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5つ星のうち1の評価

I have been using the site for several months. I have no experience with the withdrawal process or the KYC process as I have not won anything substantial after depositing a couple thous... もっと見る

5つ星のうち5の評価

Part of the Coingaming Group alongside Sportsbet, Bitcasino.io has established itself as one of the premier Crypto casinos in existence. They are prevalent in the Bitcoin community, and have a la... もっと見る

5つ星のうち1の評価

Ich spiele vom ersten Tag an in diesem Casino, am Anfang hat man immer mal wieder einen Gewinn gehabt, auch höhere so um die 100k, alles wurde immer ohne Probleme ausgezahlt. Die letzten 14 Monate gew... もっと見る

5つ星のうち1の評価

First time depositor to this site. I unfortunately made the mistake of sending from an exchange. The exchange sent 42 usdt on a wrong eth chain. While this is the only deposit to this address. Suppo... もっと見る

企業が回答しました

企業情報

  1. オンライン カジノまたは胴元
  2. 賭け代行業
  3. 書籍卸業者
  4. カジノ
  5. ギャンブル サービス
  6. オンラインスポーツ賭博の販売業者

さまざまな外部ソースから提供された情報

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2.0

期待以下

TrustScore 5段階評価の2

94件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.0

すべてのレビュー

(94)

過去12か月のレビュー数: 15

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5つ星のうち1の評価

SCAMMERS IF YOU WIN YOU WILL NOT BE…

SCAMMERS IF YOU WIN YOU WILL NOT BE ABLE TO WITHDRAW

2023年11月15日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hi there!

EDIT:
Thank you for getting back to us with your account details.

We’re sorry to hear about your dissatisfaction with our site. We continuously strive to provide a fun, fast & fair gaming experience for all our users.

After reviewing your Bitcasino account, we can conclude that our team had made a thorough investigation and made their decision accordingly. Your account was closed due to breaching our terms and conditions under 3.4 & 3.5.
Multi-accounting is strictly forbidden on our site, and we hope for your understanding on this matter. If you wish to share further feedback, please email us at hello@bitcasino.io.

Thank you and kind regards,

William
Bitcasino Staff

5つ星のうち1の評価

As offered by bitcasino when depositing…

As offered by bitcasino when depositing for the first time, if there is a loss, they will refund 20% of the lost amount in cashback. I deposited more than $600 and unfortunately I lost, but at this point they refuse to pay me cashback. I contacted them and they asked me to verify my identity twice and I completed the verification but then they said I was abusive and did not pay me cashback. I want them to clarify this issue. I want to know why. Why didn't I receive the money and what did I violate when I was a player and lost all my money. I also see quite a few articles complaining about the problem of them trying to attract players but after losing they find reasons not to pay cashback to players.
I have also filed a complaint with casino Guru and other sites

2023年10月26日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

Thank you for your review and for providing us with your Bitcasino account information.

Upon checking into your case, we can see that our Player Safety and Assurance team has reviewed your account and found a breach of our Terms & Conditions. As per the Welcome offer T&C:

"If a player is involved in any suspicious and/or fraudulent activity, Bitcasino.io reserves the right to undertake a KYC process, cancel the player’s bets, remove the player from the current promotion, and exclude them from all future promotions and not credit any winnings."

Kind Regards
William
Bitcasino Staff

5つ星のうち1の評価

I am also having problems with this…

I am also having problems with this website. When I joined, I also received an invitation. If I lose on my first deposit within 7 days, I will receive a cashback of 20% of the loss. I deposited $800 and unfortunately I lost everything but now they still don't pay me the cashback. They told me to send an email. I used a secondary email to send them because my main email had a problem but they said no. Please support me with another email which is unreasonable. My user is nguyennguyenlam887. Bitcasino registration email is nguyennguyenlam887 @gmail.com
Before that, they asked me to fully verify my identity and my account was completely trustworthy, but they always didn't want to pay me cashback.

2023年10月25日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

Thank you for your review and for providing us with your Bitcasino account information.

Upon checking into your case, we can see that our Player Safety and Assurance team has reviewed your account and found a breach of our Terms & Conditions. As per the Welcome offer T&C:

"If a player is involved in any suspicious and/or fraudulent activity, Bitcasino.io reserves the right to undertake a KYC process, cancel the player’s bets, remove the player from the current promotion, and exclude them from all future promotions and not credit any winnings."

Kind Regards
William
Bitcasino Staff

5つ星のうち1の評価

cheating with newsletters

Well, I`ve made a deposit, all went smooth, but I just hate when companies are offering bonuses with no intentions to actually give them.

Mail was like: We sent a cash reward to your account

There was no rewards, I went to support

They said:
I'm afraid we do not offered any cash reward for you.

hahaha :)

2023年10月21日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,
Thank you for your review.
We have sent you a personal request, so we can have a closer look at this matter and send you an accurate reply.

UPDATE:
Thank you for providing your information. We checked your Bitcasino account and noticed that you managed to find and use the reward in question. Our sincere apologies for the miscommunication and confusion regarding this offer. We will share this feedback and improve our communication.

Kind Regards,
William
Bitcasino Staff

5つ星のうち1の評価

horrible experience

horrible experience
they litteraly steal your money with unfair rigged games
they have 0 adress like the other casinos and dont want give the adress
runaway from this rogue casino
they dont pay if you win

2023年10月17日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

We’re sorry to hear that your experience on Bitcasino has been disappointing.

We have requested some additional information in order to review the matter further. We hope to be able to review your case and help ensure your account is treated fairly.

Kind Regards
William
Bitcasino Staff

5つ星のうち2の評価

Stay away from this one

Stay away from this one. Not a bad casino but be careful playing here even if you win their admin never check your case and use every execuse not to pay out. If you want to play at a crypto casino, look elsewhere! Or just go to some bigger sites like bcg or trustdice!

2023年9月4日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

We’re sorry to hear that your experience on Bitcasino has been disappointing.

We have requested some additional information in order to review the matter further. We hope to be able to review your case and help ensure your account is treated fairly.

Kind Regards
William
Bitcasino Staff

5つ星のうち1の評価

Uwaga!!!

Strona na której nigdy nic nie wygrasz. Kasyno z fatalną obsługą klienta i z zerowymi szansami na wygraną! Uwaga!

2023年7月17日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

We’re sorry to hear that your experience on Bitcasino has been disappointing.

We have requested some additional information in order to review the matter further. We hope to be able to review your case and help ensure your account is treated fairly.

Kind Regards
William
Bitcasino Staff

5つ星のうち1の評価

Scammers

After I won 80$ and try to withdraw, they ask for KYC.
I followed the steps and become verified.
Now they don't answer.
No chat, no mail, no money...
I feel bad that I did not search for reviews before deposit.

2023年6月18日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

We’re sorry to hear that your experience on Bitcasino has been disappointing.

We have requested some additional information in order to review the matter further. We hope to be able to review your case and help ensure your account is treated fairly.

Kind Regards
William
Bitcasino Staff

5つ星のうち1の評価

This casino is a big scam

ScamScamScamScam
The worst casino i have ever played

2023年6月15日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

Gambling is about games of chance, and all of the providers we support are licensed officially. Many of the providers we have licensed games from have been tested for true randomness to ensure that any winnings are decided at random.

We are sorry to hear that you were not satisfied with our games and the luck was not on your side.

Kind regards,
William
Bitcasino Staff

5つ星のうち1の評価

Nie wpłacaj tam pieniędzy!!!

Uwaga! Firma nie wypłaca pieniędzy z nagród! Odpisują że się nie kwalifikujesz. Uwaga! To wygląda na duże oszustwo.!

2023年5月29日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

We are sorry to hear about the poor experience you faced while playing at Bitcasino. We have requested additional information in order to review this matter further and ensure it is handled in a fair manner.

Kind Regards
William
Bitcasino Staff

5つ星のうち1の評価

Scam!

Attention to this page! This is a scam. There is no way to win on this site. Making a deposit means its complete loss! Attention!

2023年5月25日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

Gambling is about games of chance, and all of the providers we support are licensed officially. Many of the providers we have licensed games from have been tested for true randomness to ensure that any winnings are decided at random.

We are sorry to hear that you were not satisfied with our games and the luck was not on your side.

Kind regards,
William
Bitcasino Staff

5つ星のうち1の評価

Duże oszustwo!

Duże oszustwo. Nie ma możliwości wygrywać na ten stronie. Uwaga na PRAGMATIC PLAY! Wybierz inne kasyno jak nie chcesz stracić wszystkich pieniędzy!

2023年4月27日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

Gambling is about games of chance, and all of the providers we support are licensed officially. Many of the providers we have licensed games from have been tested for true randomness to ensure that any winnings are decided at random.

We are sorry to hear that you were not satisfied with our games and the luck was not on your side.

Kind regards,
William
Bitcasino Staff

5つ星のうち1の評価

Scam!

Attention!!!
Attention! This site extorts money from users. Watch out for games from Pragmatic Play, Push Gaming or Hackswa Gaming! No chance of banishment. Looks like a scam!

2023年4月22日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

Gambling is about games of chance, and all of the providers we support are licensed officially. Many of the providers we have licensed games from have been tested for true randomness to ensure that any winnings are decided at random.

We are sorry to hear that you were not satisfied with our games and the luck was not on your side.

Kind regards,
William
Bitcasino Staff

5つ星のうち1の評価

Stay away from this website.

Why, why, why did you block my account?
I saw so many friends saying that you would easily block users' accounts, which is really ridiculous.
I have never seen this situation before on trustdice and Rollbet, and it's so unpleasant.

2023年2月9日
自発的なレビュー
Bitcasino.io ロゴ

Bitcasino.io からの回答

Hello,

We’re sorry to hear that your experience on Bitcasino has been disappointing.

We have requested some additional information in order to review the matter further. We hope to be able to review your case and help ensure your account is treated fairly.

Kind Regards
William
Bitcasino Staff

5つ星のうち1の評価

SCAM SITE

SCAM SITE! Do not use! They told me to deposit money to claim a prize of 5000$ so I did deposit and than they proceeded to ban me off the site and scam me! Terrible people do not deal with them!

2022年12月6日
自発的なレビュー
5つ星のうち1の評価

Rude customer support

Rude customer support
I’ve made a deposit of 100 trx from my wallet. Didn’t take under consideration that there’s a network fee of 1 trx.
The support rep named “CHARLIE” was super unhelpful & aggressive with my request.
Bad attitude. Sorry.

2022年9月24日
自発的なレビュー
5つ星のうち1の評価

litteraly thieves

litteraly thieves
games are rigged and roulette is just scam
support is disgusting and incompetent
just closin chat without answer

the gamomat on bitcasino have rtp of 47%
payouts have problems (if you succeed to make a cashout)

they not have official licence but a scam licence because location there are dont give licence for crypto casino

but more bad they cannot answer when i asking who test the games that they are fair on theire casino

they just say thegames are fairly tetsted
i aked who tested and they cannot answer and closign chat

2022年5月4日
自発的なレビュー

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