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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I have registered four properties with Boilr and have consistently received professional and excellent service from Ian and his team. One area where I believe Boilr could enhance their offering... もっと見る

企業が回答しました

5つ星のうち5の評価

Ian came at short notice and after hours, to shut off supply to a gas fire, to make it safe to sleep in that room. He did extra gas safety checks and was faultlessly friendly and helpful throughout th... もっと見る

5つ星のうち5の評価

We recently had our boiler serviced by the above who also installed a new boiler twelve months ago. All operatives were polite, prompt and very helpful regarding all aspects of their work. I cannot r... もっと見る

5つ星のうち5の評価

A superb service from a young man who shows what are sometimes rare professional qualities - reliability, integrity and a high skill set. Ian arrived right on time, finished the job efficiently and c... もっと見る

4.0

ほぼ満足

TrustScore 5段階評価の4

21件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(21)

過去12か月のレビュー数: 1

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5つ星のうち4の評価

My experience with Boilr

I have registered four properties with Boilr and have consistently received professional and excellent service from Ian and his team.
One area where I believe Boilr could enhance their offering is in providing better cover during the final week of December and the first week of January. At present, only emergency response is available during this period. I recognise that Boilr is a small but growing company, and I am confident that, in time, they will be able to address this limitation.
Ian has always demonstrated helpfulness, reliability, and professionalism in all our interactions. As a result, I have recommended Boilr to other landlords and members of my community.

2025年12月30日
自発的なレビュー
BOILR  ロゴ

BOILR からの回答

Dear Rob,

Thank you for your comments.

For clarity, the issue referenced has been present at the property since you joined our plan. At the outset, we made you aware of the problem and advised what would be required to rectify it. At that time, you chose not to proceed due to the level of disruption involved.

When we attended the property on 5 December, we again explained the nature of the works required, including that resolving the issue would involve lifting floors and would cause disruption to normal living conditions. This was left with you to consider.

You then contacted us on Christmas Day requesting the issue be resolved. As explained, the required works fall outside the scope of your contract in line with our terms and conditions. Additionally, due to the extent of the works involved, we advised that attendance would not be possible over the Christmas period and that this would be scheduled for the new year.

We are due to attend next week to address the matter.

Kind regards,
Ian
BOILR

5つ星のうち5の評価

First class

We were very impressed with the professionalism and knowledge Ian showed throughout the job. We would not hesitate in recommending them.

2022年5月5日
自発的なレビュー
5つ星のうち5の評価

Boiler. An excellent company.

We recently had our boiler serviced by the above who also installed a new boiler twelve months ago. All operatives were polite, prompt and very helpful regarding all aspects of their work.
I cannot recommend them highly enough. I would not use anyone else.

2022年5月5日
自発的なレビュー
5つ星のうち5の評価

Excellent Service

Had a plan with BOILR for 18 months now, recently moved house and wanted a new boiler system. BOILR came and quoted for a new system and within a week came back and installed it. Very simple process and works completed to a high standard, would highly recommend!

2022年4月21日
自発的なレビュー
5つ星のうち5の評価

Great service

Ian came at short notice and after hours, to shut off supply to a gas fire, to make it safe to sleep in that room. He did extra gas safety checks and was faultlessly friendly and helpful throughout the visit, without charging anything above the basic call-out charge. I would definitely recommend Boilr.

2022年3月15日
自発的なレビュー
5つ星のうち5の評価

Boiler broke down.

My heating wasnt working on monday.
I called and they came out within the hour.
My boiler needed a new part,which was ordered for the next day.
It was fitted yesterday afternoon,great service.

2022年3月9日
自発的なレビュー
5つ星のうち5の評価

Excellent Service

Had to call BOILR for our boiler breakdown as i am on service plan and had prompt and professional service from Ian and his team member Carl.
Thank you for exceeding expectations everytime

2022年1月27日
自発的なレビュー
5つ星のうち5の評価

A superb service from a young man who…

A superb service from a young man who shows what are sometimes rare professional qualities - reliability, integrity and a high skill set. Ian arrived right on time, finished the job efficiently and could not have been more helpful. He is personable and has a lovely manner. I recommend him wholeheartedly as previous experiences with plumbers left me feeling disenchanted. A first class service.
Marie Erwood MBE

2021年8月4日
自発的なレビュー
5つ星のうち5の評価

Top work!

Ian from Boilr came out and fitted our gas hob in our new kitchen. He was quick, clean and efficient. A very personable service and his prices were very competitive too. Will 100% be using him for any future gas work needed. Thanks again Ian and all at Boilr. Top work!

2021年6月10日
自発的なレビュー

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