Haven't replied anymore for warranties. I have around 30 pending warranties from Boundless as i am a retailer. I would not recolmend anyone to buy these prodicts anymore.
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This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Thei... ãã£ãšèŠã
Unfortunately, I have not had a great experience. On April 1st I received my pen and it never once worked or heated up a single time. I made sure to follow the directions and suggestions first but not... ãã£ãšèŠã
Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally as... ãã£ãšèŠã
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Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
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Not bad for on-the-go, but does not replace nectar collector
The purchase, shipping and delivery processes were great. The product itself is pretty good for mobile dabs. My biggest complaint is not being able to get more than a few good rips before battery needs recharged. It is what it is. Worth $60 if 2 or 3 good hits is what you're looking for.
CS is good, fulfillment a little shaky.
I did have a shipping issue and think they need to tighten up a bit on fulfillment. However Customer service came through and got me my order.
Great product and service
I have been buying from here for a few months now. The first time my package got lost or something (shippers fault) and Boundless sent a new one to me in 2 days. Great customer service and the prices aren't terrible either.
The small pen is fabulous
The smaller pen delivers very high quality hits of shatter. It's the best delivery system I've found to date.
Support that goes above and beyondâŠ
Support that goes above and beyond expectation! A part was replaced, and I received great information and felt listened to
Amazing products
Amazing products! Great quality and super convenient to take with you wherever you go. Lasts much longer than other hand held vapes too.
Wonderful!
Fast shipping and the product is great! Bought this for my husband for his birthday and he canât quit raving about it
I recently switched to the terp pen XLâŠ
I recently switched to the terp pen XL by Boundless Tech and I love it! I will never use my Yocan devices ever again. The design of the terp pen XL's coil in particular is what I love the most. Whether you get the original or spring for the XL like I did, I can assure you, you won't be disappointed.
Love my Terp pen
Love my Terp pen! Love getting new coils thanks Boundless Technology!
TpXL
Ordered the TpXL on a Thursday got it on Tuesday thatâs fast! Enjoying it now takes a lil while to figure it out, wouldnât take a charge at first still donât know how to change tempâs!
Product is quality, BUT...
Product is quality, though overpriced. Delivery costs are also way too high for tiny accessories that can fit in a small envelope... Come on guys!
Quick Shipping, but the Customer Support/Communication is lacking as well as quality control for products.
This is my experience with Boundless. I got the original pen from a different company, absolutely loved it. Ordered from Boundless directly and shipping was quick, but I seem to be having various problems with the XL I recieved and I haven't gotten a response in nearly a week. The phone number is useles and just tells you to email them... which clearly doesn't help if they don't reply. I believe my unit is faulty and I've just been waiting for a response and for that reason I do not recommend Boundless, or at least dealing with them directly, and I cannot until they address my issues as well as the other customers they seem to be doing the same thing to.
EDIT: Support responded before this post went live. I am not sure if they were backlogged or what, but they offered an apropriate solution. Will update once replacement arrives.
Pay for Products you Won't Receive and not Get a Response from the Company
Here is my experience. The XL is a bad product. I however, enjoy the original terp pen so I ordered replacement coils. I got a shipment notification on 9/26. As of October 4th, I hadn't received my shipment. I emailed per their instruction and as of October 11th, no response and no product. Called their number which is worthless, it is a voice message telling you to email them, which results in no response. As such, I will not purchase another product from Boundless, but will invest my money in other, more highly rated products which may care for their customers more than Boundless appears to.

Boundless Technology ããã®åç
An electric toothbrush
Sorry I thought you were another company! The coils are greatðð»ð

Boundless Technology ããã®åç
Great product ð fast delivery
Paid for items and never receivedâŠ
Paid for items and never received them.... beware SCAM !!!!!!!

Boundless Technology ããã®åç
Easy Fix!
Easy Fix!
I'd rather not have had the experience, I'd rather have my coils, but it was an easy fix.
I ordered a buy one get one free sale
I ordered a buy one get one free sale ! It was cancelled and WHY ?
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