Selection of restaurants is very good. However the last several times we have ordered, drivers have been slow to accept the order, get to the restaurant and deliver to us. Unsure if this is due to... ãã£ãšèŠã
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We were new to town, after dropping off all our possessions, all in boxes, it was approaching midnight on a Sunday when the moving van pulled out, and we had not yet eaten - Bite Squad was how we fo... ãã£ãšèŠã
Overall, consistent service and quality. I havenât had a bad delivery person. My orders havenât always been exact but bitesqaud customer service has always been pleasant and made of right. Good app. G... ãã£ãšèŠã
Glenn Feil is an excellent driver getting my food order here piping hot and super fast every time. And what can you say about Frieds except for top notch delicious food every single time!! Glenn and... ãã£ãšèŠã
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Bite Squad is the (legitimate) lovechild of 2 friends with a passion for entrepreneurship and...food! omnomnomnom.... Ahem, a while back, we saw a need in our hometown community of Minneapolis for an easy, fast and affordable way to order all the wonderful cuisine around here without shuffling through a mess of menus, making endless phone calls, or trying to navigate a great restaurant's not-so-great website. So, with years of restaurant experience under our woefully well-fitting belts, we decided to do something about it and create Bite Squad. Bite Squad is the last place you'll ever have to go online to order yummy cuisine for delivery or take-out. We've partnered with local restaurants, hand-picked our food lovin' customer support squad, and wrangled up a fleet of environmentally friendly vehicles to get fresh food from the restaurant straight to your door, quickly and hassle free!
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I love the driver I had today
I love the driver I had today - Charlie - and I am always excited to see her. She is so personable and I always enjoy chatting with her for a few moments.
care little about inaccurate or missing order items blame others
Failed to take responsibility for not delivering paper, utensils, bread, napkins for my catered business lunch despite this being advertised as included. Blamed it on restaurant and totally blew me off - nothing we can do.
Also failed to take responsibility for anything that they consider a special order. No peanuts, extra tarter. lettuce and tomato - blame the restaurant and wont offer you anything but a sorry. Missing side to you expensive steak .. maybe 5 bucks. they ruin a 100 dollar dinner and think 5 bucks is ok. Run!
Worst service ever
Worst service ever. They lie to you constantly. Food never on time and they just suck!!!
My order took a little longer thanâŠ
My order took a little longer than anticipated which is understandable. The issue I had is that my food was stone cold when I received it. After talking to the customer service employee they had let me know that they can only give me a $15 dollar credit to my bite squad account. After paying over $50 dollars for my order that left me with a bad taste in my mouth. I am not mad at the employee because they can only do so much.
The first driver did not deliver ourâŠ
The first driver did not deliver our food to the right address but the second driver when we re-ordered the food did deliver so he gets a five star the other driver not so good so not a good star thank you
I love when I get this driver he isâŠ
I love when I get this driver he is polite smiles very nice person more should be like him.
Driver was early
Driver was early, friendly and followed the written instructions.
Order was delivered fast
Order was delivered fast
Quicker then expected
Excellent service
Highly recommend Bite Squad
Driver was very nice and delivered my dinner with care. 10 stars!
Delivery was super fast and great!
After 30 minutes waiting
after 30 minutes waiting, they left a voice message stating that the restaurante did not accept the order and refunded partially the order. service fee was not refunded, i lost money.
Excellent service and delivery wasâŠ
Excellent service and delivery was prompt! Jamie my delivery driver realized my order was short and had to go back and get our drinks that were not with our order. Very professional. I will continue to make orders through this app
Still no hot bags?
Delivery was slow and no hot bag was used so the food was just warm, not hot and fresh
Consistent Quality
Overall, consistent service and quality. I havenât had a bad delivery person. My orders havenât always been exact but bitesqaud customer service has always been pleasant and made of right. Good app. Good people. Good promotions. I wonât directly do free advertise but Iâm a repeat customer and will continue to be.
My drive David was excellent and fast
My driver David was super fast and above and beyond helpful! I definitely will be using bite squad more often !
NEVER USE BITESQUAD
Not only are they corrupt in taking 9.99ma month for a service I never signed up for, they are fine with delivering the wrong order and letting hackers order off your account. Unbelievable!
The driver was super fast
The driver was super fast, friendly and got the order perfect. Way better than grub hub!
Food was delicious
Food was delicious, however, the pizza and entree were cold.
Great driver - kept me informed
Great driver. She kept me informed on the status of my order even though restaurant was running 30 min behind estimated time (delay confirmed by reliable source). Food was warm and fresh upon delivery.
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