Book Publishing レビュー 11

It is a Scam business.

bookpublishing.ie have at least five different Irish websites and a Dublin phone number but they are not an Irish company. It is impossible to get any definitive information on their business address or even what country they are headquartered in. They spent weeks stalling and attempting to convince me to sign up for more services while not providing the service I paid for. I had to put a lot of pressure on them to get them to edit my manuscript after five weeks of pretending to be working on it. I moved my account to BookFuel but they refused to reimburse me any of the fee even though the contract was not fulfilled. I initiated a chargeback on week five but when I agreed to give them more time it was automatically cancelled and cannot be resubmitted. They had planned for this and deliberately left me in a powerless position regarding a refund or reimbursement. They take advantage of people who care about their own work. They hid their location by only contacting me through WhatsApp, Zoom, and email. They are not based in Dublin and their listed phone number is used on various other sites and it is also posted on forums. They lie, pretend, and stall, while quietly working to disqualify you from your legal rights as a consumer. I tried to accommodate them and offered to allow them to substitute some of the elements in my contract for other services but they refused. They said I wasn't entitled to a refund as they claimed I had a "change of mind." I was dealing with Sophie and Sam Carter but these are obviously not their real names. Nothing this company says is true, and they are impossible to track down or lodge a complaint or consumer claim against. if you care about your money or your book - do not work with bookpublishing.ie They are the worst experience I have ever had with any business and I cannot understand how they are allowed to operate. Both EU and Irish consumer laws are not equipped to deal with companies like this who do not even seem to have a legitimate address

Complaint Summary

I am filing this complaint against Book Publishing for deceptive business practices. The company operates under multiple names and addresses across Nevada, Georgia, and New York, making it difficult for consumers to track or hold them accountable. Their tactics include rotating business locations, manipulating online listings, fragmenting their identity, and failing to honor refund promises.
Address of -Book Publishing-
Addresses:
3225 McLeod Drive, Suite 100, Las Vegas, NV 89121
3343 Peachtree Rd NE, Suite 145, Atlanta, GA 30326
40 Cutter Mill Rd #405, Great Neck, NY 11021

Address of -Book Publishing Partner-
3225 McLeod Drive, Suite 100, Las Vegas, NV 89121
3343 Peachtree Rd NE, Suite 145, Atlanta, GA 30326
40 Cutter Mill Rd #405, Great Neck, NY 11021

Book Publishing and Book Publishing Partner have the same Address. This can be verified online.
Key Issues
1. Rotating Addresses & Fragmented Identity

Uses multiple names and addresses simultaneously to confuse consumers.

Offices in Las Vegas and Atlanta are shared complexes with minimal presence.

Online listings (Google Maps, Trustpilot, BBB) change frequently to deflect complaints.

Complaints under one address lead the company to shift focus to another.

Dissolved Georgia entity (“Your Book Partner LLC”) is still advertised as active.

2. Refund Misrepresentation

Aug 27, 2025: I paid $450 via PayPal (funded by Citibank card ending in ••••3627).

Aug 30, 2025: I cancelled and requested a refund.

Refund notice (Case ID: 000168493) incorrectly listed “Pamela J. Kvande” as payee. PayPal has no record of (Case ID: 000168493.

Refund was misapplied to my PayPal account instead of the original Citibank card.

As of Nov 11, 2025, no refund has been received.

Company repeatedly assured me by phone/email, even suggesting I visit their office for a check.

Consumer Protection Concerns
Transparency: Authors may think they’re dealing with different companies when it’s the same operation.

Complaint Dilution: Reviews and legal filings are scattered across names/locations.

Legal Complexity: Consumers must research multiple registries to file complaints.

Obfuscation: These tactics appear deliberate to avoid accountability.

Request for Action
I ask the Colorado and Atlanta Attorney General’s Office to investigate Book Publishing Partner LLC for:

Identity fragmentation
Rotating addresses
Refund misrepresentation

Their practices undermine consumer trust and violate fair business standards.

PayPal refund is fake (Case ID: 000168493) PayPal has not record of this refund ID.

Chat with Book Publishing Partner

It will be taken down once we receive payment.
Book Publishing Partner
See, it has to be a co-operation both ways
Book Publishing Partner
I'll share a screenshot of the transaction being reversed to your card, and you share me a screenshot of the comment being deleted or changed to 5 star with good words
Book Publishing Partner
This is Daniel Torres, Finance Executive with Book Publishing Partner. This message is to inform you that your refund will be processed today, and I'll be sharing a receipt of it
Sounds fair?
You sent
Nothing but good things if you return our money, sounds good.
Book Publishing Partner
I'm not denying a refund, but you be a man of your word, too
Book Publishing Partner
Let's talk on the phone when you are available
You sent
No, refund my money,
Book Publishing Partner

If you won't delete your comment , I'm afraid I won't be able to process your request
12:44 PM
Book Publishing Partner

Are you available for a call now Roger? We tried connecting with Pamela on her provided contact (303) 330-3177 but couldn't get an answer
You sent
She can answer now , call her.
You sent
We were at the adult center when you called having lunch
You sent
We are home now.
1:56 PM
Book Publishing Partner
Call I call you now?
You sent
No, call my wife!
As per our conversation and commitment, I would like you to delete the review posted on Trustpilot and share a confirmation screenshot of it
Book Publishing Partner
If it can't be deleted, you will have to change that to a good review

We had a manuscript but we had no idea how to publish it. We received guidance from the Book Publishing Ireland staff at every stage including design editing and all the little things. They helped us realize our ambition of getting published as authors and we are so happy with the outcome.

My manuscript was saved by the editor at Book Publishing IE. They pointed out errors that I had read more than a hundred times without noticing. Because of their clever changes, my book group is now unable to stop discussing the novel.

bookpublishing.ie created a masterpiece out of my manuscript. Their brilliant marketing approach and incisive editing put my book on bestseller lists.

My work was expertly printed by Book publishing Ireland, who paid great care to every little detail. Their staff helped me with every stage, from cover design to editing, and produced an outstanding and result. The print quality above my expectations, and the script layout of my dialogue-heavy passages was flawless. Highly recommended for authors looking for a smooth publishing process.

My publishing path was smooth thanks to Book Publishing. Their group produced outstanding outcomes and was helpful and professional. I'm overjoyed that my book was released. An excellent option for any writer.

As an Irish writer, BookPublishing.IE is the best collaborator I could have asked for. Their team, led by their amazing editor Jonathan, produced a beautiful cover design that perfectly encapsulated the essence of my book, professional assistance, and faultless editing from the very first draft to the final printed edition.

Their ability to design astounded me. My book cover is gorgeous and entirely original. They work in many genres and are skilled and cost-effective. Strongly advised for writers in need of personalized covers.