Bollé レビュー 

Absolutely shocking customer service. Paid extra for 1-2 working day delivery and after a week i had to pick them and and they weren’t delivered to me. This was also too late for me to take on holiday.

I have a bolle vatmos helmet and I lost the screw that holds the visor on. Poor design really as its nearly come off 4 or 5 times before, but ive always spotted it. Anyway, I tried to buy a replacement part but they were out of stock untill next season. I'm not waiting 8 months for a screw. What am I ment to do with my visor now? So stupid. Also only 1 other places sells them and they don't even ship to the UK.

Pathetic, purchased sunglasses. They cracked whilst I was wearing them outside four months after purchasing. Apparently not covered by lifetime warranty, just get the same repeated email and line when I question why it isn’t covered. I’ll never do business with them again.

Bolle sucks! I would give them a zero star if I could. Bought two pairs of Bolle goggles last year and my kids wore them twice. Go to use them last week, and they’ve basically disintegrated! I contact them and they ask if I have the receipt. No! Who keeps a receipt a year later? They say “we possibly could offer you 40% off new ones”.

I’m an Oakley man now. Bolle sucks and I plan to spread the word to anyone that will listen.

Servizio e-commerce pessimo. Paghi la spedizione e se vuoi fare il reso devi pagare anche la spedizione di reso. 1 mese per gestire un acquisto.

Mon casque de ski et collant après seulement 3 ans et une dizaine de sortie ski 155€ le casque

Après seulement trois saisons, mon casque BOLLÉ est devenu collant comme de la glue et est donc INUTILISABLE. Selon le SAV, je serais responsable de cela car j'ai rangé mon casque dans la housse de transport fournie. Oh pardon... j'ai rangé mon casque dans sa housse !!!! C'est tout simplement inacceptable, cet argument est d'une débilité profonde. En guise de dédommagement, on me propose une réduction de 50% sur l'achat d'un nouveau casque de la même marque, qui s'est révélée être de PIÈTRE QUALITÉ. Ils me prennent pour une débile ? Je dois encore dépenser chez eux ??? Mais bien sûr ! Cette offre est non seulement RIDICULE mais aussi complètement INAPPROPRIÉE. Pour moi, le problème réside dans la qualité du casque et non dans son rangement. Je trouve cette situation INADMISSIBLE et leur geste MINABLE. Et le mot minable est faible... Je pourrais dire LAMENTABLE. Un SAV totalement déplorable et pas à l'écoute des consommateurs... Apparemment je ne suis pas la seule à qui cela est arrivé mais il ne faut surtout pas se poser de questions!

AVOID - No replacement parts. I ordered directly from Bollé, their sunglasses come with many removable parts, they are the sort of sunglass that should last a long time and you are led to believe you can replace parts over time. However they do not stock most of the spares you need, and neither are they avaible through third parties. Waste of money!

One of the nose rubbers fell off, a normal standard part. They do not stock replacements, the replacement part is only listed on their Canadian site, and when contacted they have no idea when it will be back in stock. I've waited six months now for it to come back in stock or someone at Bollé to know when it will, still nothing. So maybe it would be better to glue the nose piece in, right so why did Bollé not do this? Why did they not provide a glue? Why did they not specify this? Oh yea and the care and maintenance section fo their website is down (and has been for ages) so you can't be proactive and find this out yourself.

I teach sailing, I am asked to recommend a lot of products to my students who want the best kit. I will not be reccomeding Bollé, I will be letting the sailing community know to avoid Bollé.

Casque Bollé, j’ai acheté une version luxueuse du casque avec cache oreilles en moumoute, réglage arrière à vis, ventilation réglable etc 130 eur de mémoire. Utilisé 3 fois une semaine en 5 ans. Et puis le produit qui a été mis dessus d’origine pour le protéger qui devient extrêmement collant avec le temps. C’est vraiment degueu j’ai essayé de l’enlever avec du Paic et une éponge mais ça part très mal il faut frotter dur et c’est jamais complètement parti et surtout ça devient moche, bref c’est de la daube je l’ai jeté je n’achèterai plus aucun article de cette marque.

Ordered a pair of Discord glasses via Spy Optic and they were dispatched quickly. Unfortunately the courier company delivered to the wrong address (confirmed by courier) and after discovering this I reached out to Spy (Bollé Brands). They quickly sent a new pair which arrived safely and quickly. Great customer service. Thank you.

Do NOT buy products from Bollé. Bought a set of ballistic safety glasses. Within two years of normal use, one of the temples broke. I contacted customer service for a new temple under my EU legal right to have it repaired or replaced. Answer: breakage is not covered by guarantee (please tell me, what IS covered?). Only when I did not take no for an answer I got an offer for a new set at 50%. Not the 1 euro part, mind you: I had to buy the whole set again. No thanks. I cannot understand how a company can be stupid enough to make choices like that. For the rest of my life I will be telling everybody I know (and some purchase huge quantities of these products for government agencies for a living) that Bollé is a company to absolutely avoid.

Ordered a kids bike helmet. Paid £10 postage and packaging. Helmet doesn't fit. Want to return it. You have to meet the costs of returning the package and £15 is automatically deducted. As the returns address is in France essentially it's more expensive to post than I will receive in refund.

J'ai acheté un casque de ski Bollé. J’étais satisfait de ce casque jusqu’à ce que je perde une des vis de fixation de la visière et son entretoise sur le télé-siège après seulement 2 journées de ski (je n'ai jamais touché ces vis, elle était sans doute mal serrée d'origine).

J'ai contacté le SAV Bollé qui m'a redirigé vers les revendeurs Bollé de ma région pour qu'ils commandent ces pièces. J'ai trouvé un revendeur de vélo sympa qui a accepté de passer cette commande chez Bollé (il n'avait pas grand chose à y gagner). Après une semaine d'attente, j'ai appris par ce revendeur :
- que le SAV Bollé n'avait plus de stock,
- qu'il n'y aurait pas de production,
- et que je devrais attendre l'hiver prochain pour retenter de commander ces 2 pièces !
Pas très professionnel...

Je suis donc condamné à utiliser mon casque sans visière, ce qui était pourtant son intérêt principal.

En résumé, faites attention de ne pas perdre ou casser de pièces sur votre casque, car le SAV Bollé ne pourra pas vous aider.

[casque Bollé Might Visor acheté sur Glisshop.com]

I have 3 different colour pairs of Bolle sports (golf) sunglasses. Alas after a period of time the coloured nose supports have started to discolour and rot, so I contacted Bolle via email but they told me I had to go back to my retailer. The retailer nolonger deals with Bolle so I cannot buy replacement parts on-line direct from Bolle. If you wear these glasses regularly especially in warm/hot weather the nose supports shall rot!

Order ref BOUK00113716
Placed the order and told 3-5 days delivery. 10 days later rang customer services to chase my order, it's been cancelled because there is no stock. No email/ call to tell me this. Not good customer service! I'll shop elsewhere in future.

Ordered 3 pairs of glasses, kept one and sent two back as they didn’t have a nice fit. They messed up the first return and sent the goods back to me instead of Bollé so I sent them back again and they don’t know what’s happened to them now, they said they might be coming back to me again. I’ve been waiting 6 weeks for a refund and still haven’t had anything. So now I’m having to go through other avenues to get my money back. Customer service is the most rude and unhelpful I have ever dealt with. I would discourage anyone from ordering from Bollé as they don’t care about you as a customer and just want your money and won’t return it even when you are entitled to it. Never experienced anything like it from any other company.

Super entreprise, des produits au top et innovants. J'adore !