Bottledandboxed レビュー 

72
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Yvonne in the office is super helpful. As a corporate customer it's always easy to deal with Bottled & Boxed to get gifts out to our customers. Quick reliable service.

5つ星のうち5の評価

WOW, I’m at a loss for words and that ain’t easy. I give this company a standing ovation 👏🏾 👏🏾👏🏾👏🏾👏🏾🫶🏾 This company truly care about what they do and best of all you are dealing with,... もっと見る

5つ星のうち5の評価

I honestly don’t know what they put in the water at Bottled & Boxed, but their level of service deserves an award. From start to finish, everything was seamless brilliant communication, super... もっと見る

5つ星のうち5の評価

I cannot rate Bottled and Boxed highly enough. The well known courier..which I won’t name..didn’t deliver when they said they would, setting off a chain of events, including on extremely rude shopkeep... もっと見る

企業情報

  1. ギフトバスケットの店

当該企業による記述

At Bottled and Boxed we hold years of experience in gift delivery, and stock everything you could possibly need to deliver a gift to a friend or loved one.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

72件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(72)

過去12か月のレビュー数: 23

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer experience

Yvonne in the office is super helpful. As a corporate customer it's always easy to deal with Bottled & Boxed to get gifts out to our customers. Quick reliable service.

2026年6月18日
5つ星のうち5の評価

5 Stars Isn’t Enough

I honestly don’t know what they put in the water at Bottled & Boxed, but their level of service deserves an award.

From start to finish, everything was seamless brilliant communication, super speedy delivery, and just an all-round fantastic service.

Dealing with Yvonne genuinely felt like chatting with a best friend who also happened to be ridiculously organised and efficient. I’m actually going to miss our daily messages… which is not something I ever thought I’d say about customer service.

Nothing was too much trouble, everything was handled quickly, professionally, and with so much personality and humour.

If you’re thinking of ordering from them do it. Your parcel will probably arrive before you’ve even finished checking out ;)

2026年5月13日
5つ星のうち5の評価

WOW, a standing ovation 👏🏾

WOW, I’m at a loss for words and that ain’t easy. I give this company a standing ovation 👏🏾 👏🏾👏🏾👏🏾👏🏾🫶🏾
This company truly care about what they do and best of all you are dealing with, compassionate, understanding and intelligent humans.
Thank you 🙏🏿 thank you 🙏🏿 thank you 🙏🏿
You have gone above and beyond, what I ever expected.
I have used this company many times and will continue to do so. Brilliant just ABSOLUTELY 💯 the best.

2026年5月13日
自発的なレビュー
5つ星のうち5の評価

Would recommend

Didn't see the product but the recipient was very pleased with it. Ordering was very straightforward and I was kept informed of delivery throughout the process, delivered on the date I chose with no problems. Would use again.

2026年3月3日
5つ星のうち5の評価

Excellent

I came upon this company while browsing and ordered a lovely wine set in a birthday box ,I cant comment on the wine yet but I am sure it will be a quality and I love the box idea,also the customer service is excellent and speedy delivery.I will use again for sure.

2026年2月25日
自発的なレビュー
5つ星のうち1の評価

Disappointing Experience

I ordered three separate bottles form Bottle and Boxed this Christmas. One of my colleagues received a bottle of Whiskey instead of the ordered bottle of Gin. This in itself was quite disappointing as the gift was hand picked based on that person's preferences. When I raised the issue with Bottle and Boxed they asked for evidence requesting a picture of the bottle. Not wanting to bother any further my colleague, I provided a screenshot of the message with my colleague, but that unfortunately was not sufficient for Bottle and Boxed to correct the issue. I appreciate the need of the company to protect themselves from scammers, but as a company specialising in gifts, I think you should either be very effective in your delivery process, or prepared to be flexible in rectifying any issues. For these reasons I won't be using them in the future.

2025年12月22日
自発的なレビュー
Bottledandboxed ロゴ

Bottledandboxed からの回答

Dear Daniele,

Thank you for your feedback, it is very much appreciated.

We completely understand your concern and, while errors can occasionally occur, we always aim to resolve any issues promptly and fairly.

In your initial email 22nd December, you had informed us a bottle of whiskey was sent instead of a bottle of the gin you ordered. You also mentioned that you did not intend to ask the recipient to return the item which we fully understand. To investigate the matter with our team and arrange for the correct item to be sent, I therefore requested a photograph of the bottle received.

On 23rd December at 08:52 you explained you were not able to ask them for a picture of the bottle as you didn’t want to bother them. You kindly shared screenshots of your text exchange and noted that if this was not sufficient, you were prepared to just move on. Unfortunately, without a picture of what had been received, we are unable to proceed with issuing a replacement.

On 6th January you had emailed to ask if I had a chance to look into this issue any further, As explained previously, we are unable to move forward with reshipping the correct item unless we receive a photo of what was delivered.

Thank you again for taking the time to reach out to us. If circumstances change and you are able to provide the requested image, we will be only more than happy to assist further.


Kind Regards,
Yvonne Blewitt

5つ星のうち5の評価

Never any problem

I live outside the UK and have used them for Christmas presents for the last couple of years. They have always delivered a few days before Christmas without fail.

2025年12月16日
自発的なレビュー
5つ星のうち5の評価

Astonishingly good service

Astonishingly good service! Bought a bottle online at 3.30 yesterday. Received confirmation by email within 15 minutes. Another email this morning saying it would be delivered between 10am and 12.00 and it was.
Highly recommended.

2025年12月31日
自発的なレビュー
5つ星のうち5の評価

Very impressed

Easy website to navigate with a good selection, reasonably priced. Particularly impressive was the after sales service in ensuring I was fully aware of the method of delivery and the likely times. Very impressed!

2025年11月7日
5つ星のうち5の評価

Absolutely brilliant

Delivery spot on.
Packaged brilliantly.
Surprise joy from recipient absolutely made my day.
As an Australian resident there is always a fear that time zones may interfere with UK delivery.
Thank you so much for allaying my fears.
Shall definitely 💯 use Bottledandboxed.com in future.

2025年10月21日
自発的なレビュー

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