Unfortunately not a great experience, purchased a electric balance bike at Xmas, great for a few months, then problems started and within a month the bike is dead, iv been reaching out to customer ser... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely 💯 stay away from this company bought a bike pile of shit never got my money back
The website is completely misleading and false advertising, it states the bikes are "true 200w motor" and they're not, they are a standard 100w motor. Anyone can take the plastic motor housing off an... もっと見る
企業が回答しました
Everything is excellent like, their communication and items they mentioned but the issue is charger extension cable is 2 pin where in UK all socket used by 3 pin and also when I speed up into 2 then... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Boostelectric is an online shop provides electric scooters in UK. We offer high quality foldable electric scooters with a fast delivery in UK. Get around the city with our electric scooters and experience the streets like never before. In an ecological and efficient way for your pocket. Never miss a deal with our price. We have honest product and shop reviews to help you make the best decision.
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1.8
期待以下
252件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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My parcel was delivered on time unlike…
My parcel was delivered on time unlike other couriers that have delayed parcels. my son was over the moon thankyou
2021年12月29日
Great fast service next day delivery as…
Great fast service next day delivery as advertised.
The scooter is a absolute bargain and a great bit of kit.Very fast and lightweight.
Boostelectric ☆☆☆☆☆
In all areas.
2021年12月28日
Very Helpful
Hi you did not send the correct info for the bike but having been able to reach help via a chat message you kindly sent a video which was wonderful & we got the bike to start up 😅
2021年12月28日
Brilliant service fast delivery would…
Brilliant service fast delivery would definitely recommend
2021年12月27日
Excellent customer service
Excellent customer service, nothing too much trouble . Quick delivery , would recommend .
2021年12月23日
Not tried it yet as it's a Xmas present…
Not tried it yet as it's a Xmas present but arrived day after ordering and we'll packaged.
2021年12月16日
I purchased a scooter for my sons 16th…
I purchased a scooter for my sons 16th birthday it has lasted 5 minutes it's falling apart I've tried too get hold of the customer service or Sebastian who does not reply straight away and absolutely no help what so ever I do not recommend this company.
2021年12月14日
自発的なレビュー
2nd purchase
This is the second scooter I've bought from here.
Good price, good service, NHS discount offered and fast delivery.
2021年12月7日
This company is amazing always helpful…
This company is amazing always helpful and delivery on time.
2021年12月5日
Very helpful and pleasant on the phone
Very helpful and pleasant on the phone, and dealt with my query, excellent service so far.
2021年11月26日
Quick delivery all fine so far
2021年11月22日
Good service throughout...
Good service throughout....would recommend to friends and family in the near future
2021年11月9日
Quick and easy to order and was with me…in 2days
Quick and easy to order and was with me in 2days delivery guy was polite and friendly and put my parcel in my hallway as it was heavy would recommend Boostelectic to friends and family x
2021年10月19日
Amazing company, price and fast delivery
Amazing my son absolutely loves his new electric scooter. Amazing price and well packed too would definitely recommend boost electrics.
2021年10月8日
Great customer service from Sebastian…
Great customer service from Sebastian after 2weeks having scooter there was fault in charging and app. he ordered a courier out to pick up the scooter to be fixed and has kept in contact through fixing it. seeing as he doesn't make the scooters I won't take a star off for faulty product as the service has been second to none
2021年9月30日
自発的なレビュー
Very good and Very helpful
2021年9月27日
OUXI V5 Electric Bike
OUXI V5 Electric Bike
Fast delivery good service quick reply deserve 5 stars. ⭐️⭐️⭐️⭐️⭐️
2021年9月22日
自発的なレビュー
Not the best customer service
Ordered my scooter, it arrived tracked, everything was great but suddenly the scooter started to run really slow, I messaged them, they said they'd get back to me when they spoken to the manufacturer, that was in August, not heard a peep since. Now I need to buy a new scooter (from another company) as when I took this one for an independent diagnostic test as I haven't heard from this lot, they said they couldn't fix it, they don't know what's wrong with it. I'm beyond disappointed! £279 down the drain!
From June until near the end of July I messaged you with no response. Then you told me it can't be fixed without even looking at it..
2021年9月19日
自発的なレビュー
Boostelectric からの回答
Hey Michelle,
This review is rather unfair and not accurate.
First of all you messaged me to say that someone deliberately cut your motor cables in February, which made the scooter slow so you went to a 3rd party shop to get it fixed which invalidated your warranty by the manufacture.
Accidental damage is not covered under warranty.
I haven't ignored you at all please check your WhatsApp message I can screenshot my reply back to you.
Regards
Sebastian
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