böhme レビュー 

9,269
•
TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Achtung!!! Alles Mist auf dieser Seite! Finger weg! Gehört gelöscht diese Seite! Kontakt-Mail gibt es nicht. Paket konnte nicht getrackt werden. Bestellung Anfang Juni. Angekommen mit Sommerkleider je... もっと見る

5つ星のうち1の評価

Null Qualität, Artikel hat farblich keine annährende Ähnlichkeit wie auf der Internetseite von Böhme. Paket (ca. nach 6 Wochen geliefert) wird direkt aus China zugestellt, kein Lieferschein. Werde v... もっと見る

5つ星のうち1の評価

Billige Chinaware, ganz schlechte Qualität (schiefe Nähte, billiger Polyester Stoff). In den sog. Richtlinien auf der Webseite wurde angegeben, dass Änderungen einer Bestellung innerhalb von 12 Stunde... もっと見る

企業が回答しました

5つ星のうち5の評価

I truly love this company! I purchased two sweaters and a form-fitting T-shirt with buttons down the front. I was initially skeptical about ordering from them after reading some reviews on this site,... もっと見る

企業情報

  1. 婦人服店

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Explore böhme's unique assortment of clothing, shoes, and accessories!


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3.0

まあまあ

TrustScore 5段階評価の3

9269件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.0

すべてのレビュー

(9,269)

過去12か月のレビュー数: 14件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

My size was not available in the…

My size was not available in the Farmington store so they tracked down my size at a SLC store. They did this on a busy day.

2024年6月13日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち1の評価

I never received my order and the…

I never received my order and the customer service was really unhelpful. After I submitted a formal complaint I then got some help but not until then. I won’t be ordering online again. I love this store in person.

2024年3月21日
böhme ロゴ

böhme からの回答

Thank you so much for your feedback. We are terribly sorry to hear that you had a bad experience with us! Please accept our sincere apologies, that was definitely not our intention!

We checked our conversation and we sincerely apologize that when the protection team assist you, the items you originally ordered were already sold out. Again, thank you so much for your feedback, we are constantly working on improving our website, products and service, and your feedback helps us to be better. Thank you!

5つ星のうち1の評価

Poor quality products and overpriced

Poor quality products which aren’t worth the money, the look, cut and feel are awful. They promote themselves as Bohme London and Bohme UK but when you want to return something you have to post it to China!!! This is at your own expense which they tell you will cost €30! They have unscrupulous business practices and should be avoided.

2024年6月18日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback! We are very sorry but we are not finding any conversations on our inbox with you. We are also not finding any orders under your first and last name on our system.

Also, our warehouse is located in Draper, UT and we never ask our customers to return/ship our products to China.
Based on the information you provided us on your feedback, looks like your order was placed with a different company. We can confirm that Bohme is not affiliated with any other websites. Our only website is bohme.com and our name is only "Bohme".

5つ星のうち5の評価

Fast shipping

Fast shipping! Loves my items and the value. Will buy again!

2024年6月17日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

I just purchased some really cute pants…

I just purchased some really cute pants for my wife and she LOVES them. Thank you Bohme!! ;)

2024年3月19日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち1の評価

Rubbish quality

Not the same as picture. Completely different. You also have to pay to return. Took 4 weeks to get to me. Never again

2024年6月17日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback! We are terribly sorry to hear about your experience. Please contact our customer service team at webteam@bohme.com with your order number, we will do our best to make it right for you. Thanks!

5つ星のうち1の評価

1 month later

1 month later, still waiting for my order. Get generic responses from my emails.
Don't bother

2024年5月20日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback. We are terribly sorry to hear this! Please contact our customer service team at webteam@bohme.com with your order number so we can investigate this on our end as we are unable to find any orders under your first and last name on our system. We will do our best to make it right for you. Thanks!

5つ星のうち5の評価
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち1の評価

DO NOT USE EVER

DO NOT USE EVER
RETURN POLICY LAUGHABLE.. 😂😂

This is the reply below.. so they send the wrong item I’ve paid £34 for and is no use then to get the correct item I have to pay another £12:50 and get no refund for the item that is wrong

Is this what this emails states 😂😂 omg that’s hilarious

We're sorry to hear that the product didn't meet your expectations. We'd like to make this right for you! Would you like to exchange the product for the correct item? Your satisfaction is our priority, and we'd be happy to send you the product that brings you joy. You just need to make a small contribution of 12.50 Pound to cover the costs.

Please let us know, and we'll take care of it for you. We're here to assist you further.

2024年6月11日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your review. We are concerned as this certainly isn’t the service or options we offer to our customers specially when an incorrect item has been shipped out. Please contact our team at webteam@bohme.com so we can have the opportunity to look into this and make it right for you. We also do not have any records of the previous conversation you share on your review and we are unable to find any order under your first and last name on our system. We are wondering if maybe your purchase was completed with a different company. Please contact our team at webteam@bohme.com with your order number so we can check this on our end. Thank you!

5つ星のうち2の評価

Frustrated by return policy

I purchased a dress that ended up not being the right style for me. I went to return it and realized I was outside of the 21 day window to return. Life can get very busy and very difficult at times, especially as a new mom. So I felt frustrated that I could no longer return the dress and get my money back. I would recommend that böhme adjust their return policy to a more realistic and helpful time frame.

2024年3月12日
böhme ロゴ

böhme からの回答

Thank you so much for your feedback about our return window. Our customer service team just sent you an email to assist you with your order. Please make sure to check your spam, junk or promotions folder, sometimes our emails go there. Thanks!

5つ星のうち4の評価

I think some items are overpriced

I think some items are overpriced, besides that everything is good

2024年3月10日
böhme ロゴ

böhme からの回答

Thank you so much or your feedback! We are very sorry to hear that our prices did not meet your expectations. We are constantly working on improving our website, products and service, and your feedback helps us to be better. We will definitely share your feedback with our team! Again, thank you!

5つ星のうち1の評価

Not at all as described! Awful customer service.

My daughter ordered a hoodie from Bohme. It is described as a 100%cotton, heavy-weight hoodie. It arrived and looks nothing like the hoodie on the website. It is extremely thin and the material feels awful. You can see through it! The colours are not like the picture on the website either. I accept that sometimes cameras can alter colours slightly, but not to this extent. I am now having trouble returning it for a refund, despite them saying you have 14 days to return an item. They are implying that because it isn't faulty, it is fine. Do NOT trust this company1

2024年6月6日
自発的なレビュー
böhme ロゴ

böhme からの回答

Thank you so much for your feedback! We are terribly sorry to hear about your experience. Please contact our customer service team at webteam@bohme.com with your order number and first and last name so we can investigate this. We will do our best to make it right for you. Thanks!

5つ星のうち5の評価

Great quality and service

I love bohme, style and quality.

2024年3月7日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

I love the customer service

I love the customer service. I also love all the unique styles at Bohme!!

2024年3月7日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

Bohme is always so responsive and the…

Bohme is always so responsive and the customer service is great.

2024年2月26日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

Great customer service

Hannah at St. George mall was extremely helpful and sweet!!

2024年5月31日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

Great quality

Great quality, cost, styles and shipping

2024年3月4日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

5つ星のうち5の評価

Full Service Experience

The manager really connected with me & helped me find exactly what I was looking for. She was super knowledgeable about the jeans I wanted & what looks good on all body types. She was personable & friendly. The clothes are top quality & make me feel beautiful. I highly recommend!

2024年2月25日
böhme ロゴ

böhme からの回答

Thank you for your 5 Star Review!
We really appreciate the positive feedback and thank you for taking the time to give us your valued opinion.

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