The people who came to measure & install were extremely professional. We were very happy with the final look.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I wish i could give zero stars. The absolute worst experience ever. I highly recommend going anywhere but here. They came to my place 3 times to make measurements because they cant mess up. They came... もっと見る
企業が回答しました
The Blinds to Go staff was excellent from start to finish. Rachel and Edgar in the store and both installers were professional, responsive, thorough, and knowledgeable. It was a pleasure to work with... もっと見る
企業が回答しました
Meri, the salesperson/designer that helped me was knowledgeable and efficient. She heard what I wanted and didn't push me to find "better", "more expensive" options. I was under time pressure and s... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
連絡先
1011 3RD AVENUE, 10065, NEW YORK, NY, 米国
- 2123241756
3.6
まあまあ
18件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The people who came to measure &…
The people who came to measure & install were extremely professional. We were very happy with the final look.
2026年6月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Thank you so much for your feedback! 😊
Not happy with color at all
Not happy with color at all. Different than sample I received. Measurement could have been better. Too much light coming in from both sides
2026年5月6日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hello Joanne,
Thank you for your feedback we’re really sorry the colour didn’t turn out as expected from the sample. We also understand the concern about the light coming in from the sides, that’s definitely not the experience we want for you. We’ve been able to locate your file and we’re already in touch with your design consultant. We’ll be reaching out to you very soon to go over everything and see how we can help sort this out with you.
Thanks again for letting us know we’ll be in touch shortly.
Blinds To Go
Anna Self was so knowledgeable
Anna Self was so knowledgeable , creative and patient. She is very talented and made the process easier from beginning to finishing.
2026年4月8日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Anna. Her knowledge, creativity, and patience are indeed invaluable assets to our team, and we're delighted to know she made the process seamless for you.
Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. Thank you once again for your review and for choosing Blinds To Go!
efficient and knowledgeable salesperson
Meri, the salesperson/designer that helped me was knowledgeable and efficient. She heard what I wanted and didn't push me to find "better", "more expensive" options. I was under time pressure and she expedited my order and indeed, it was fast!
I recommend them highly.
2026年3月22日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Meri was able to assist you efficiently and meet your needs without any pressure. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you need any further assistance in the future, please don't hesitate to reach out.
Well interesting experience
Well interesting experience. The installer was great but the next day two of the three shades broke. The metal bar on the bottom came unfastened and fell off the blind. It took a bit to get someone but they finally reordered them. Waiting for them now.
2026年3月6日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hello Christina, Thank you for sharing your experience. We apologize for the issues with the shades. While we're glad the installer did well, we understand your frustration with the product problems so soon after installation. We appreciate your patience as we work to resolve this and are committed to ensuring you receive the quality and service you deserve.
Great after a confusion
2026年3月1日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hi Nancy, We apologize for any confusion but so happy to hear your experience went well. Thank you for your review!
I wish i could give zero stars
I wish i could give zero stars. The absolute worst experience ever. I highly recommend going anywhere but here. They came to my place 3 times to make measurements because they cant mess up. They came to install but did not bring the right curtains. They cancelled my appointment several times because they said that the store where it should be does not have it. They are expensive for absolutely nothing. DO NOT ORDER FROM THIS COMPANY!!!!
2026年2月20日
自発的なレビュー
Blinds To Go - MANHATTAN 3RD AVE. からの回答
We’re very sorry to hear about your experience and truly regret the frustration this has caused. Multiple measurement visits, installation issues, and appointment cancellations are not the level of service we aim to provide. We would appreciate the opportunity to review your file and better understand what occurred so we can work toward a resolution. Please reach out to our Customer Service team at btgcustomerservice@blindstogo.com, and a member of our team will follow up with you directly.
Custom corniche was measured wrong.
Custom corniche was measured wrong.
Verticals are already malfunctioning and sala replies not responsive
2026年2月10日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hi Stephanie, we are sorry to hear that you are have an issue with your order. We apologize that your consultant has not reached out to you yet. Would you please provide your order number so we can look into this matter further? We are here to help!
Great experience from strart to finish
Great experience from strart to finish. Mario was smart, knowledgeable and very nice. The guy who came to measure was nice and efficient, and Randy the installer was terrific. And the end result is just what we hoped for. Highly recommend.
2026年2月6日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
We're happy to hear that you had a great experience! Thank you for your recommendation.
Disliked lack of communication with…
Disliked lack of communication with client when item was back ordered and when initial pricing changed due to measurement and type of window wall where blinds would be installed! Communication issues between factory and store as well as client also existed when scheduling delivery!!
Did appreciate that salesperson tried to rectify issues after they were determined and communicated by the client. He was very effective and resolved the problem. However entire process was very stressful!
2025年11月24日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hi Barbara,
Thank you for taking the time to share your experience. I’m sorry for the stress caused by the lack of communication around the back order, pricing changes, and delivery scheduling. We understand how important clear and timely communication is, and we regret that this process was more difficult than it should have been.
I do appreciate you acknowledging the efforts of your salesperson, and I’m glad to hear the concerns were ultimately addressed and resolved. That said, we recognize that the overall experience being stressful is not what we want for our customers.
Your feedback will be shared with the store and our team to ensure these communication gaps are addressed and that this doesn’t happen again in the future. Thank you again for your honest feedback it truly helps us improve.
Excellent service beautiful custom blinds
Excellent
Silver Venetian blinds for living room and bedroom are beautiful, the price was reasonable, installation by Omar and Tandy was quick and efficient thorough great service did great job and professional experience very happy with final result .
2026年1月12日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Thank you for the wonderful review and for taking the time to share your feedback with us here at Blinds To Go. Our priority is customer service and we are ecstatic that we met that mark!
The black out curtains are shorter than…
The black out curtains are shorter than they should be, hem is uneven and sloppy and they look like they need to be ironed!!!
2026年1月13日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hi Wendy, thank you for bringing this to our attention. We’re genuinely sorry that the blackout curtains didn’t meet expectations curtains that are too short, unevenly hemmed, and not presentation ready is frustrating, especially when they’re meant to finish a space.
We want you to know this is already being taken seriously. Your case is actively under review, and our Customer Service Experience Manager is currently discussing the best path forward to make this right. You’ll be hearing directly from them with an update no later than Tuesday.
We truly appreciate you speaking up and giving us the chance to fix this. Your experience matters to us, and we’re committed to delivering a resolution you can feel good about.
An excellent experience
The Blinds to Go staff was excellent from start to finish. Rachel and Edgar in the store and both installers were professional, responsive, thorough, and knowledgeable. It was a pleasure to work with them all and they all did a great job. Our new blinds look terrific and operate perfectly. Thanks very much to everyone!
2026年1月7日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Thank you so much for this great review!
Not impressed
Very confusing process. Had to call twice to find out my order was sitting in a warehouse done. No communication. Then had a problem called store was asked to send photos which I did. That was a month ago. Thankfully found a YouTube video and fixed it myself.
2025年12月8日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hey Joy! Thank you for taking the time to explain these issues to us. We will look more into these communication issues and have someone reach out directly.
Blinds for bedroom were broken—told it…
Blinds for bedroom were broken—told it would be fixed in a couple weeks and it has been 6 weeks and they are still not installed.
2025年11月3日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hi Lucy,
Thank you for your feedback. We are truly sorry to hear that the issue is still not resolved. Someone will contact you shortly.
the shades were cut too short and need…
the shades were cut too short and need to be replaced - we have reached out to customer service to correct several times but I had to make a visit to the showroom and was helped by the manager who is resending the installer.
2025年11月23日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hello, we are very sorry to hear about this experience and issue you have had. Can you please send your order number and information so i can help look into this further for you? Thanks!
Their customer service is excellent
Their customer service is excellent. From the moment I entered the store to installation, everyone I dealt with was professional, knowledgeable and helpful. The delivery time was very quick and installation went smoothly. I love the look of my new shade!
2025年11月25日
Blinds To Go - MANHATTAN 3RD AVE. からの回答
Hi Vanessa, We're happy to hear that you had a great experience with our team! We appreciate your kind words regarding our professionalism, knowledge, and helpfulness. Thanks for the positive feedback!
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