This company is a scam
This company is a scam. They buy tickets through ticketmaster, which you should do ONLY. Basically I bought a ticket worth $450 CAD and they made me transfer it upon purchase to this app called âQuentroâ. When I transferred it to the app, the ticket disappeared. Then they said they werenât responsible for the ticket because apparently once they make you transfer the ticket to the app itâs not their responsibility though you donât have a choice . In the Quentro app you canât screenshot your ticket, the QR code is constantly changing âfor security purposesâ, even though that means if it disappears, you basically cannot have a means to obtain it. The company told me to go talk to ticketmaster as they may help. I went in person to the sambadrome and ticketmaster told me they get several reports like these. Ticketmaster is not responsible because you buy your ticket from Bookers, not them. So basically ticketmaster isnât responsible, Quentro isnât, bookers isnât? So who is then? Donât buy from bookers international. Even though maybe you donât get scammed, someone else will. They buy the tickets from ticketmaster anyway so just buy direct from them. If itâs not your responsibility then why didnât you refund me the money? And by the way you only have 60 days to dispute a transaction with your credit card company. The ticket disappears from the Quentro app 2 days before carnival. Why even use this app, why not just issue a regular ticket like every other company.?








