Blackview & AGM Rugged Outdoor Smartphones ロゎ
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Blackview & AGM Rugged Outdoor Smartphones レビュヌ 27

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TrustScore 5段階評䟡の3

2.9

携垯電話販売店•4 所圚地
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

right out of the box my bl8800 pro has terrible sound for phone calls and messages. it's, so far been impossible to reach anyone to fix this. also this issue is pretty common but on its site/s there's... もっず芋る

5぀星のうち5の評䟡

MY PHONE WORKED BUT DID NOT RING. MY PHONE TEXT BUT MY INCOMING TEXT WOULD GO TO MY OLD PHONE.I HAD COMPATABILITY ISSUES WITH MY SPRINT SERVICE. I REACHED OUT SEVERAL TIMES TO SPRINT. NO PREVAIL.. SO... もっず芋る

5぀星のうち1の評䟡

My phone broke due to a technical issue I have tried for the past month to get customer support to help me but nothing. I waited much longer then expected for the delivery almost 4 months then ibe had... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Recently I became a Blackview mobile phone convert. The reason is simple despite one disappointing model, I have found that they are built like tanks. Being disabled I now have two in case of unexpe... もっず芋る

䌁業情報

  1. 携垯電話販売店

圓該䌁業による蚘述

We are the Authorized Global Agent for Blackview. Get BV9800 instantly in the countries we sell to. BV9900, BV9800, BV5900. We have local warehouse and repair centers to ensure the best experience for you. Our Blackview smartphones are sold with local 1 Year warranty. Buy Online. 14 Days 1-1 Exchange. Quality Checks In country. Price includes Custom Tax and Shipping.

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2.9

たあたあ

TrustScore 5段階評䟡の3

27件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Support

I had a few questions before ordering my new phone and support (via chat) was very helpful. All questions were answered. Placed my order yesterday and am looking forward to my new phone!

2020幎12月16日
自発的なレビュヌ
5぀星のうち1の評䟡

blackview is a total hoax. a fraud

My blackview mobile phone stopped working for just over a month and blackview has been defiant of the warranty, since I received it it was flawed. blackview is a total hoax. a fraud

2020幎12月10日
自発的なレビュヌ
Blackview & AGM Rugged Outdoor Smartphones ロゎ

Blackview & AGM Rugged Outdoor Smartphones からの回答

Hi Kanaga,

We are sorry to hear about your Blackview phone. Please note that we are a Global Agent for Blackview for the US.

We tried looking for a receipt with your name in our database but could not find one. This likely means that you did not purchase the phone from our official US store - https://us.blackview.store. Or did you use a different name when you bought the phone? If so, please tell us the name on the receipt as you are likely still eligible for claiming a warranty from us.

If you did not buy the device from us, we are still more than happy to help.

As much as it is unfair that we get negative reviews from customers that did not buy their devices from our store, we still would like to apologize and hope to resolve your issue to the best of our abilities.

Can you elaborate more on what is going on with your Blackview device?
Which model is it? Please email us back at us@blackview.com.sg

Sincerely,
Blackview US

P.S.
As a warning to other's whom are considering to buy Blackview, PLEASE PLEASE choose a reputable seller. We have also written about what to look out for when buying a Blackview device, here:
https://us.blackview.store/blog/buying-blackview-smartphones-from-amazon-or-ebay
https://us.blackview.store/blog/bestplace-buy-blackview-ruggedsmartphone-unitedstates

5぀星のうち1の評䟡

I wanted assistance in choosing a


I wanted assistance in choosing a blackview phone that would meet the needs I had. I tried reaching out via chat, sat there for almost 2 hours at number one in que with no response. Looked for contact number, finally found one which just led to a recording stating busy and was disconnected. If this is the type of service I can expect once I purchase a phone I have to rethink my position on wanting a blackview.

2020幎11月20日
自発的なレビュヌ
5぀星のうち1の評䟡

Please use a credit card if you


Please use a credit card if you purchase a phone that is over £100.00 in value from Blackview. Otherwise you could be disappointed when you find out the 1 year warranty is not worth the paper it is written on.

2020幎10月25日
自発的なレビュヌ
Blackview & AGM Rugged Outdoor Smartphones ロゎ

Blackview & AGM Rugged Outdoor Smartphones からの回答

Dear Rod, I am sorry to hear about your trouble with your Blackview phone. From your reviews and profile, I noticed that you bought the phone in Europe. We are the US Store (https://us.blackview.store). Would you mind re-directing your review to https://www.trustpilot.com/review/blackview.fr

Bad service is a very common problem when buying a phone from a wrong store. We wished buyers would know this before they buy. I hope this review will serve as a warning to future buyers.

We have also written about what to look out for here:
https://us.blackview.store/blog/buying-blackview-smartphones-from-amazon-or-ebay
https://us.blackview.store/blog/bestplace-buy-blackview-ruggedsmartphone-unitedstates

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