happy bird watching!
Warm regards,
Birdfy Team

5つ星のうち5の評価

Great Bird Feeder

Cool, fun and wonderful, love the picture and the video clips pushed daily to my phone.

2026年4月8日
Birdfy ロゴ

Birdfy からの回答

Hi Mike,

Thank you so much for sharing your wonderful feedback with us!

We’re truly delighted to hear that you’re enjoying your Birdfy feeder and having fun receiving the daily pictures and video clips. It’s always rewarding to know that the experience is bringing joy and making bird watching even more engaging for you.

If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to assist you.

Happy bird watching!

Warm regards,
Birdfy Team

5つ星のうち5の評価

Completely handled the return with ease…

Completely handled the return with ease and total understnding.

2026年3月30日
Birdfy ロゴ

Birdfy からの回答

Hi Pam,

Thank you so much for your kind words! We're really glad to hear that your return was handled smoothly and that our team was understanding throughout the process. Customer satisfaction is our top priority, and it's wonderful to know we could make the experience a positive one for you.

If you ever need anything in the future, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! 🐦

Regards,
Birdfy

5つ星のうち5の評価

Quick and easy

Quick and easy. Nice product. Great camera

2026年4月7日
Birdfy ロゴ

Birdfy からの回答

Hi,

Thank you so much for your kind words! We're delighted to hear you found everything quick and easy, and that you're enjoying the product and camera. Your satisfaction means the world to us! 🐦

If you ever need any assistance, feel free to reach out via Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!

Regards,
Birdfy

5つ星のうち5の評価

Camera was exactly as described

Camera was exactly as described, easy set up and working fine. Delivery was quick. Thank you

2026年4月8日
Birdfy ロゴ

Birdfy からの回答

Hi Janet,

Thank you so much for your wonderful feedback! We're thrilled to hear that the camera was exactly as described and that the setup was a breeze. It's also great to know your delivery arrived quickly. We hope you continue to enjoy your camera.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦

Regards,
Birdfy

5つ星のうち5の評価

I’m truly enjoying my Birdfy Bamboo…

I’m truly enjoying my Birdfy Bamboo Mini.

2026年4月15日
Birdfy ロゴ

Birdfy からの回答

Hi,

Thank you so much for sharing your experience! 😊

We’re thrilled to hear that you’re truly enjoying your Birdfy Bamboo Mini—it means a lot to us! There’s nothing better than being able to watch and connect with nature right from home.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦

Warm regards,
Birdfy Team

5つ星のうち5の評価

Works great

2026年4月7日
Birdfy ロゴ

Birdfy からの回答

Hi Linda,

Thank you so much for your feedback! We’re really happy to hear that everything is working great for you—that’s exactly what we love to hear!

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦

Warm regards,
Birdfy Team

5つ星のうち5の評価

Love my bird cam

Love my bird cam. Picture is excellent. We added a solar charger which was a game changer.

2026年4月7日
Birdfy ロゴ

Birdfy からの回答

Hi Pamela,

Thank you so much for your kind words! 😊

We’re thrilled to hear that you’re loving your bird cam and enjoying the excellent picture quality. Adding a solar charger really is a game changer—great choice!

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦

Regards,
Birdfy Team

5つ星のうち1の評価

I purchased the metal seed tray because…

I purchased the metal seed tray because the squirrels destroyed the plastic one. Our Birdfy has not worked properly since we received it as a Christmas gift. Figured I would buy a new seed tray or throw the feeder out because it wastes too much seed

2026年4月14日
Birdfy ロゴ

Birdfy からの回答

Hi Buddy,

I’m really sorry for the frustration this has caused, and I completely understand how you’re feeling. This is not the experience we want for you.

Your concern is important to us, and I want to assure you that your case has been escalated. Please allow a bit more time for an update from our Tier 2 Technical Team. They’re carefully reviewing your situation and will provide you with the best possible resolution.

We truly appreciate your patience, and we’re here to support you every step of the way.

Regards,
Birdfy

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