Top notch manufactured product. Unfortunately there were no installation instructions included in the box for hanging the blinds and no directions were available from your website. I was only able to... もっと見る
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レビュアーのコメントを見てみましょう
The sales person and the persons who measured , installed our blinds were excellent in theirs jobs . We are highly satisfied. The only complaint was the availability of the blinds took too long.
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Valerie and Alton both provided an outstanding experience from start to finish. Valerie was excellent — she listened carefully, answered all my questions, and took great care of me while placing my... もっと見る
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This is my second review. To date, February 20th 2026 I have not received any confirmation for a call back to correct this problem I am having. I wrote this review in January 30th 2026. My ins... もっと見る
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企業情報
当該企業による記述
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
連絡先
203 OLD COUNTRY ROAD, 11514, CARLE PLACE, NY, 米国
- 5167396481
4.5
優良
61件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top notch manufactured product
Top notch manufactured product. Unfortunately there were no installation instructions included in the box for hanging the blinds and no directions were available from your website. I was only able to get installation instructions from asking the online chat app, but that was painful at that point.
2026年7月24日
Blinds To Go - CARLE PLACE からの回答
Glad to hear that overall your experience was a great one, David. We are sorry about the issue with the installation instructions though - - there is usually a QR code on the box label that you can scan for the instructions. They can also be found on our website as well.
Excellent company
Excellent company, phenomenal service, excellent communications system via text and emails!
2026年7月26日
Blinds To Go - CARLE PLACE からの回答
Thank you so much for your feedback! 😊
The sales person and the persons who…
The sales person and the persons who measured , installed our blinds were excellent in theirs jobs . We are highly satisfied. The only complaint was the availability of the blinds took too long.
2026年7月14日
Blinds To Go - CARLE PLACE からの回答
Thank you so much for your review, Leonora! We are happy to hear that overall your experience was a great one. We appreciate your patience with the delays you experienced and look forward to working with you again in the future!
Excellent measurements and installation.
2026年7月11日
Blinds To Go - CARLE PLACE からの回答
Thank you so much for your feedback! 😊
I am a long time customer of your shop
I am a long time customer of your shop. The blinds came in a timely manner. The directions did not come with the blinds. It took two phone calls to the shop for them to email me the directions. I found these blinds more difficult to put in than any others I’ve bought in years . The push and slide and click was a lot more difficult to get exact.
2026年7月4日
Blinds To Go - CARLE PLACE からの回答
Hi Mary, thank you for taking the time to leave us your feedback about your experience. There is usually a QR code on the box label that you can scan to get the install instructions but we apologize if that was not the case. We are sorry to hear they were not as easy to install as years past as well and we really appreciate that feedback and will pass along to our Product Development team.
Sales folks did a wonderful job of…
Sales folks did a wonderful job of giving us what we needed. The Installer put up the three blinds quickly. Over all happy.
2026年5月23日
Blinds To Go - CARLE PLACE からの回答
This is great to hear, Tom! Thank you for your wonderful review!
Valerie and Alton both provided an…
Valerie and Alton both provided an outstanding experience from start to finish. Valerie was excellent — she listened carefully, answered all my questions, and took great care of me while placing my order. She made the entire process smooth and easy.
Alton, the installer, was absolutely incredible. His installation was next-level professional. He was polite, respectful, and truly showed that he cared about me as the customer. His attention to detail and commitment to doing the job right really stood out.
Great job by everyone involved. Excellent customer service and workmanship all around. Highly recommend!
2026年5月13日
Blinds To Go - CARLE PLACE からの回答
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your outstanding experience with Valerie and Alton!
Our team is dedicated to delivering excellent customer service and workmanship, and your kind words affirm that commitment. We truly appreciate your recommendation and are grateful for your support.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
The Carle Place and Whitehall stores…
The Carle Place and Whitehall stores are great and the installer Jason was amazing
2026年5月20日
Blinds To Go - CARLE PLACE からの回答
Hi Mleoberg , Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
Val the salesperson and Mikel the tech…
Val the salesperson and Mikel the tech went over and above to have me a very satisfied consumer !
2026年4月16日
Blinds To Go - CARLE PLACE からの回答
Hello Richard,
Thank you so much for your kind words!
We’re really glad to hear Val and Mikel took great care of you and made sure everything went smoothly. We’ll be sure to share your feedback with them.
We truly appreciate your support!
Blinds To Go
I had an absolutely terrible experience…
Reply:
I don’t see a message request anywhere.
I’ve sent over the information via IG as well.
The order is under Gabrielle Hickis.
I had an absolutely terrible experience with Blinds To Go’s at-home consultation service, and I would strongly caution anyone considering using them.
From the very beginning, the sales rep overpromised everything—fast turnaround times, flawless installation, high-quality materials—you name it. It all sounded great in the moment, but none of it was actually delivered. Once the order was placed, it felt like they completely disappeared.
Customer service is practically nonexistent. Calling for help is a waste of time—they don’t answer the phone, and when you do manage to get through, you get no real answers or accountability. There’s no follow-up, no communication, and no sense that they care about fixing issues.
What’s most frustrating is the complete lack of integrity. They’ll tell you whatever you want to hear to make the sale, but once they have your money, you’re on your own. The entire experience felt misleading and unprofessional from start to finish.
Save yourself the stress and look elsewhere. This company does not stand behind what they promise. Save your money and go with another company.
2026年3月25日
自発的なレビュー
Blinds To Go - CARLE PLACE からの回答
Hello Gabrielle,
Honestly , this was a very hard read this doesn’t sit right with us at all. This is not the experience we want anyone to have with Blinds To Go, and it’s not reflective of our brand or how we aim to work with our customers. We truly want to get to the bottom of this.
I tried to locate your order in our system using the name on this review, but I couldn’t find anything matching. I’ve also just sent you a message request so we can connect directly.
When you have a moment, could you please reply? I’d really like the chance to look into this properly, understand what happened, and work toward a resolution.
Thank you for taking the time to share this I’m just sorry it came to this, and I’m looking forward to hearing from you.
Blinds To Go
Staff is professional and friendly
Staff is professional and friendly. They keep you updated on your orders via text and email.
2026年3月8日
Blinds To Go - CARLE PLACE からの回答
We're happy to hear that our staff was professional and friendly. We appreciate that you were kept updated on your orders.
Great service and great product
Every step of the process was easy and the product is beautiful.
2026年3月1日
Blinds To Go - CARLE PLACE からの回答
We're happy that the process was easy for you, and that you find the product beautiful. Thank you for your positive feedback!
My rods and curtains were installed in…
My rods and curtains were installed in a timely manner.
2026年3月6日
Blinds To Go - CARLE PLACE からの回答
We are thrilled to hear that you are satisfied with the timely installation. At Blinds To Go, we strive to provide excellent service and quality products, and your feedback is greatly appreciated.
This is my second review
This is my second review. To date, February 20th 2026 I have not received any confirmation for a call back to correct this problem I am having.
I wrote this review in January 30th 2026. My installation was on January 7th 2026. I already was hung up once.
The installers were very nice and respectful.
There were at least two mistakes on scene. One of the rods for the curtains came in a gold color instead of the nickel color ordered and two winders were not addressed. I am waiting on Jamal who took the order to call me back. It has now been three weeks and no communication.
2026年1月7日
自発的なレビュー
Blinds To Go - CARLE PLACE からの回答
Thank you for your follow-up, and we sincerely apologize for the lack of communication, Scotty. This is not the experience we want any of our customers to have, and we understand how frustrating this situation must be. We appreciate you acknowledging the installers’ professionalism, but the outstanding issues and delay in response are certainly concerning. We would like the opportunity to review this matter promptly and work toward a resolution.
Please reach out directly to our Customer Service team at btgcustomerservice@blindstogo.com, and a member of our team will prioritize your case and follow up with you as soon as possible.
I worked with Sam at Carle Place
I worked with Sam at Carle Place. He was helpful, knowledgeable and professional. He is wonderful to work with.
2026年2月18日
自発的なレビュー
Blinds To Go - CARLE PLACE からの回答
We are thrilled to hear that Sam provided you with helpful, knowledgeable, and professional service at our Carle Place location. Your kind words and perfect rating mean a lot to us and will certainly be shared with Sam and the team. At Blinds To Go, we strive to offer the best service and products to our customers, and it's wonderful to know that we met your expectations!
Reliable and reasonable
Showroom has large selection, many options. The measurement man who came to the house was wonderful as was the Installer.
2026年2月10日
Blinds To Go - CARLE PLACE からの回答
We're happy to hear that you enjoyed our large selection and options. We appreciate your positive feedback regarding our measurement and installation teams!
Blinds To Go - CARLE PLACE からの回答
We're happy to hear that you enjoyed our service and product. We appreciate your positive feedback and thank you.
The installation was professional and amazing
Had an issue with queens location had to switch
2026年1月3日
Blinds To Go - CARLE PLACE からの回答
Hi Uriel, we are glad to hear that your install was professional and amazing but so sorry to hear that you had an issue with the queens location.. we would like to hear more about what happened so we can help to provide feedback to the proper management channels. Please feel free to elaborate and let us know any more details regarding your experience.
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