UPDATED- After lots of emails, messages, bad reviews and a filed BBB complaint, I was able to schedule an installation around my (non remote) work schedule. I just don't like that I had to do this b... もっと見る
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The honesty and professionalism I experienced at Blinds To Go was refreshing. Their products are top of the line and the patience exercised by the show room staff is legendary. I asked numerous ques... もっと見る
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I had an excellent experience at Blinds To Go. From the moment I walked in, the service was outstanding. The sales representative Eliana was extremely professional, attentive, and knowledgeable. She... もっと見る
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The "measurer" and the installer were both friendly and competent, as was the salesperson in the store on Route 4 West in Paramus. Shades look very good, but durability remains to be seen
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企業情報
当該企業による記述
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
連絡先
101 E STATE ROUTE 4, 07652, PARAMUS, NJ, 米国
- 2014419260
4.1
ほぼ満足
44件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Blinds To Go - PARAMUS RTE 4 からの回答
Thank you so much for your feedback! 😊
From start to finish
From start to finish, our experience was efficient and professional. We could not be happier.
2026年5月13日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Joe, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
Bad Customer Service Dept UPDATED
UPDATED- After lots of emails, messages, bad reviews and a filed BBB complaint, I was able to schedule an installation around my (non remote) work schedule.
I just don't like that I had to do this both for the measurement and for the install.
No customer wants to purchase a product and service then be told they can't be accommodated. Both Sean and Jamie were helpful and personable, but the customer service team was impossible to deal with so Im subtracting two stars for the inflexible service dept.
2026年5月17日
自発的なレビュー
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Mindy,
First off, we’re truly sorry to hear about your experience and the frustration this has caused.
This is not the level of clarity, flexibility, or service we aim to provide, especially around scheduling and communication. We understand how difficult it is to coordinate appointments while working full time, and we’re sorry for the inconvenience and back-and-forth you described. We take your feedback seriously, and someone from our team will be in contact with you shortly to review your file and work toward a proper resolution. Our goal is to make this right for you as quickly and smoothly as possible.
Thank you for bringing this to our attention, we appreciate the opportunity to address it.
Blinds To Go
I had an excellent experience at Blinds…
I had an excellent experience at Blinds To Go. From the moment I walked in, the service was outstanding. The sales representative Eliana was extremely professional, attentive, and knowledgeable. She took the time to understand exactly what I needed and guided me through the options with patience and expertise.
The quality of the products is impressive, and you can truly see the difference. I felt confident in my purchase thanks to her recommendations and attention to detail. Her dedication to providing great customer service made the entire process smooth and enjoyable.
2026年4月25日
自発的なレビュー
Blinds To Go - PARAMUS RTE 4 からの回答
Eliana is fabulous to work with - we are so glad that was clear with your experience! Thank you for taking the time to leave such a wonderful review about your experience with her and the Blinds To Go team!
The Blinds-To-Go Rep who came to my…
The Blinds-To-Go Rep who came to my home to measure and install the blinds I purchased from BTG was excellent. He was on time, courteous and fast too. Finished product looks great. People at the store were also courteous and helpful too. I'll be back!
2026年4月3日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Sharon,
Thank you so much for the great review! We’re really happy to hear that everything went smoothly from start to finish.
It’s great to know our home measure and install rep was on time, courteous, and efficient and even better to hear you’re loving the finished look. We’ll also be sure to pass along your kind words to our store team.
We truly appreciate your support and look forward to seeing you again soon!
Blinds To Go
Blinds To Go - PARAMUS RTE 4 からの回答
Thank you so much for taking the time to leave us such a wonderful review! At Blinds To Go, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Installer was very late both for…
Installer was very late both for measurement and for installation.
2026年3月2日
Blinds To Go - PARAMUS RTE 4 からの回答
We are so sorry to hear about this measurement and installation experience you had. Did you receive any notice from him that they would be late either time? We have reached out to the Installation Manager as well as the Store Manager to discuss this matter. Someone will be in touch soon - but please let us know if there is anything we can do to help make things better in the mean time.
The sales rep Larissa had enough patience to give us different options with our budget in mind.
Larissa was a great sales rep very professional and knowledgeable
2026年2月19日
Blinds To Go - PARAMUS RTE 4 からの回答
We appreciate you sharing your positive experience. We are happy to hear that our sales representative was professional and knowledgeable!
The entire is experience from meeting…
The entire is experience from meeting the sales girl, to the installer was absolutely fantastic. Everyone was very knowledgeable about their product.
2026年2月22日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Jeffrey, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience, and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.
Best company to get shades and blinds…
Best company to get shades and blinds for home, quality products and professional operation. Very nice customer service, attentive to customer needs.
2025年12月14日
Blinds To Go - PARAMUS RTE 4 からの回答
Hello Mr. Wing,
It means a lot to hear that you’re happy with the quality of our products and that our team was attentive and professional throughout your experience. Providing great service and solutions that fit our customers’ needs is always our top priority.
If there’s ever anything we can help with in the future, we’re just a call or click away. Thanks again for your trust and support!
When installer was installing blinds he encountered problems
When installer was installing blinds he could not complete job because parts were missing. After re-ordering the next set of sheer verticles they did not fit window corectly I am still waiting to hear from you regarding when this problem will be resolved. When I call the store they just tell me they are working on it and will call me back. To date no call from them. I have stopped payment on my credit card until my verticle sheer is installed.
2025年11月28日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Jane,
Thank you for sharing your experience, and I’m genuinely sorry this happened. You should never have to deal with an installation that doesn’t match your original specifications, and I completely understand why this left a bad taste in your mouth. That’s not the experience we want for any of our customers.
I’m glad the issue was ultimately resolved and the doors were flipped back to the correct side, but you’re right to expect a smoother process from the start. This was a newer installer, and we’ve shared your feedback with his manager so the necessary training and review can take place. We’re committed to making sure no customer has to go through this again.
Thank you again for bringing this to our attention. We truly appreciate your patience, and we’re grateful for the opportunity to learn and improve from this.
The guys who came were polite
The guys who came were polite
and did a great job installing
the window shades.
Thank you
2026年1月8日
Blinds To Go - PARAMUS RTE 4 からの回答
We're happy to hear that the installation of your window shades went well, and our team was polite. Thank you for your positive feedback!
Ongoing Horrible Experience
I still do not have three of my window blinds working as they should. One is completely non-functional and the other two do not go up or down level and straight as they should. Service technician said they were manufactured incorrectly and came out of the factory not done right and that he was unable to fix them but rather they need to be replaced... I am still waiting for management to advise me about when I will get new blinds. It's been almost 3 months and cost thousands of dollars... Would Not Recommend. Everything inside these blinds are cheap plastic pieces that are not repairable but rather cheap and subjectable to easy breakage. Their manufacturing quality has REALLY GONE DOWN HILL and their service and sales communications does not exist - You need to call them over and over again - nothing happens...
2025年11月30日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Leah, we are sorry to hear about your experience with us. We will reach out to the store manager and look into this matter further. We will make sure that the manager call you sometime tomorrow. We are here to help!
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Lois, We appreciate your positive feedback regarding the professionalism shown to you.
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Marianne, We are happy to hear that the blinds meet your expectations. Thank you for your positive feedback!
Still do not have everything I ordered.
2025年11月23日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Laura, We're so sorry to that your order is incomplete. Please share your order number and we'll look into this for you.
The "measurer" and the installer were…
The "measurer" and the installer were both friendly and competent, as was the salesperson in the store on Route 4 West in Paramus. Shades look very good, but durability remains to be seen
2025年11月20日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Randy, We're glad you enjoyed your experience with our team and shades. Thank you for your positive feedback; we appreciate you taking the time to share.
The honesty and professionalism I…
The honesty and professionalism I experienced at Blinds To Go was refreshing. Their products are top of the line and the patience exercised by the show room staff is legendary. I asked numerous questions and requested about eight different estimates. I did not receive a frown or any sign of impatience or annoyance from the staff that attended to me. I came away with the certainty that the employees are truly happy about what they do and above all, they are committed to providing the best service possible to their customers.
2025年11月1日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Anthony, We're happy to hear that you found our team honest and professional. It's great to know you felt our employees are committed to providing the best service. Thanks for your feedback.
Missed hook to control blind.
2020年12月29日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi there, can you please let us know some more information on your blinds? Do they need to be repaired? Please let us know how to help.
Mostly good, few issues.
There are problems with a few of the blinds not extending all of the way even after a month of break in.
The installer drilled holes for the drawstring in one of my attic windowframes before discovering the shade was too thick too allow it.
Please reach back out to me to resolve the issues.
Order Number: 87269
2020年12月27日
Blinds To Go - PARAMUS RTE 4 からの回答
Hi Shival, we are sorry to hear about these issues you have had. If you could please edit your review to include you order number, we will ensure someone from our team contacts you ASAP once our company reopens from the holidays on 1/2/21 to discuss and help rectify any issues at hand.
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