Blinds To Go - WILLOW GROVE レビュー 27

TrustScore 5段階評価の4.5

4.5

1936 OLD YORK ROAD, 19001 ABINGTON, PA, US


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Customer service is extremely important in every type of work environment. It has been a pleasure working with the sales manager, Ryan Cleary. He helped me on two separate occasions with my blinds... もっと見る

企業が回答しました

5つ星のうち2の評価

The experience at the store was somewhat satisfactory thought the fabric selections were very limited. The disappointment was with the measurements and fabrication of our curtains. We specifically... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole process was very fun and easy My consultant and installer (Kalisha & David) Were a pleasure to work with! Very kind, patient and knowledgeable Wonderful experience! Highly recommend!!

企業が回答しました

5つ星のうち5の評価

Met a great time. Ryan and Christel were very helpful and especially patients with my questions. Excellent products, and super installation thanks to Brahim and his colleague.

企業が回答しました


企業情報

  1. ウィンドウ トリートメント店
  2. カーテン ショップ
  3. カーテン販売店
  4. インテリア デザイン店
  5. インテリア デザイナー

当該企業による記述

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


連絡先

  • 1936 OLD YORK ROAD, 19001, ABINGTON, PA, 米国

  • 2156592700

4.5

優良

TrustScore 5段階評価の4.5

27件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful

Very helpful, and great instillation.

2026年6月9日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service very helpful and that you are pleased with the installation. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

5つ星のうち5の評価

The whole process was very fun and easy

The whole process was very fun and easy
My consultant and installer (Kalisha & David)
Were a pleasure to work with! Very kind, patient and knowledgeable
Wonderful experience!
Highly recommend!!

2026年5月6日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Hi Stephanie,

Wow, thank you so much! We’re really happy to hear the process was easy and enjoyable for you. Kalisha and David will be so pleased to know they made your experience such a positive one. We truly appreciate your recommendation!

Blinds To Go

5つ星のうち5の評価

Excellent Experience with Ryan Cleary

Customer service is extremely important in every type of work environment. It has been a pleasure working with the sales manager, Ryan Cleary. He helped me on two separate occasions with my blinds and took care of the issues professionally and efficiently.
In today’s world, it is very difficult to find people who are willing to work patiently with customers, take their time, and properly complete the process without rushing just to move on to the next person.
Ryan was very kind, professional, and respectful. He reminded me of myself when I was working and always went the extra mile to help my clients.
He truly deserves a 5-star rating, which is something I do not give easily.
Francois J. Interiors

2026年4月6日
自発的なレビュー
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Hello John,

Thank you so much for your thoughtful review. We’re very happy to hear about your positive experiences with Ryan. His professionalism, patience, and dedication to helping clients are qualities we truly value, and we’re glad it made such a difference for you. We really appreciate your trust and kind words.

Blinds To Go

5つ星のうち5の評価

Very good services and products.

Met a great time. Ryan and Christel were very helpful and especially patients with my questions. Excellent products, and super installation thanks to Brahim and his colleague.

2026年5月8日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Hi Catherine, we're delighted to hear about your experience! We are happy that our team has been able to provide exceptional service for you. We're always happy to assist, so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!

5つ星のうち5の評価

Amazing

Amazing from beginning to end. The communication is supreme throughout the progress, I couldn’t have asked for a better experience.

2026年4月28日
自発的なレビュー
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

This is wonderful to hear, Aaron! Thank you for the great review!!

5つ星のうち5の評価

The follow up emails

The follow up emails, text messages and prompt service.

2026年4月14日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Wonderful to hear this, Gail! Thank you for the great review!

5つ星のうち5の評価

The designer was helpful

The designer was helpful. The installer was good. However, we are missing a piece to one of the wands and are therefore unable to open or close that blind. I have tried calling and I have been unable to reach anyone to talk to about this.

2026年4月14日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our designer and installer helpful. However, I'm sorry to learn about the missing piece for one of the wands.

We sincerely apologize for the inconvenience and for any difficulty you've had in reaching us. Please know that we are committed to resolving this issue promptly. We will contact the store to let them know to reach out directly to assist you.

5つ星のうち5の評価

I LOVE MY NEW BLINDS

My experience was great due to the great customer service. The installation date was timely. The installer called to let me know the approximate time. The installer was courteous and friendly.

2026年4月7日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our customer service and timely installation met your expectations. Our team strives to provide courteous and friendly service, and it's wonderful to know that our installer made a great impression.

Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

5つ星のうち5の評価

Fast and easy

Fast and easy. Installer was great.

2026年3月24日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you so much for taking the time to share your experience with Blinds To Go! We're thrilled to hear that you found the process fast and easy, and that our installer made a great impression. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. If you have any more projects in the future or need assistance, please don't hesitate to reach out. We look forward to serving you again!

5つ星のうち5の評価

Professional experience

The experience was so professionally handled from the begining to the end. Staff was courteous and very knowledgeable.

2026年3月28日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you so much for your kind words, Glo! 😊 We truly appreciate your feedback!

5つ星のうち5の評価

From start to finish everything was…

From start to finish everything was wonderful the initial sale the measurements the installing, and of course the product

2026年3月21日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you so much for taking the time to share your experience with Blinds To Go. We are thrilled to hear that every aspect of your journey with us met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.



5つ星のうち5の評価

Efficient service

Efficient service.

Repaired at no charge one set of blinds purchased there many years ago!

2026年1月22日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you for your review, Fred!

5つ星のうち3の評価

Install took much longer than…

Install took much longer than advertised. One of three blinds was defective. Had to get it repaired. Was sent to wrong store and no one realized it until I called for status. It's still not re-installed. Salesman did not follow up or track my status, unless I called. Would not recommend to friends/family.

2026年1月14日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Hi Nancy,

Thank you for taking the time to speak with me today, and I truly appreciate you sharing your experience. I’m very sorry for the delays, the defective blind, and the mix-up with the store delivery. You’re absolutely right you shouldn’t have had to chase updates, and we should have been more proactive in following up.

As promised, I will follow up tomorrow with an accurate ETA for the re-installation. We also forwarded your feedback to the store so they can address the communication and process issues and prevent this from happening again.

Thank you again for your patience, and we appreciate the opportunity to make this right.

5つ星のうち2の評価

The experience at the store was… 3-4 because the lack of fabric selections

The experience at the store was somewhat satisfactory thought the fabric selections were very limited.

The disappointment was with the measurements and fabrication of our curtains. We specifically communicated and shown the old curtains and pictures how the new ones will be hung. We will need only (one double width panel for each small window.) But, the order came with two panels for each window. They don’t hang right. They don’t look right. Very disappointed!!!

2025年12月16日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Hello Bonna, thank you for sharing your experience with us. We’re really sorry to hear about the frustration around the fabric selection and, especially, the measurements and fabrication of your curtains. We understand how disappointing it is when something you carefully planned doesn’t hang or look the way it should.

We want to let you know that we are looping the store team into this so we can fully understand what was discussed and work together on a solution. Our goal is to make this right for you, and someone from our team will be reaching out very soon to discuss next steps.

We truly appreciate you bringing this to our attention and giving us the opportunity to improve your experience.

5つ星のうち5の評価

I had a great experience with Blinds To…

I had a great experience with Blinds To Go. The staff was helpful, the process was easy, and I’m very happy with the results.

2026年1月14日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

We're happy to hear that you had a great experience! It's wonderful to know our staff was helpful. Thank you for your feedback.

5つ星のうち5の評価

My blinds are beautiful

My blinds are beautiful! Sales and installation were easy to work with and helpful!

2026年1月8日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

Thank you so much! We are glad you had such a great experience!

5つ星のうち2の評価

Poor Communication from Leadership We had multiple miscommunications with…

We had multiple miscommunications with the manager. The project was completed satis-factually but took 6 weeks longer than promised. Co- workers eventually got the process moving but communication from the manager was nearly non existent

2025年12月2日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

We greatly appreciate your feedback and apologize for the miscommunications and delays you experienced. We're addressing the communication issues to improve our management and effectiveness as well.

5つ星のうち5の評価

Good blinds!

The sales representative was very knowledgeable and helpful. The aluminum blinds were top notch. And they were made quickly!

2025年12月17日
Blinds To Go - WILLOW GROVE ロゴ

Blinds To Go - WILLOW GROVE からの回答

This is great to hear! Thank you for the great review!

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