GiveBlood NHS  レビュー 88

Was a regular blood donor for more than 25 years but was recently told I could no longer donate because of a previous health scare. Was dropped by GiveBlood NHS like a hot potato, no thank you, not even an email saying sorry you can no longer donate, absolutely nothing. If I should ever be able to donate again, I'll rather go somewhere where they appreciate and pay me.

BloodUK do not give the correct information regarding the replenishment of iron stores following a donation. Iron rich diet merely maintain iron levels and do not elevate them to pre-donation levels. And who pays for the beef? By donating blood many times my health deteriorated. I paid £770 for an iron infusion to restore my iron levels following numerous GP blood tests and numerous iron tablets, which did not restore the iron levels to normal. The GP did not sanction an iron infusion to correct my iron deficiency as I was not anaemic so I had to pay for it. The Dutch health service sanction an iron test after five donations.

NHS Blood is a vital service in the UK. Unfortunately, it's quite clear that the Blood and Transplant service is disconnected with the real world, overworked and unrealistic.

As a previous regular donor after a hiatus following the previous discriminatory practices towards active LGBTQIA+ individuals (based on archaic biased research); I'm appalled that the service mainly operates during daytime slots when the majority of people WORK for a living. Then there's a 3 month wait for an appointment; utterly unrealistic.

Donations would be increased by: operating appointments eg noon until 10pm 7 days a week. Roadshows to engage younger donors. More locations. Catch up; we're not living in the 70s any longer.

Gave blood in Brighton at the new centre. Excellent experience, in and out efficiently, super friendly staff also!

They cancelled my appointment at very short notice so I booked another one. When I got to Thames Ditton they told me there was an hour wait. They are always wining about not enough blood then this. I declined to wait.

Gave blood today at Church of Jesus Christ in Thirlestane Road Cheltenham.
It was a very efficient experience where I was seen at my appointment time, after I had checked in with the Receptionist. I had my pre-donation check and was taken through to the donor zone by Sharon who was very friendly and answered all of my queries. The process was painless and timely. I was then processed by Rachel who was again very friendly and efficient. The facility was very welcoming and comfortable with the new reclining beds.

I gave my pint at the Alma Lodge Hotel, Stockport, on Sunday, 21st September. The whole experience was great, smashing staff, painless delivery and lovely biscuits and juice at the end. Thank you.

Gave blood in Leicester at the holiday inn wigston. Chris was brilliant . We had a couple of jokes and was a very pleasant experience. Had plenty of drinks and biscuits available. The whole team did an excellent job.

I went into Manchester to give blood today and was so well looked after i needed to share. Francine looked after me, answering my daft questions and having a laugh. I have donated over 80 times and loved my visit. See you again soon

Donated over 37 timed and last time I was told the biscuits for everyone to share then was refused water and told to leave,passed out in toilet they refused to attened and called police.made a complaint then found that they have blocked me from donations for life

I donated blood at the centre in Brixton yesterday, and it was a completely positive experience. It was very easy to book on line. The centre is new, clean and spacious. The staff were efficient and friendly. I was seen at my appointment time and ready to leave 40 minutes later. Particular thanks to the lovely Marsha who looked after me.
My only complaint is they don't serve tea afterwards!

Awful experience at Westfield Donor Centre - Various addresses given (1st Floor, Under level,..) when the centre is on the 2nd floor. Was not given proper instructions on the meal delay before blood donation and was asked to come back later later after a meal.
Countless questions repeated and re-detailed via the form and various staff before being said that I could not give blood before obtaining info from my GP...and asked to follow-up on the request... Forgetting that blood donation is totally voluntary act without any incentive. Promptly dismissed without courtesy ("Take a biscuit and you can leave") when it was clear I could not donate that day.
Such a shame as I universal donor from Africa.
Have been put off for good. Will not attempt again..

Have given blood locally twice recently. A right faff trying to get an appointment within walking distance. Booked a further appointment immediately after my last donation (nearly 4 months in advance, and to work round overseas travel) only to have it cancelled at relatively short notice with no explanation. Now I'm getting pinged on a regular basis because blood stocks are low. Cause and effect.

Have tried to give blood before. First time I made an appointment at a mobile service. Got there on time and was told that someone had just turned up and it would be about an hour wait????? This time I went to a larger event in a big hall. Nightmare traffic journey and was 20 minutes late. Was told, very rudely that I probably couldn’t be seen as I was late. Was then told I could be seen. Spent 45 minutes speaking to a Blood carer, going over the same questions again and again,!who told me that because I had broken bones and had an operation 10 years ago, I would have to be referred to a nurse, to basically answer all the same questions again. There was already 1 very bored looking lady in front of the queue, to see the nurse. I thought it would take about an hour???? Not all day. I left. I will never bother again. I was trying to help but left thinking, what a waste of time and effort

Absolutely awful service. Rearranged my appointment after the 1st appointment was cancelled earlier this week without my knowledge to turn up at the venue to be told due to staffing issues my appointment had been cancelled again due to staff shortage.
Giving up time with my family over Easter weekend to give blood (would of been my 47th donation ) to have the appointment cancel on the day is shocking. And a great way to put people off donating- after saying they are short of blood constantly.

Drove 10 miles to give blood, and what I waste of the nurses and my time. Plus after spending 1 hour 30 min with a giveblood advisor, we ran though countless questions and she advised I would be okay to attend. The call centre staff need to either proper training or outsource to a company who can forfil the pain points.

Does cold calling really work with this service? If I ever want to donate I book myself in. Just got off the call with a very rude person telling me nothing is stopping me from donating, and asking for personal information that I didn’t want to share. I asked him if it was essential to stop calling me, and he said no, but continued to press for it. Seriously.

What can I say Christ Church Gravesend fantastic. Was my son's 1st time giving blood and Shelly was so great with him. Answed all questions cant praise her enough. Thank you Shelly he has already book his next time

Donated blood at the new Brixton donor centre, SW9. Was asked not what I had to eat but what I had, in an abrupt manner. Unfortunately the new centre lacked the personal touch that myself as a long time donor has experienced in the past. I’m afraid I will continue donating blood at my usual community and church centres. I think that the centre has to be aware of new donors having not such as positive experience.

I regularly donate blood at Worksop The Crossing Church Centre, and I am continually impressed by the dedication and kindness of the entire team. Their hard work and selflessness are truly inspiring, and they are making such a meaningful impact in the community. I want to thank each and every one of them for their efforts in saving lives and creating a positive atmosphere. Your work is invaluable—please keep up the amazing job!