Haven't replied anymore for warranties. I have around 30 pending warranties from Boundless as i am a retailer. I would not recolmend anyone to buy these prodicts anymore.
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This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Thei... ãã£ãšèŠã
Unfortunately, I have not had a great experience. On April 1st I received my pen and it never once worked or heated up a single time. I made sure to follow the directions and suggestions first but not... ãã£ãšèŠã
Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally as... ãã£ãšèŠã
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Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
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Great service and quality products!
The boundless products I've used have been next level quality. Along with excelling in vapor quality and design, the customer service team is always a pleasure to speak with.
Great work Boundless tech!
Do They Actually Exist?!
I don't think this company is real. I've been trying to contact them for over a week about my newly purchased vape (DV8) but never hear back from them. I've completed several contact forms, sent emails, commented on their YouTube and heard nothing. I regret buying from them
Boundless is a fraud
Boundless is a fraud. They lie to you and their warranty doesnt hold true. They had me ship in a broken product and told me they would replace it and never did. They contact through emails the whole time then ghosted me after 2 weeks no response from them still to this day. They had me spend money on shipping for no reason and left me screwed! There products aren't even good and went through 3 in less then a year. Do not purchase from this business!
Feel pen great value
Feel pen great value, very economical way to dab! We love it.
TRASH
TRASH. says 3 year warrenty, but hidden in the paperwork in vox it says warrenty only applies if bought on THEIR site or store and receipts. we'll i got this LESS than a year ago in denver on vacation and live in ky. their is no way I can find that receipt and I'm not paying them to send it in pass it along. Terp Pen lies and doesn't stand by their warranties.
5 pens in total
I currently own 3 terp pen spectrums, 2 terp pen XL and 1 terp pen. The new spectrum battery's are terrible. The charge on it only lasts about 2 sessions. My pen XL will last half the day and the small terp pen will last all day. I have so many spectrum pens because boundless sent me 2 more to replace the battery issue. They suck. Battery wise buy the small pen. It works 10x better than the new spectrum.
Right now it's 3 stars
Right now it's 3 stars. Not sure if I'm doing anything wrong. I purchased the Terp Pen Spectrum & I charged it when it arrived. Left on charge for an hour & the light was a steady green so I'm guessing it's fully charged. I followed all instructions on how to "burn off" any residue prior to using for concentrate. I purchased Verano G-Purps Budder/Badder. Did the 3-5 second inhale prior to touching the concentrate. When I gently pressed upon concentrate while inhaling for about 8 seconds & exhaled there was no smoke, I got some flavor but no smoke cloud. So I inhaled really hard like trying to suck down a Wendy's frosty thru a straw & only then did I get some smoke, but not a lot. I've tried all 3 heating modes & it's the same thing. I tried the coil as well & it was the same. Anyone else have this issue or am I possibly doing something wrong. This pen feels awesome & I really want to enjoy it. Any help will be appreciated.
Dishonorable warranty
I bought a terp pen that broke about 2 weeks after the purchase and I'm having a hard time getting it replaced or fixed in accordance with the warranty.Starting to regret the purchase especially if the warranty won't be honered
I purchased a boundless terp pen at aâŠ
I purchased a boundless terp pen at a local smoke shop. I used it 3 times and went to clean it with the cleaning brush like the instructions said. When I went to pull the cleaning brush out, the coil wire came out with it. Was very disappointing. I'm thinking it was a sorry $40 investment. Sure hope others haven't had this problem
Terp Pen
The terp pen, the terp pen XL, and the terp pen spectrum are the best products in the world for on the go dabbing. I have gotten them each as they came out and are all excellent and are made of more than quality. I've tried dozens of electronic dab accessories and this thing takes the cake, hands down. I searched out a place to post a review in the hopes that everyone looking for a top shelf e-nail stops here and buys one so the company stays around forever so I never have to worry about finding coils.
Itâll get you high but frustrate u until then.
I like the Terp pen, it works except the coils themselves are basically impossible to clean, the airflow gets clogged super easily and the battery doesnât last me past one and a half seshes if Iâm lucky. Pretty frustrating honestly.
Do not order direct
Today marks a full week since order was acknowledged with an email. The item has yet to be shipped as per their site and USPS site showing - Awaiting Item.
Four days since the first email to boundless, two days since the second email inquiring as to the status of the order.
What is going on?

Boundless Technology ããã®åç
good people to deal with
good people to deal with: fast mailers, excellent communications. Effective products.

Boundless Technology ããã®åç
My vexil stopped heating up
My vexil stopped heating up. I sent boundless all the information they requested, including a video of my non-performing vexil. They sent me a new vexil right off and it works great. I love it. although impersonal the experience was fabulous.

Boundless Technology ããã®åç
Quick service and great pricing.
My order was very quick in arriving. In the past, my orders took about a week to process and arrive at my door. This order was completed and in hand in 3 days. Awesome!!!

Boundless Technology ããã®åç
Still waiting for my order
Been over a week, still havenât Received my order for replacement coils

Boundless Technology ããã®åç
Boundless honors their warranties
Boundless honors their warranties. I sent my devices in and was sent replacements. It wasn't the devices I was expecting but now I do have replacements.
Warranty claim was resolved quickly andâŠ
Warranty claim was resolved quickly and professionally. Boundless CFX is a great product. Thank you for your great customer service.
The perfect vaporizer
Quick delivery, quality product and replacement coils. I see no reason to vape with anything else ð
I love their products
I love their products, and their always their right away to help ,with anything.. their awesome ... The xl I haven't tried yet , I couldn't imagine the cloud it must have, but the regular terp pen is the best, all around.. cleaning so easy with alcohol.. thanks again.
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