Blinds on the Net レビュー 

Blinds on the Net からの回答

2023年1月12日

Thanks for the great review! We agree that the quality exceeds what you would expect from the price. We hope you enjoy your new blinds for years to come!!

Blinds on the Net からの回答

2023年1月9日

Thanks for taking the time to review us.

We are so sorry that you received an invitation to review our service before you received your awnings. Unfortunately, the invites are automated and we currently don't have the ability to send out our invites on a custom date. We are working on getting the ability to send out invites after each individual product has been dispatched but this is still a few months away.

As mentioned on our website and on your order confirmation email, the outdoor awnings you bought were ordered after the Christmas cut-off date and would not be dispatched by Christmas. Therefore, as stated, orders not dispatched before Christmas will be dispatched asap after the factory returns on the 9th of January 2023. On 9th December, we were able to inform you that the completion date of your awnings would be 12th January and would be dispatched at this time. As it is the 10th of January now, your awnings should be dispatched in 2 days. We hope you enjoy your new awnings once they arrive.

Blinds on the Net からの回答

2023年1月9日

Hi Michael, thank you so much for your review and for your continued support for our brand. We are so pleased that we have been able to offer great quality products and service each time you have shopped with us.

Blinds on the Net からの回答

2023年1月9日

Hi Zanette! We are so pleased you were happy with our product and service. We always strive to get our blinds to customers as quickly as possible and exactly as per order.

Blinds on the Net からの回答

2023年1月9日

Hi Michael, thanks for the fabulous review, we really appreciate it. We hope you enjoy your blinds for years to come.

Blinds on the Net からの回答

2022年12月19日

Thanks for the positive review -it is greatly appreciated!

Blinds on the Net からの回答

2022年12月19日

Gosh, this wasn't an easy one, was it?! Thank you so much for acknowledging Vincent's efforts even though things didn't quite go to plan. We are so pleased that everything was sorted out in time for Christmas and wish you the very best over the holiday season - we are sure you will enjoy your gorgeous new Venetians and Shutters now and many Christmas' to come. Thanks again for taking the time to review us.

Blinds on the Net からの回答

2022年12月13日

Thank you very much for your positive review. We are very proud to offer high quality products at great prices and are pleased that you were happy with your blinds. However, we were surprised to hear that our communication was lacking, so we looked into it further. Following our investigation, we believe that our emails may be sitting in your junk mail. On 31/10 we sent a thank you for purchasing email. On 24/11 we then sent you a same-day response to your request for an ETA. We then advised that the ETA was 1/12. We also then sent an email informing you that your blinds had been dispatched on 28/11. We recommend you add us to your VIPs if you make any future orders. Thanks again for your review and we hope to be able to provide you with more great quality blinds in the future 😊

Blinds on the Net からの回答

2022年12月13日

Hi Sally, thank you for taking the time to provide a review. We did not reply to your emails as we called you both times as soon as we received them in our inbox. As mentioned to you by Vincent, it would take him some time to speak to the people required and get final approval to resupply your blinds. As per his conversation with you recently, the blinds are currently being remade and resupplied for free. We have also now updated our website to ensure that future customers state if their blinds will be sitting on the same window, as this assists in manufacturing. We sincerely apologise for any inconvenience this may have caused while waiting for us to investigate and gain approvals for your new blinds. Thanks again for your feedback.

Blinds on the Net からの回答

2022年12月6日

Thanks for submitting your feedback Michelle! We couldn't have asked for a better review. We are so happy that you were pleased with everything from our product and service to delivery. Thanks again!!!

Blinds on the Net からの回答

2022年12月6日

Thanks for the review Glen. We are so pleased you were happy with the speed of delivery and how easy the website was to navigate.

Blinds on the Net からの回答

2022年10月24日

Thanks for sharing your positive experience with us Rich! We are so pleased you are happy with your blinds once again!

Blinds on the Net からの回答

2022年10月24日

Thanks for the 5 star review Gaynor! We greatly appreciate you taking the time to tell others about our products and service. We hope you enjoy your blinds for years to come!!!

Blinds on the Net からの回答

2022年10月13日

Thanks for the great review Sue. We appreciate you supporting us in the past and future and are super pleased you are happy with our products and service. Enjoy your blinds :)

Blinds on the Net からの回答

2022年9月29日

Thanks for the positive review David. We are pleased that you found the ordering process simple and are happy with the final product.

Blinds on the Net からの回答

2022年9月29日

Hi Ivy,
Thank you for taking the time to leave a review. Although we always strive to offer our customers the best possible experience, sometimes we get a little bad luck and unfortunately in your case we encountered a few moments of bad luck. We completely understand your frustration as we also feel the same frustration and are doing everything in our power to work through the issue with you. It's amazing how one small little part has caused such a headache. Through this experience our team have recognised some points of improvement and have implemented for future customers. We sincerely apologise for the frustration this has caused you and appreciate your patience.

Blinds on the Net からの回答

2022年9月21日

Wow - thank you so much for your wonderful review and for returning to us over the past 4 years, we appreciate it greatly! We always love to hear from happy customers and do everything in our power to provide top quality products with stellar service!

Blinds on the Net からの回答

2022年9月20日

Thanks for this great review Joseph - especially after so much time! We are so pleased your Roller blinds are still going strong after 6 years. We work hard to ensure our blinds are made to the highest quality and always enjoy hearing from customers years later to confirm that our efforts are paying off.

Blinds on the Net からの回答

2022年9月14日

Thank you so much for such a glowing review Penny! We work really hard to ensure we deliver great products, at great prices and with fantastic service. Thank you for acknowledging our efforts! We hope you enjoy your blinds for years to come. Best of luck with the renovations - we are sure you will end up with a stunning home.