The delivery company is one I have used before and always had problems with them. My parcel was delivered to the wrong address and scanned as delivered, however, the recipient flagged down driver and... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I use BlueM products since having implants and they are excellent. Delivery is very speedy.
Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I... もっと見る
The order came very quickly, unfortunately I was out and was a bit difficult to arrange to have the order sent to a parcel shop to pick up. Other great, love the Blue M tooth.
企業が回答しました
企業情報
当該企業による記述
blue®m is an innovative oral care company committed to transforming the way we approach oral health, bridging the gap between dentistry and overall well-being. Founded in the Netherlands by a team of forward-thinking dentists, oral surgeons, and implantologists, blue®m is rooted in a passion for preventive care and driven by scientific excellence. The company was established with a clear mission: to create advanced, effective, and biocompatible oral care solutions that support natural healing processes and promote long-term oral health. At the core of blue®m’s product range is the power of active oxygen, a unique ingredient that stimulates wound healing and combats harmful bacteria without disturbing the balance of the oral microbiome. This sets blue®m apart from traditional oral care products, which often contain aggressive chemicals that can do more harm than good. From mouthwash and toothpaste to oral gel and foam, every blue®m product is carefully formulated to be gentle, safe, and especially beneficial for patients with dental implants, braces, or sensitive gums. Used and recommended by dental professionals worldwide, blue®m products are trusted in both clinical and at-home settings. The brand’s dedication to quality, sustainability, and innovation continues to set new standards in oral care. With a global presence and a loyal professional community, blue®m is not just a brand, but a movement towards a healthier mouth and a healthier body.
連絡先
5 Marrtree Business Park, Ryefield Way, BD200EF, Silsden, 英国
- 01535656312
- Sales@Bluemshop.co.uk
- bluemshop.co.uk
4.4
優良
57件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent products.
I use BlueM products since having implants and they are excellent. Delivery is very speedy.
2026年6月1日
Excellent service as usual
Excellent service as usual, items delivered next day. Great products and great service
2026年6月1日
Quick delivery
2026年5月31日
The order came very quickly
The order came very quickly, unfortunately I was out and was a bit difficult to arrange to have the order sent to a parcel shop to pick up.
Other great, love the Blue M tooth.
2026年4月29日
bluemshop.co.uk からの回答
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’re loving the BlueM toothpaste.
We’re sorry to hear there was some difficulty rearranging the delivery while you were away. We appreciate the feedback and will continue working with our delivery partners to make the process as smooth and convenient as possible.
Thank you again for your support - we look forward to serving you again soon!
bluemshop.co.uk からの回答
Thank you for your kind review Beverley. We’re delighted to hear you had a positive experience with our service and products. We truly appreciate your support and look forward to helping you again in the future.
Poor delivery company used.
The delivery company is one I have used before and always had problems with them. My parcel was delivered to the wrong address and scanned as delivered, however, the recipient flagged down driver and gave my parcel back as it was not for them. I don't know where my parcel is now.
2026年4月28日
bluemshop.co.uk からの回答
Thank you for taking the time to share your feedback. We’re very sorry to hear about the delivery issues you experienced and understand how frustrating this situation must be.
We sincerely apologise for the inconvenience caused by the courier service. While we’re pleased the parcel was initially recovered after being delivered to the wrong address, we appreciate your concern regarding its current whereabouts. Please contact our customer service team directly so we can investigate this with the courier and work towards resolving the issue as quickly as possible.
We value your feedback and appreciate your patience while we look into this matter.
bluemshop.co.uk からの回答
We really appreciate your review and are delighted you had a positive experience.
Easy to use website and good delivery
2026年4月28日
bluemshop.co.uk からの回答
Thank you for choosing us, we’re pleased you were happy with your order.
bluemshop.co.uk からの回答
Thanks for your kind review. We look forward to serving you again soon!
bluemshop.co.uk からの回答
Thank you for your review. We’re delighted to hear you were happy with our service and quick delivery. We appreciate your support.
Excellent service
Excellent service, quick delivery time and a great product, a very happy customer 😁
2026年3月28日
bluemshop.co.uk からの回答
Thanks for your lovely feedback. 😊 We’re so pleased everything arrived quickly and that you’re enjoying the product. A happy customer is exactly what we aim for!
bluemshop.co.uk からの回答
Thank you for your review. We’re delighted to hear your order arrived quickly and that you were able to take advantage of our bulk delivery offer. We appreciate your support.
bluemshop.co.uk からの回答
Thank you so much for your feedback. We’re so pleased to hear you’re enjoying the blue®m products and that everything arrived quickly. We truly appreciate your support.
My first trial on the Web was…
My first trial on the Web was unsuccessful, and the second trial was successful. However, the unsuccessful purchase was also charged. Of course, I
had a refund, but it was not a nice experience.
2026年3月30日
bluemshop.co.uk からの回答
Thank you for your feedback, and we’re sorry to hear about your experience. While we’re glad the issue was resolved and a refund was processed, we understand this would have been frustrating. We appreciate you bringing it to our attention and will continue working to improve our checkout experience.
bluemshop.co.uk からの回答
Thank you for your kind review. We’re delighted to hear you’re happy with our service, delivery, and products. We really appreciate your support.
My hygeinist recomended me the…
My hygeinist recomended me the toothpaste, I have noticed a vast improvement in my gum health since using it.
2026年2月27日
bluemshop.co.uk からの回答
Thank you for your wonderful review. We’re delighted to hear that your hygienist recommended the toothpaste and that you’ve noticed such a significant improvement in your gum health since using it.
It’s always fantastic to hear positive feedback like this, and we’re so pleased the product is making a real difference for you. Thank you again for your support and for taking the time to share your experience!
I found the product smelt and looked…
I found the product smelt and looked like cheap detergent. It was also very astringent.
2026年2月28日
bluemshop.co.uk からの回答
Thank you for your feedback. We’re sorry the product wasn’t to your liking. Our formulations are designed to deliver clinical benefits, which can sometimes result in a different taste or sensation compared to standard products. We appreciate your comments and will share them with our team.
Postage so expensive and huge packaging…
Postage so expensive and huge packaging for such a small item
2026年2月28日
bluemshop.co.uk からの回答
Thank you for your feedback. We’re sorry the delivery and packaging didn’t feel proportionate to your order. We understand how this can be frustrating and will take your comments on board as we review our packaging and shipping processes.
Items i ordered was fine
Items i ordered was fine, just the delivery leaves alot to be desired, apc say there delivery this day and don't show up, zero way to track your parcel and never an estimated delivery slot like all other delivery companies
2026年2月28日
bluemshop.co.uk からの回答
Thank you for your review. We’re glad the items met your expectations, but we’re sorry the delivery experience wasn’t up to standard. We completely understand how important clear tracking and reliable delivery times are. Your feedback is very helpful, and we will raise this with our delivery partner.
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