BM Steel ロゎ
りェブサむトにアクセス

BM Steel レビュヌ 

1,114
•
TrustScore 5段階評䟡の4.5

4.5

鋌鉄流通業者
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... もっず芋る

5぀星のうち5の評䟡

As a non business user of materials many suppliers are not set up to deal with you but BM have a website that allows me to order steel at a time that suits me and in smaller quantities. They are accom... もっず芋る

5぀星のうち4の評䟡

A good price for the steel beams and they were carefully delivered, although £300 including vat seems a bit steep for the option of the steel being removed from the lorry using a hiab

5぀星のうち5の評䟡

Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... もっず芋る

䌁業情報

  1. 鋌鉄流通業者
  2. 金属工業提䟛業者
  3. 金属提䟛業者

圓該䌁業による蚘述

We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

1114件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 81に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(1,114)

過去12か月のレビュヌ数: 104件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Missed the delivery date

Missed the delivery date that they gave, just saying order was missed. Booked order in for the following week. Phoned back the day before delivery to ask for a more accurate time of delivery and just told phone back at 8 in the morning even though the order could be there before 8.

2026幎5月16日
BM Steel ロゎ

BM Steel からの回答

We’re very sorry to hear about your experience and the inconvenience caused.

We completely understand how frustrating it must have been to miss the original delivery date and then not receive clear timing information for the rearranged delivery.

A member of our customer service team should have already been in contact to provide a swift resolution, but if this hasn’t happened yet, please rest assured we will follow this up as a priority.

Thank you for bringing this to our attention, and we sincerely apologise again for the disruption caused.

5぀星のうち5の評䟡

Excellent service

Ordered multiple cut lengths for a DIY project.

Scott T in Bridge of Don store was exceptionally helpful, with order updates, good communication and flexible collection times. Couldn’t ask for more.

2026幎4月30日
5぀星のうち3の評䟡

Initially went well enough did the


Initially went well enough did the order online , but then they rely on agents in different parts of the country to do the order, from an order placed till delivery best part of 3 weeks , when I contacted the agent about the missing order, I was promised a call back , had to call next day again , did get the order reasonable quickly after that, I suspect that cost of haulage may have had something to do with it but lack or no communication is not excusable, especially if when I needed steel for another project, used a local major steel stockholdert, ordered it speaking to a human, paid for it upfront delivered in 48 hrs at a reasonable cost , This company offered free delivery but put the job back 2 weeks, learnt my lesson will doing business local from now on

2026幎3月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Our order was forgotten...

We stipulated a date for delivery. The steel sheet arrived a week early, then failed to be returned on the day we needed it. A phone call to discuss delivery, we agreed on a new date, the following day. Chasing this the following day and we were told the dispatch team forgot to load it onto the truck. At this point we requested a refund. Very unhappy with service.

2026幎3月28日
BM Steel ロゎ

BM Steel からの回答

We are sorry to hear about your experience and appreciate you taking the time to leave a review. This is not the level of service we aim to provide. We are currently looking into the issues raised so we can understand what went wrong and ensure this does not happen again in the future.

5぀星のうち1の評䟡

Peterborough branch bad experience

Peterborough branch . An order was placed for steel channell ;box section was delivered staff refused to exchange as they state they confirmed but it was their error we have traded with them on a cash basis for twenty + years. WE will not trade with this company ever again

2026幎3月27日
自発的なレビュヌ
BM Steel ロゎ

BM Steel からの回答

Thank you for your review. We feel it’s important to provide an accurate account of what occurred.

The item in question was quoted, confirmed, and delivered exactly as agreed. The issue arose when it became clear that a different product was actually required. When our team attempted to resolve the matter over the phone, our staff member was met with verbal abuse.

We want to be absolutely clear:
We will always support our customers, but we will not tolerate abusive behaviour towards our staff under any circumstances. Our team is here to help, and their safety and dignity are non-negotiable.

We regret that this situation escalated in the way it did, particularly after such a long trading relationship. However, we stand firmly behind our staff and the professionalism with which they handled this interaction.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報