Great work done to unblock our drains which had not flowed properly for several years while various plumbers failed to do the obvious. Your man Zac from Eastbourne was polite, efficient and resourcefu... もっと見る
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Lee Stuart you are THE MAN!!! Stupendous work saved a number of flats from sewage water entering their homes today and helped unclog a pipe in a flat that was so bad it could erode hazmat suits. I... もっと見る
Having a water leak for 114 days is not great, although Blockbusters were only informed on the 5th May. After repairing a break in the supply pipe, there was an additional invisible leak in the garde... もっと見る
企業が回答しました
Max who came out this evening was friendly, informative, sorted the blockage efficiently and also recommended some further actions to prevent reoccurrence. I would have given 5 stars if communicat... もっと見る
企業が回答しました
企業情報
当該企業による記述
With over 30 years of experience in the drainage and plumbing industry, we are proud to be a part of the London Drainage Facilities group of companies since May 2025. As part of this well-established and trusted group, we continue to deliver the same exceptional services, now supported by even greater resources and expertise. We specialize in providing efficient, cost-effective, and reliable solutions for both residential and commercial clients across the South East of England. Our highly skilled engineers are committed to resolving all types of drainage and plumbing issues, from emergency call-outs to routine maintenance and complex installations. Whether you're dealing with a blocked drain, a plumbing leak, or need a new system installed, BlockBusters is here to offer fast, professional solutions that minimize disruption. Since joining the London Drainage Facilities group, we are able to enhance our service offerings, drawing on additional resources, cutting-edge technology, and an even wider network of specialists to ensure your needs are met with the utmost care and professionalism. With our combined experience and commitment to first-time fixes, we remain dedicated to delivering the highest standards of customer service and satisfaction. From emergency repairs to long-term maintenance, BlockBusters Drainage & Plumbing Services, as part of the London Drainage Facilities family, is your go-to provider for all things drainage and plumbing.
連絡先
The Old Barn, Ranscombe Lane, BN8 6AA, Lewes, 英国
- blockbusters.co.uk
4.4
優良
23件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Polite, efficient and resourceful
Great work done to unblock our drains which had not flowed properly for several years while various plumbers failed to do the obvious. Your man Zac from Eastbourne was polite, efficient and resourceful. We will certainly recommend him to others
2026年4月9日
自発的なレビュー
Lee Stuart you are THE MAN!!
Lee Stuart you are THE MAN!!!
Stupendous work saved a number of flats from sewage water entering their homes today and helped unclog a pipe in a flat that was so bad it could erode hazmat suits. I know who to call if i ever get into another situation like this. Lee enjoy your easter you absolute legend!
2026年4月3日
自発的なレビュー
They know what they're doing
Our drain was unblocked within 45 minutes. Zac knew exactly what he was doing. Thanks.
2026年3月19日
自発的なレビュー
Lee Berry completed a lot of work for…
Lee Berry completed a lot of work for us he was always polite and kept us fully informed throughout would definitely recommend
2026年3月20日
自発的なレビュー
Great service from Joshua Sharkey 🌟
2026年3月19日
自発的なレビュー
Fraudsters
I paid for a full drain cctv survey report. I never received it. No contact from the company, no refund. Very rude.
I waited for a very long time.
They took my money and didn't perform the service.
Avoid at all cost!
2025年7月25日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you for taking the time to leave your feedback.
We have tried to locate your details on our system but, unfortunately, we’re unable to find a record that matches the information provided.
That said, we’re very keen to understand your experience fully and assist where we can.
Please contact our team at your earliest convenience on
0800 136 658 or email us at info@blockbusters.co.uk, and we will gladly look into this further and work toward a resolution.
We look forward to hearing from you.
Kind regards,
The BlockBusters Team
Highly recommend
After a failed washing machine installation due to a suspected blockage, I called blockbusters and Sam came out same day despite it being an incredibly busy time. He did an excellent and thorough job, identifying the problem and talking me through the process as he resolved it. Would highly recommend!
2025年12月13日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for your great review. We’re really pleased to hear that Sam was able to attend on the same day, especially during a very busy period, and resolve the issue thoroughly. His clear communication and methodical approach are exactly what we pride ourselves on at BlockBusters.
We’ll be sure to pass your kind feedback on to Sam — he’ll really appreciate it. Thank you again for the recommendation.
Blocked drain
Max came to our property as we had a drain that was blocked up .
Wow what an amazing guy , he knew his job and how to deal with the problem very quickly.
Very professional would highly recommend him .
He's very polite , well mannered and lovely to talk too.
Many thanks again .
2025年11月28日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that Max provided such a professional and efficient service while resolving your blocked drain.
His polite manner, clear communication, and friendly approach are exactly what we pride ourselves on at BlockBusters.
We’ll be sure to share your kind words with him — he’ll be thrilled to know the difference he made.
Thank you again for the recommendation and for choosing BlockBusters.
Great friendly and informative engineer
Max who came out this evening was friendly, informative, sorted the blockage efficiently and also recommended some further actions to prevent reoccurrence.
I would have given 5 stars if communication re visit had been better. No indication of an estimated time given, just that it would be today. I did ring and enquire but call agents could only tell me where I was on the job queue and not an indication of time which when you don’t have a working toilet was not ideal.
2025年11月27日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you for taking the time to leave your 4-star review.
We’re really pleased to hear that Max provided friendly, informative service, resolved the blockage efficiently, and offered clear advice to help prevent it from happening again.
He’ll really appreciate your kind words.
We also appreciate your honest feedback regarding communication.
We completely understand how important accurate time updates are — especially when you’re without a working toilet.
Your comments have been shared with our Customer Experience team so we can continue improving the way we communicate estimated arrival times and queue positioning.
Thank you again for your feedback, and we’re glad we were able to get everything sorted for you.
If you need anything further, we’re always here to help.
Trouble with your pan? Zak’s your man.
From the very first point of contact to Zak arriving quickly to sort out our problems we found Blockbusters a great company to deal with with.
There is no money in the world that could make me deal with other folks poo, but Zak took it all in his stride and resolved the problem quickly and efficiently.
2025年11月1日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you for your brilliant 5-star review! We’re so pleased to hear that your experience — from first contact through to Zak’s visit — was such a positive one. Zak will be thrilled to know his quick response, professionalism, and great attitude made such a difference. He’s certainly not afraid to roll up his sleeves and get the job done right!
We really appreciate your kind words and recommendation — thank you for choosing BlockBusters.
Aaron your Engineer did an excellent…
Aaron your Engineer did an excellent job of clearing my blocked toilet.
His patience and expertise was phenomenal.
He had a very tough job of clearing the blockage, but he did so with the patience of a saint.
A huge thank you for sending out someone like him to help me. An excellent man he is also, very polite and reassuring.
Thanks a million! And my heartfelt gratitude to Aaron for his hard work.
My apologies for the wipes that caused the blockage. I bought them from Aldi store, it's misleading because it says ' Flushable ' on the packet. Now I know it's obviously not . I do apologise once again for the inconvenience which I have caused.
Thank you, thank you so much.
Mrs Nalini Sharma
26 Maine Close Dover
Ct16 2az
2025年10月29日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for your wonderful 5-star review and kind words about Aaron. We’re delighted to hear how impressed you were with his professionalism, patience, and determination in resolving such a challenging blockage. He’ll be so pleased to know his efforts made such a positive difference and left you reassured throughout.
Your honesty and appreciation mean a great deal to us — we’ll be sure to share your message with Aaron and the wider team. Thank you again for taking the time to share your experience and for choosing BlockBusters
Sam at Blockbusters
Sam at Blockbusters came out to fix an emergency drain issue. He was brilliant. Job done and also a thoroughly nice guy. We will definitely use Sam and Blockbusters for any future help we need.
2025年10月23日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for your kind words and 5-star review!
We're delighted to hear that Sam provided brilliant service and got your emergency drain issue sorted quickly.
We’ll be sure to pass your feedback on to him — he’ll be thrilled to know he made such a great impression. We really appreciate your trust and look forward to helping again whenever you need us.
Zak was quick to diagnose and rectify…
Zak was quick to diagnose and rectify the problem of a blockage in our drain. Super professional, polite and friendly!
2025年10月9日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you for taking the time to share your feedback. We’re so pleased to hear that Zak provided such a positive experience — diagnosing and resolving the issue quickly while maintaining our high standards of professionalism and friendliness.
At BlockBusters, we pride ourselves on delivering fast, reliable service with a smile, and it’s great to know Zak upheld that commitment. We’ll be sure to pass on your kind words to him.
Thanks again for choosing BlockBusters!
— The BlockBusters Team
Excellent service for a blocked drain…
Excellent service for a blocked drain full of wipes!!!
Eli was extremely friendly, professional and accommodating to explaining things to my very interested son.
If only all people were this customer focused and obligating in their jobs.
Many thanks for putting right such a horrible situation and with such enthusiasm. I can recommend this company by my personal experience.
2025年3月18日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for your fantastic feedback! We’re delighted to hear that Eli not only resolved the blocked drain efficiently but also took the time to explain things in such a friendly and accommodating way. It’s wonderful to know that his customer-focused approach helped turn a difficult situation into a positive experience for you (and your son!).
We’ll make sure your kind words are passed on to Eli – he’ll be thrilled. We truly appreciate your recommendation and look forward to being there should you ever need us again.
Professional and polite,Zak attended…
Professional and polite,Zak attended our property to fix a blocked soakaway in eastbourne. Good advice and reassurance given. Would recommend block busters.
2025年9月9日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you for your kind review! We’re so pleased to hear that Zak provided a professional and polite service while resolving the blocked soakaway at your property. It’s great to know his advice and reassurance made a difference to your experience.
We’ll be sure to pass your feedback on to Zak – he’ll really appreciate it. Thank you again for recommending BlockBusters!
Super cheerful, friendly, helpful gentleman
Super cheerful gentleman, fixed the plumbing issue within 20mins.
2025年8月22日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you for your lovely feedback! We’re delighted to hear our engineer brought a cheerful approach and had your plumbing issue fixed so quickly. We really appreciate you taking the time to share your experience and look forward to helping again in the future.
They get the job done
Having a water leak for 114 days is not great, although Blockbusters were only informed on the 5th May. After repairing a break in the supply pipe, there was an additional invisible leak in the garden under four inches of concrete, which after full investigation, was repaired fully by the 6th August. Staff are very polite, and very tidy..
2025年8月6日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you for taking the time to share your experience. We completely understand how stressful and disruptive a long-standing leak can be, and we’re pleased that once BlockBusters were made aware, our team were able to fully investigate and resolve the issue for you.
It’s great to hear our engineers’ politeness and tidiness stood out during the works – we’ll be sure to pass your feedback on to the team. We really appreciate your patience throughout the process and are glad we could bring the matter to a full resolution.
Professionalism
Zak, Aaron, Mikey and today Jamie showed absolute professionalism, empathy, articulation and clean work during their work at our home. Highly valuable staff with incredible demeanor always looking to go the extra mile just to make a customer feel cared for.
2025年7月21日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that Zak, Aaron, Mikey, and Jamie delivered such a high standard of professionalism, empathy, and cleanliness during their work at your home.
We take great pride in our team’s commitment to going the extra mile and ensuring our customers feel valued and cared for.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Best regards,
The Blockbusters Drainage and Plumbing Team
Great service
Great service, Jamie was polite, listened to what was required, got on with it and finished within the hour - great
2025年7月18日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for your kind review!
We’re really pleased to hear you received great service from Jamie. It’s fantastic to know he was polite, attentive, and efficient—just what we aim for at Blockbusters. We’ll be sure to pass your feedback on to him.
If there’s anything else we can help with in the future, don’t hesitate to get in touch.
Best regards,
The Blockbusters Drainage and Plumbing Team
Satisfied and pleased customer. .
Zak arrived as scheduled .
Managed to clear and take away four bags of silt, pine needles , leaves & tree debris from the blocked drain by my car park space .
Which floods badly after heavy rain .
The trees shed all year round and the tarmac is sloping , due to neglect , by a management company
My car often ends up in a “lake “after heavy rain .
Without wellies I get soaked feet .
Price as per the quote for an hour .
Very pleased with the service. .
Highly recommend Zak and Sophie .
Great customer service .
In constant contact with the team .
Thank you Zak .
2025年7月6日
自発的なレビュー
BlockBusters Drainage and Plumbing Services からの回答
Thank you so much for taking the time to leave such a detailed and thoughtful review!
We’re really pleased to hear Zak was able to resolve the drainage issue so effectively—and in such challenging conditions. Clearing that level of debris is no small task, and it’s great to know the service lived up to expectations. We completely understand how frustrating it must be to deal with flooding near your car park space, and we’re glad we could help make a difference.
We’ll be sure to pass your kind words on to both Zak and Sophie. They’ll be thrilled to know they made such a positive impression.
Thank you again for recommending Blockbusters. We're always here when you need us.
Best regards,
The Blockbusters Drainage and Plumbing Team
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