Bought a set of impact adapters and bolt removal sockets. One of the adapters snapped and got a new one two days later without any hassle. Have since bought pry bars and a few other bits here and ther... ãã£ãšèŠã
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Bought a set of impact adapters and bolt removal sockets. One of the adapters snapped and got a new one two days later without any hassle. Have since bought pry bars and a few other bits here and ther... ãã£ãšèŠã
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Bought a top quality screwdriver set and slightly surprisingly when one of the drivers burred at the end. However, a couple of emails swapped at 4pm on a Friday resulted in a brand new replacement be... ãã£ãšèŠã
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Had an issue with tool, one email and I received a new replacement the following day, great service!!
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I lost a 10mm socket from a set I bought quite some time ago and after sending a photo as proof of my purchase, Kelly arranged an immediate, no quibble replacement completely free of charge. Excellent... ãã£ãšèŠã
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Orme Business Centre, OL4 3NS, Oldham, è±åœ
Had an issue with tool, one email and I received a new replacement the following day, great service!!

Blue Spot Tools ããã®åç
Bought a set of impact adapters and bolt removal sockets. One of the adapters snapped and got a new one two days later without any hassle. Have since bought pry bars and a few other bits here and there. Amazing quality for the price and even better customer service.

Blue Spot Tools ããã®åç
Bought a magnetic nut driver,

Blue Spot Tools ããã®åç
Exceptional customer service, ratchet handle failed within first 12 months of purchase, even though I bought the socket set directly from Amazon UK Blue Spot Tools replaced it free of charge under their lifetime guarantee, Kelly in Blue Spot customer service was excellent and resolved the issue promptly, efficiently and professionally, I would not hesitate to recommend them to family, friends & colleagues they were really first class.

Blue Spot Tools ããã®åç
Excellent service from Blue Spot Tools. Even though I didn't purchase my rivet gun from themselves they have replaced one for me under their lifetime warranty which is greatly appreciated.

Blue Spot Tools ããã®åç
Had a problem with a paint preparation disc, emailed customer service, who very quickly replaced not just the single disc but the entire package. Excellent service once again from Blue Spot Tools. Thanks.

Blue Spot Tools ããã®åç
A ratchet I bought wasn't to the specification as labelled. Communication from the company was excellent and a replacement of the type required was promptly received. Excellent service.

Blue Spot Tools ããã®åç
I bought an outside wall key safe for an elderly neighbour to allow her carers access. It was faulty, and I could not get the reset lever to work. So I contacted Blue Spot, explained the situation, and a new one arrived two days later free of charge.
How good is that!
Many thanks
Keith

Blue Spot Tools ããã®åç
Great product...and first class communication.....definitely recommend Bluespot.

Blue Spot Tools ããã®åç
A helpful and friendly response and a satisfactory result thank you

Blue Spot Tools ããã®åç

Blue Spot Tools ããã®åç
I lost a 10mm socket from a set I bought quite some time ago and after sending a photo as proof of my purchase, Kelly arranged an immediate, no quibble replacement completely free of charge. Excellent customer service which is rare these days. I am a very happy customer.

Blue Spot Tools ããã®åç
2 year old and very lightly used (poss less than 10 times )
The 8mm and 10mm ratchet spannera gave up this weekend, they are now intermittent ratchets or no ratchet at all.
As I said , theyâve only had very light use , I never over torque a ratchet, I have 4 torque wrenches for precision assembly yet sadly these Blue spot seemingly are not worthy of their proper use.

Blue Spot Tools ããã®åç
The T30 Torx bit was unable to undo the disc brake retaining screw; even with very careful application of torque, the bit twisted and deformed. The screw was subsequently released quite easily by a WERA bit, which showed no sign of distress and is good for future use. The 'Lifetime Guarantee' that Bluespot offer only extends to a replacement item, but what is the use of another tool that's not up to the job?

Blue Spot Tools ããã®åç
Excellent service from Kelly at Blue Spot tools as usual.
Many thanks Kelly,
Kind regards,
Ian.

Blue Spot Tools ããã®åç
Brilliant customer service (thanks Kelly). Had a problem with tape measure, kindly replaced at no charge even though not registered for lifetime guarantee.

Blue Spot Tools ããã®åç
Had a faulty ratchet strap contacted customer services fantastic response and sorted with no isues fantastic customer service

Blue Spot Tools ããã®åç
I would like to say excellent service what you have done for me had a issue with one of the items Iâm at to do a warranty claim. It was straightforward and very quick sorting out the item and posted it to me. Many thanks to the team.

Blue Spot Tools ããã®åç
There was a problem with one of the spanners in a set i'd just bought.
The amazing Kelly was on the case straight away.
I recieved a replacement 3 days later!
I can't rate her highly enough. Well done Kelly, & thank you very much!!

Blue Spot Tools ããã®åç
As a mechanic I have been buying tools from Snapon for years, When I needed some long torx bits I came across Bluslespot tools, their prices were very good compared to Snapon and offering a lifetime guarantee I thought I'd give them a chance. The quality of the tools are great. Unfortunately I have snapped one of the torx bits (they get quite a lot of daily use) I was skeptical about the guarantee but a couple of emails and I had a brand new socket in the post within a couple of days. Kelly has been really helpful, so much so I have now purchased more Bluespot kit. Can't fault the tools or customer service.

Blue Spot Tools ããã®åç
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