BM Steel ロゎ
りェブサむトにアクセス

BM Steel レビュヌ 

1,114
•
TrustScore 5段階評䟡の4.5

4.5

鋌鉄流通業者
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... もっず芋る

5぀星のうち5の評䟡

As a non business user of materials many suppliers are not set up to deal with you but BM have a website that allows me to order steel at a time that suits me and in smaller quantities. They are accom... もっず芋る

5぀星のうち4の評䟡

A good price for the steel beams and they were carefully delivered, although £300 including vat seems a bit steep for the option of the steel being removed from the lorry using a hiab

5぀星のうち5の評䟡

Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... もっず芋る

䌁業情報

  1. 鋌鉄流通業者
  2. 金属工業提䟛業者
  3. 金属提䟛業者

圓該䌁業による蚘述

We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

1114件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 81に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(1,114)

過去12か月のレビュヌ数: 105件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

Some of the cladding came broken

Some of the cladding came broken

2025幎11月30日
BM Steel ロゎ

BM Steel からの回答

Thank you for your feedback. We are very sorry to hear that some of your cladding arrived broken. That is certainly not the condition in which we intend for our products to arrive.

We take damage during transit seriously and will be immediately investigating this issue with our third-party carrier to prevent recurrence.

We also noticed that you haven't yet been in touch with our customer service team about this. They will be reaching out to you shortly to arrange a swift resolution.

We appreciate you bringing this to our attention.

5぀星のうち3の評䟡

11 days now still no delivery very poor


has arrived now well packaged happy I have my order just a little slow

2025幎11月30日
BM Steel ロゎ

BM Steel からの回答

We are truly sorry and disappointed to receive your 1-star review. Please accept our deepest apologies for the late delivery and for not meeting the standard of service you expect from us.

We understand how frustrating this must be, and we are currently investigating this incident thoroughly to understand exactly how our delivery process failed on this occasion. We are taking immediate steps to ensure this does not happen again.

We value your business and hope to have the opportunity to regain your trust.

5぀星のうち5の評䟡

BM steel means blooming marvellous.

The Web page made ordering my required steel beams very easy,communications were very good letting me know my order was being processed and also again when ready to pick up,on pick up was helped by a cheerful young man,all in all from start to Finnish was a great experience.

2025幎11月28日
5぀星のうち2の評䟡

Poor Communication and Customer Care

Buying from this company was simple, competitive pricing and free delivery. Delivery and Communication is very poor, I was asked if I wanted delivery am or pm , I requested am and as early as possible because they informed me I’d require 3 men to assist with unloading. I rang the company first thing that morning to be informed my steel was on the lorry and out for delivery. At 1pm still no delivery and the company informed me the driver must be stuck in traffic. When the driver finally arrived,a very nice man, he informed me there was never a chance of my delivery arriving in the morning and the office had put it down for the next to the last delivery. I’ve had three men waiting when they’d finished the job they were doing. I’m sure the company could do much better in Communication instead of wasting other people’s time and money. Think it’s called customer care

2025幎10月29日
BM Steel ロゎ

BM Steel からの回答

Thank you for your review. We are glad to hear you found our pricing competitive and the buying process simple.

However, we are sincerely sorry for the miscommunication and the significant distress and inconvenience this delivery caused you. It is clear we missed the mark on this occasion, and we regret that your time and resources were wasted.

We want to clarify our delivery process: as a multi-drop service, we do not generally offer guaranteed time slots. We create our route the night before to be as economic and fuel efficient as possible. While we can request an AM or PM slot to try and assist our customers, these are simply requests and are not guaranteed.

If you were assured a morning delivery by one of our team members and then let down, I can only apologise for the incorrect information you received. This is a serious lapse in our service, and we absolutely understand your frustration about having three men waiting. We are immediately reviewing our internal communication processes to ensure greater honesty and accuracy moving forward. We value your business and are committed to improving our customer service.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報