Great prices even better then certain discount stores, food arrived with lengthy expiry dates. Packaged extremely well, and everything was recyclable. Products were selected into plastic bags yo preve... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My greatest criticism of Bother has to be the sheer frustration of seeing so many products out of stock which I otherwise would of selected. This limited my choice of selection so I was not happy... もっと見る
企業が回答しました
I have used Bother for a long time. They are generally great. Deliveries on time and efficient. There are occasions when things are not so great - leaks or crushed items but these have generally been... もっと見る
Really impressed with the service and products. Previous reviews mentioned some spillages, so it is good to see that packaging got improved and everything liquid was in separate bags. Also,the expiry... もっと見る
企業情報
当該企業による記述
We're Bother, here to save you and the planet from household shopping. Delivering what you need, when you need it with no subscription. We save you time, money and cut your household carbon emissions.
連絡先
Grand Union Buildings, 332 Ladbroke Grove, W10 5AD, London, 英国
- hello@webother.co.uk
- bother.com
4.6
優良
7321件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have used Bother for a long time
I have used Bother for a long time. They are generally great. Deliveries on time and efficient. There are occasions when things are not so great - leaks or crushed items but these have generally been acknowledged and rectified. This time I had a broken box and squashed items. I reported this and have heard nothing since. Rather disappointed !
2023年5月15日
The cartoon they used to park my stuff…
The box they used to park my stuff is not strong enough. However, the delivery slot was ok
2023年5月14日
Bother からの回答
Hi there,
Thanks so much for taking the time to review your Bother experience, we really appreciate it.
We're sorry to hear that you had issues with the outer packaging. Have you raised this with our customer care team at all - hello@webother.co.uk
We'd love to know if you experienced any damages so that we can investigate this. We'd never expect our customers to receive damaged goods.
Fingers crossed we can make it up to you next time around 😊
Take care,
The Bother team
watch the prices
prices seem to yo-yo quite a lot, a few items are actually dearer than Asda even with the members discount. Used to be cheaper for all the items
2023年5月14日
Bother からの回答
Hi Brian,
Thanks so much for taking the time to review your Bother experience, we really appreciate it.
We're sorry to hear that you've noticed some changes in prices. We're continually trying to remain as competitive as we can with deals and offers, so it may be that the offers had expired since the last time you saw them.
Fingers crossed we can make it up to you next time around 😊
Take care,
The Bother team
Really impressed with the service and…
Really impressed with the service and products. Previous reviews mentioned some spillages, so it is good to see that packaging got improved and everything liquid was in separate bags. Also,the expiry dates are at least a year ahead. I will be ordering again if I need some top up.
All the best with your business, because everyone should bother😉
2023年5月21日
Good and quick service
Good and quick service , nice and secure packaging . Definitely recommend 👌 many thanks
2023年5月13日
Rock solid reliable
I’d never heard of this company until I took up with one of their offers. It’s so easy to use their site, the price for my basket is excellent and they are very reliable. Nothing else needs to be said!
2023年5月21日
I wanted to buy six boxes but could only buy two lots of three.
I wanted to buy six boxes of cans of Diet Coke but was only able to buy three of Diet Coke and three of Coke Zero. This was a surprisingly irritating limitation.
Having read Bother's prompt and courteous (but fundamentally unhelpful) reply, I will just say that were this limitation not in force, I'd have bought six more boxes from them today - as it is, I'll pay the 50 p extra and go to Tesco, or the penny extra and take a longer journey to Morrisons... where I can buy the Diet Coke I actually want and not a 50:50 mix of Diet and 'Zero.
2023年5月21日
Bother からの回答
Hi Jon,
Thanks so much for taking the time to review your Bother experience. I'm sorry to hear that you were irritated by the limits on the range of coca cola!
In order that we can ensure we have the right supply for the demand of our customers, we have introduced a few volume limitations across our entire range.
General product quantity limits shouldn't get in the way of our customers (most are set to 50!) However, please know that lower limits apply to specific items in order that we can deliver more efficiently too.
We're sorry again!
Best wishes,
The Bother team
Good prices and excellent delivery time.
2023年5月20日
Loads of products at very competitive…
Loads of products at very competitive prices, well wrapped and packed in environmentally friendly packaging, delivered promptly to the door! Easy!
2023年5月13日
Very secured & neatly wrapped up box
Very secured & neatly wrapped up box .
But the box was so heavy to lift could do with having balding it into 2 boxes thankyou
2023年5月19日
Bother からの回答
Hi Nasima,
Thanks so much for taking the time to review your Bother experience, we really appreciate it!
We know that due to the nature of the goods we sell, our boxes can get pretty heavy. We'll always follow DPD's packaging rules and guidelines on weight restrictions to ensure the safety of their drivers. Having said that, we know that sometimes customers can find a box of household groceries heavier than what they would manage to carry home from the shops. It's practically impossible to carry the contents of your traditional supermarket shop from your car in one go, even though, let's be honest, we've all given it a good go! But in any case, we'd always recommend unpacking your Bother box at your door to lighten the load a little.
I hope you have a wonderful rest of your bank holiday.
Best wishes,
The Bother team
So pleased I found this site
So pleased I found this site, I ordered enough Branston baked beans (60 tins) to feed my addiction for a couple of months, at a very, very good price, free shipping over £40, next day delivery and excellent communication, thank you Bother.
2023年5月19日
Too much packaging.
Too much packaging and items still arriving damaged and crushed. Better off going to the supermarket and saving the environment too. Customer service is good. Ps I do have an electric car.
2023年5月20日
Easy ordering & very speedy delivery 🚚…
Easy ordering & very speedy delivery 🚚 will definitely use you again!!
2023年5月19日
They delivered everything i ordered
They delivered everything i ordered, no replacements and nothing missing,and the delivery guy was friendly and helpful .
2023年5月10日
Bother からの回答
Hi there,
Thank you so much for taking the time to review your Bother experience, we're really grateful - and we're really glad to hear that overall it was a positive shopping experience!
We'd love to know exactly what would bring your Bother experience up to 5*s - our team have reached out and can't wait to hear back from you.
Take care for now,
The Bother Team
Not a good start for Bother
2023年5月18日
Bother からの回答
Good morning, Dr Shamy,
Thanks for taking the time to review your Bother experience.
We're sorry that you haven't been super impressed so far, but are grateful that you took the time to share your concerns with us. As you know, we're a young business looking to build a service for our customers, so your feedback is appreciated and has been shared with the rest of the team.
Hopefully we can turn this 2* review around!!
Wishing you a wonderful rest of your bank holiday weekend.
Take care for now,
The Bother team
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