A product that stirred me into trying to make a flammenkueche must be good. Result was okay, probably because I'm tuned to pizzas. Enough dough for two more attempts. Delivery was fast and packaging... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Next day delivery but surprised that no cooler packs were included during a heat wave? One of the pair of duck saucisson was so salty that we couldn't discern any canard in the flavour at all... the o... もっと見る
I have ordered from BonneBouffe in the past. I am especially grateful that I can buy products that are unavailable in the UK. The orders are handled and sent very quickly. The quality of their prod... もっと見る
First rate products and so much less expensive than other companies ofering the very same products. Good range/service,beautifullly packaged,what more is there to say. Now my favourite French food sup... もっと見る
企業が回答しました
企業情報
当該企業による記述
At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online
連絡先
Unit 27 Carlton Business Park - Carlton Road, TN23 1EF, Ashford, 英国
- +441233660158
- bonjour@bonnebouffe.co.uk
- bonnebouffe.co.uk
4.8
優良
312件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect internet experience
Good prices, excellent quality cheese, well packaged, fast shipping, courteous customer service.
2025年2月23日
BonneBouffe からの回答
Dear Evan, Thank you so much for your lovely feedback! We are glad that you enjoy our cheeses and had a good customer service experience! Kind regards, Caroline
Great service
Great service. The item was out of stock (everywhere) and BonneBouffe kept me informed and product was sent as soon as it was available. Very nice product too!
2025年2月24日
BonneBouffe からの回答
Dear Deborah, Thank you for such great feedback! We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Best Regards, Caroline
BonneBouffe からの回答
Dear Gillian, Thank you for taking the time to share your feedback. We are delighted that you received your order quickly and that you enjoy the Crottins! Kind regard, Caroline
Very Fast Goose Rillette Delivery BUT
Very Fast Delivery. Next day ! And post-free. But the Goose Rillette was very disappointing in flavour. We left it overnight to reach room temperature (21C), but it was quite Tasteless. To all three of we three experienced gourmands! Surprisingly flavourless, perhaps, at best, it resembled Pork Rillette. Not even as tasty as Duck. Thus a very disappointing, and somewhat costly experience! A shame. Sorry++ :(
2025年2月25日
BonneBouffe からの回答
Dear Anthony, Thank you for taking the time to sharing your feedback. While we take great care in selecting quality products, we understand that unfortunately sometimes the quality does not meet our customers' expectations and are truly sorry to hear that you were disappointed by the taste of the Castaing Goose Rillettes.
Please don't hesitate to contact us directly at bonjour@bonnebouffe.co.uk if you ever have any issue with your order as we're always happy to help.
Kind regards, Caroline
A very good selection of French…
A very good selection of French produce.
Fast dispatch.
Cannot recommend highly enough.
2025年2月25日
BonneBouffe からの回答
Dear Malcolm, Thank you for your great feedback! We're glad that you enjoy our products and service. Thank you so much for your recommendation, we really appreciate it! Kind regards, Caroline
The delivery took longer than expected…
The delivery took longer than expected with Royal Mail, as I ordered fresh food.
It would be nice to have an update from the customer service from BonneBouffe or a chat live to ask questions.
Price wise very good for what I bought.
2025年2月25日
BonneBouffe からの回答
Dear Soraya, Thank you for your feedback. We sincerely apologise that your delivery was delayed by one day. We send all of our chilled items in insulated, padded envelopes with enough icepacks included within to keep the products cool for up to 48 hours in transit.
Once an order is dispatched, we send an email with the tracking details, and delivery notifications are also sent by Royal Mail.
Please feel free to contact us at bonjour@bonnebouffe.co.uk as we're always happy to help if you ever have any delivery issue.
Kind regards, Caroline
Good website, what a find!
Good website, very prompt and efficent delivery, excellent packaging. Very pleased with all the products.
2025年2月24日
BonneBouffe からの回答
Dear Alan, Thank you so much for your wonderful feedback! We are truly delighted that you enjoy our products and had a good shopping experience with us ! Kind regards, Caroline
BonneBouffe からの回答
Thank you very much for taking the time to leave us a feedback, we really appreciate it! Kind regards, Caroline
Fantastic range of high quality…
Fantastic range of high quality products, always carefully packed and delivered. Really trustworthy company to provide really good and reliable high quality products.
2025年1月27日
BonneBouffe からの回答
Dear Stephen, We're absolutely thrilled to read your glowing review! We are glad to hear that you like our products. We take care in sourcing quality products for our customers to enjoy and add new products regularly.
As a small business, your support really means a lot to us!
Kind regards, Caroline
Great next day delivery service
Great next day delivery service . Very carefully packed too .
2025年2月3日
BonneBouffe からの回答
Dear Margaret, Thank you for your great feedback! Our team always takes great care while packing products and aim to ship orders as soon as possible. Looking forward to serving you again! Kind regards, Caroline
BonneBouffe からの回答
Dear Elaine, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoy our Smoked Garlic! Please keep an eye on our Newsletters as we will send one when the new season's stock has arrived. Kind regards, Caroline
Dear BonneBouffe,
Dear BonneBouffe,
Thank you for your great service delivering
my items in less than 2 days. ~Those tiny
eggs are the amongst the tastest ones...
Have a great business
Thank you
2025年1月31日
BonneBouffe からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Quail Eggs and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline
BonneBouffe からの回答
Dear Andrew, Thank you so much for your kind words! We’re thrilled you love our products and service. Looking forward to serving you again! Kind regards, Caroline
Another excellent service
Another excellent service.
Everything was perfect from ordering to receiving the order. Products arrived in excellent condition, perfectly packed and on time.
Highly recommended.
Can’t wait for next seasons Roscoffs !
Many thanks.
John Stanton.
2025年1月3日
BonneBouffe からの回答
Dear John, thank you so much for taking the time to leave such a wonderful feedback! We're delighted to hear that you had a great shopping experience with us. We'll send a newsletter when the Roscoff Onions are back in stock, so make to subscribe to be the first to know! Best regards, Caroline.
Highly recommended
The products are fantastic, the prices are reasonable, delivery is free when you spend a certain amount. We were really impressed by the careful packaging and very prompt delivery. My wife had a question regarding our order (rillettes), their customer service is excellent and they responded efficiently and quickly. We highly recommend this company to anyone looking to buy French food.
2025年1月8日
自発的なレビュー
BonneBouffe からの回答
Dear Laurent, We're absolutely thrilled to read your glowing review! Your kind words mean the world to us, and we'll make sure to share them with our team. Thank you so much for your support and for taking the time to share your experience with others. Kind regards, Caroline
Excellent customer service
Immediate response to my order, Very fast delivery, well packaged and great fresh yeast. I've ordered this several times now and it never disappoints.
2024年12月27日
BonneBouffe からの回答
Dear Wendy, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Yeast and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline
fast delivery
2025年1月2日
Great French produce.
I love the AoC onions and purple garlic. Easy to order and swift delivery. Great French produce.
2024年12月30日
BonneBouffe からの回答
Dear Robin, Thank you for your lovely feedback! We're thrilled to know you love our popular Roscoff Onion and Purple Garlic, and that you had a pleasant shopping experience with us. Best regards, Caroline.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。