I had a very positive initial experience with the sales team; the staff member was helpful, offered a good deal, and the delivery was perfectly on time. However, the experience went downhill... ãã£ãšèŠã
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After speaking with Tom, we arranged to visit his shop to get a new bed, mattress and headboard. Tom ran through the options after agreeing our budget and then priced up a 4 draw double divan, Dior ma... ãã£ãšèŠã
Bought 2 Henry single mattresses, top of their range in March this year, by August they had sagged in the middle and totally unuseable, uncomfortable and unsightly. Emails to Tom go unanswered, manage... ãã£ãšèŠã
Tommy himself rang me to tell me it was being delivered, then 2 days later his best friend dropped it off. I was expecting 2 burley drivers and was pleasantly surprised when a beautiful blonde and a... ãã£ãšèŠã
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Without doubt the best mattress andâŠ
Without doubt the best mattress and best value I have ever slept on and I have been with thousands of women
The best beds about and the mostâŠ
The best beds about and the most amazing service I couldnât recommend enough!
Definately Recommend
Have had my mattress now for a little while and I must say itâs the best I have had so far. Excellent quality and the delivery was literally straight after I ordered it. Absolutely over the moon with this purchase.
Would definitely recommend to anyone looking for a quality mattress.
Unbelievable service from start toâŠ
Unbelievable service from start to finish. Very friendly guy and the pillows are so comfortable. Thank you so much for everyone at the Bosh team.
Excellent service
Excellent service
Great bed
You wonât be disappointed!
What a fantastic company
What a fantastic company! Bought a Sinéad mattress & a Brentwood adjustable casual dinning garden set from them online. It was delivered to my home in just over a week from ordering. Friendly delivery drivers, great price and Iâm really pleased with the products. Highly recommend!
Reliable firm and prompt delivery
Excellent Service from Bosh Beds!
After being messed around by bensons for beds. I sent an email to Bosh Beds after their closing hours yesterday. Within 10 minutes Tom rang me and I explained what we wanted and what we had previously purchased. He also Face timed us to show us exaclty what we would be getting and what design of headboard we wanted. By 6.30pm we had an update that our bed was on the van ready to be delivered the NEXT day. 10.30am the bed was delivered by Mitchell and Guy who again were very pleasant to deal with on delivery. We have put the bed together and it's alot better then we had imagined. We will definitely use Bosh Beds again in the future!
Let down on refund.
Were great when I placed my order for a sun lounger but I had to cancel as I had been bought one as a gift. I cancelled immediately but nearly 2 weeks later I am waiting for a refund despite being promised I would receive it 5 times. They dont return your calls, don't call back when they say they will and I still received a call asking if I was in for delivery! Sadly I would not use them again.
These guys were superb
These guys were superb. We had one on order with another company and weâre let down twice. I ordered our mattress from Bosh Beds Ltd last Sunday and it only took a week. The product is spot on. Highly recommend
unreal service from Bosh Beds
unreal service from Bosh Beds, ordered my base and bed Saturday afternoon and it was delivered by midday on Monday, I was at work and the drivers took in and put out the way for my mum and she said they were polite lovely people.
will defo be the only company i use going forward.
Aloe Vera pillow
Brought a pillow and it Came within a good time scale, very comfortable.
Cracking service all round
Disappointing Service
I have been avoiding writing a bad review as this is not something i like to do but I Ordered 1x double mattress this took two weeks to arrive, I left a voicemail and had no response I then emailed again no response, phoned again and was told the driver would phone to let me know when he would deliver but i did not know the day it would arrive! the day it did arrive i had no phone call the mattress was left at the side of our house and the driver had pushed the mattress against the wall knocking our outside light off exposing wires to the elements, I directly messaged the owner twice, again no response, I am really disappointed with the service. A message returned and better communication would have gone a long way.
Slow delivery but great product!
Slow delivery but great product. I purchased an indulgence pillow for my husband for his birthday and it hadn't arrived after two weeks so I chased this via email but never got a reply so called the Customer Service line and was put on hold for a while whilst they looked into it and they said it would be delivered the next day. (When I got home, it had been delivered that very day but had been thrown over the fence and got very wet having been outside on the path for ages in the rain...) Luckily the pillow wasn't damaged and is a great product - my husband is really pleased.
No email 24 hours before delivery asâŠ
No email 24 hours before delivery as advised. Mitchell did ring an hour before delivery and was bang on timeâ
Cashmere mattress fabulous slept like log
ð Thanks Tommy S. & the team
We ordered a garden furniture set fromâŠ
We ordered a garden furniture set from Bosh beds, all very easy to do. The team answered any of our questions about delivery etc very quickly.
Delivery of the furniture was quick and professionally completed - Tom was happy to deliver via our back garden entrance making it easier for us move to the right spot and put up. The furniture didn't take long to put up and i would defo recommend Bosh Beds. I would also look to use them in the future as well.
The worst quality mattress Iâve everâŠ
The worst quality mattress Iâve ever had. Plus the owner felt the need to push his anti-vaccine beliefs onto me! Avoid, avoid, avoid!
Brilliant quality chair and exceptionalâŠ
Brilliant quality chair and exceptional delivery
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