レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Borrowell alerted me right away to a credit inquiry on my account, which ultimately led to catching fraudulent activity. Without that notification, it could have gone unnoticed or not even been ca... もっと見る

5つ星のうち5の評価

Borrowell is a company you can count on to check your credit score and monitoring. Its navigation is so simple to use no troubles at all. Staff is friendly ans quick to respond in helping you. Thanks... もっと見る

5つ星のうち2の評価

I tried to sign up for rent advantage and couldn't get through on my bank link, because my bank says they are using outdated platform. Because the bank link failed, I sent them screenshots of my rent... もっと見る

5つ星のうち5の評価

I love Borrowell There app is easy to work with.They email me every month with my score update. They send info on how you can improve your credit score. I applied for a credit card with a high approv... もっと見る

企業情報

  1. 金融・保険

さまざまな外部ソースから提供された情報

Borrowell empowers Canadians to improve their financial well-being by providing free credit score and credit report monitoring. Get your free credit score today!


連絡先

4.5

優良

TrustScore 5段階評価の4.5

184件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Honestly I am so grateful for the help…

Honestly I am so grateful for the help that you provided me with my Equifax credit bureau you guys are amazing you always return emails in a timely manner you are always very polite and very thorough thank you so much God bless you I am so happy I am a member of borrowwell.

I would encourage anyone to become a member you guys are absolutely amazing thank you and God bless you for everything you have done for me I'm so happy that I decided to become a member thank you and many blessings Landon Stuart
Calgary Alberta

2023年8月11日
自発的なレビュー
5つ星のうち1の評価

I keep getting recommendations based on…

I keep getting recommendations based on my "unique credit profile" Always the same crappy capone junk cards and fairstone personal loans at 26.99%. What a joke. In the last month I've had 2 pre-approved offers, no fee cards decent sign-up and no annual fees. I have zero debt, pay my balances in full every month and Borrowell thinks the best I deserve is a crap one cc and fair-rip personal loan
A joke site for sure

2023年6月15日
自発的なレビュー
5つ星のうち1の評価

Harassment from collection agencies

Harassment from collection agencies. You check a credit score, then you will get tonnes of robocalls, and /or emails from collection agencies who say that you owe money to so called delinquent defaulted accounts. I get several of these weekly. Some of them (collections) say that they want to send me to litigation, even though I don't owe any money. Best to report spam and don't open any of the links or emails from them. I think that all of these are just AI. You can not really tell the difference between them anymore

2023年6月21日
自発的なレビュー
Borrowell ロゴ

Borrowell からの回答

Hi Vance,

We are sorry that you are receiving so many emails. That sounds really frustrating.

The only promotional emails that Borrowell will send you, will be for certain product offerings that we think may be of interest to you.

If you wish to unsubscribe from our promotional emails, please click on the link found at the bottom of our emails, and this will stop all further marketing emails. The only emails you'll receive from us moving forward, would be for credit score updates and account changes, as these are considered transactional emails.

If you have any additional questions, please contact us directly at info@borrowell.com with the subject "Trustpilot Review", and our team will be happy to help you.

5つ星のうち1の評価

Wrong credit info and always trying to sell you things

I’m not sure what is up with their service. I had a credit score and then in one week it disappeared to 0. I freaked out (obviously) and sent them a message but they told me to contact equifax because I must not have any open accounts (I do, I even logged into equifax to check my monthly free score there) or that I must have more than one equifax account and I need to merge them. When I logged into equifax, everything was as it should be. Things that weren’t reporting on Borrowell were reporting to equifax fine, and up to date as well.
The rent advantage I paid for, for a few months never made it onto any of my reports so that was wasted money (supposed to appear after a month or two - at 3 months now and nothing so I cancelled).
All these emails and trying to upsell things all the time. I prefer using credit Karma for my updates and you can get free monthly Equifax credit reports straight from the source without all the extra trying to sell you things.

2023年4月30日
自発的なレビュー
Borrowell ロゴ

Borrowell からの回答

Hi there,

Thank you very much for your feedback.

We're sorry to hear you're having issues with the Borrowell app, that sounds really frustrating. It's important to note, the score Borrowell presents to you is called the Equifax Risk Score 2.0, this score comes directly from Equifax Canada. Additionally, apps like Credit Karma and most banks will show you a credit score from TransUnion.

Moreover, Our app showcases relevant credit products, that fit a member’s unique credit profile, helping them choose products that can improve their credit score. We apologize if a product wasn’t right for you, we have partners that may be a better fit.

Lastly, please contact us directly at info@borrowell.com with the subject "Trustpilot Review", and our team will investigate and resolve your reporting issues.

5つ星のうち1の評価

Another you can't trust.

In January of 2019 we took out a loan with them, everything was great until recently. We reached out a few times to get a pay out statement since there are only a few months left and we want to pay off the loan. No callback, no Ema reply just complete and disrespectful avoidance. They have totally ignored contacting us back although their website clearly states you can pay off at any time with no penalties.

This type of customer service is disrespectful, dishonest, and just completely rude and ignorant.

2023年4月22日
自発的なレビュー
Borrowell ロゴ

Borrowell からの回答

Hi Jean, thank you very much for the feedback. We're sorry that you had a frustrating experience. Please contact us directly at info@borrowell.com with the subject "Trustpilot Review", and our team will be happy to help resolve your issues.

5つ星のうち1の評価

FAKE RECOMMENDATIONS

FAKE RECOMMENDATIONS. I have been using Borrowell for about 2 years now closely watching my credit score...goes up, goes down (NEVER MISSED A PAYMENT OR WAS LATE WITH A PAYMENT IN 4 YEARS)......Applied for a credit card where "their" recommendation was "Excellent"....was declined. Now all I get is emails from loan companies trying to scam me. Borrowell is useless and does not show an accurate display of my credit history. By using their "recommendations" all this does is LOWER MY score because these companies do a credit check and this lowers the score. Back to the OLD FASHION way of contacting Trans Union or Equifax DIRECTLY. Stay away from Borrowell app.

2023年1月17日
自発的なレビュー
5つ星のうち5の評価

Rent Advantage

Just signed up for $5/mo to report rent. They said it shows up as a trade line and visible in 4 weeks as ""BRWL SELF-RPT RENT." Wish they could come up with a better name for credibility. First month - not sure if it will work yet, timeline to show seems to quick normally its 4 months - checkout is stripe.

All other services seem fine to check score. Haven't used a referred product yet.

Update: system is always broken so I have to email their team monthly a screenshot or statement of my etransfer to my landlord.

2022年12月15日
自発的なレビュー
5つ星のうち1の評価

From good to bad to worse...

Started off optimistic when using Borrowell, however, things gradually took a turn for the worse. Signed up for the Rent Advantage program and have had nothing but problems since starting. Their systems are not able to detect my payments and I am bombarded with automatical email reminders telling me they will be reported to Equifax as "late" when in reality, they were paid on time. I had to jump through a ton of hoops to make things work last month and this month is a complete repeat. Customer service is completely MIA and I've lost a great deal of trust and faith in this platform as a result, especially considering this program is a paid service. It basically looks like I'm paying to destroy my credit. Not thrilled.

2022年12月13日
自発的なレビュー
5つ星のうち1の評価

It’s unfortunate I’m unable to give…

It’s unfortunate I’m unable to give zero stars. I have fought with this company for almost a year to report my credit accurately. It gets fixed for a week or so and then reverts back. I contacted Equifax and they advised that Borrowell’s reporting doesn’t have any real value other than giving an idea of where your credit is at. Equifax for the record reports my bureau correctly.
I have tried and tried to have this corrected and all Borrowell does is point at Equifax who again, reports my bureau correctly. Credit Karma on the other hand, reports my bureau correctly. If you’re going to use one of these third party providers, I would strongly advise to use Credit Karma. Borrowell just can’t seem to get it right. Be better Borrowell. Canadians have the right to accurate reporting.

2022年12月5日
自発的なレビュー
5つ星のうち1の評価

Questionable "lending" from a questionable crew.

Borrowell has "offered" to 'lend' me my own funds @ 19.9% interest. This is a scam at best and fraud at worst. They continue to push a questionable loan from a company with no verifiable information. Next I suspect they will seek bank account information and they do not respond to my questions nor concerns.

2022年9月13日
自発的なレビュー
5つ星のうち1の評価

Borrowell cannot be trusted!!

Borrowell does not offer accurate credit score information. I applied for a loan whose minimum credit score requirement was 650. Borrowell said that my score was 737, so I confidently applied for the loan. Today I was denied the loan because my score didn't meet their minimum requirement which means that my score is less than 650. Thanks so much @borrowell

2022年6月24日
自発的なレビュー
5つ星のうち2の評価

Crooks pushing crooks on unsuspecting customers

The only thing Borrowell has going for it is the free credit scores. Stay far, far away from their "recommendations" for loans, credit cards etc. They aren't tailored to you as they claim, and they won't grant you a loan no matter what the crooks of Borrowell try to tell you.

My issue with Borrowell is their fake loan recommendations pushing questionable companies on their customers. Borrowell repeatedly nagged me by email for several months about a company "Fresh start" supposedly being willing to offer me a loan based on my credit score. So, when I needed to borrow money I stupidly believed Borrowell's BS recommendation and filed an application with "Fresh start". I soon found out that "Fresh start" is a fly by night company that operates under several different names and can't even get their own aliases straight. They pulled a bait and switch on me, replied to my application under two different company names and didn't even consider my loan application after demanding a stack of private info. Instead they pushed me to apply for one of their fake "savings" loans which is a stone cold ripoff. So much for being willing to approve my loan based on my credit score!

Since Borrowell recommended these crooks, I wrote an email to Borrowell to complain about this company and its tactics. Their response was a disrespectful and patronizing "well not all loans are approved you know" as if I were in kindergarten and as if I had been complaining about my loan application being denied when I was complaining about their fly by night choice of "partner". They passed the buck onto "First start" and refused to take any responsibility for THEIR choice of these criminals to recommend to their clients. So if one of Borrowell's "partners" screws you over, don't expect even an apology from Borrowell even though it's 100% their fault for lying to you and pushing them on you in the first place.

Hey Borrowell, when you push crooks on your customers, lie, and stonewall them when they complain, don't be surprised if they conclude that you're crooks, too. If you had taken any responsibility or shown any respect when I complained I wouldn't be here writing this now. I'll be getting my credit scores directly from Equifax from now on.

2021年4月30日
自発的なレビュー
5つ星のうち5の評価

Borrowell is Great!!

They are a free service that keeps you up to date on your credit report. I use them all the time and I love them. It’s made me think how important it is to have a good credit rating. Thank you Borrowell!!

2018年10月21日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報