BPS - Broadcast & Production Services レビュー 217

I wanted to buy the DJI FPV Remote Controller 2. Shelly Allen has given me information and responded to my email. I appreciated her answers. However, I couldn't get it for 3–4 weeks. When it arrived in the UK, I changed counties, so I couldn't get a solution for how I could get it, even though I offered to change the delivery address (same city) or deliver it to my next-door neighbour. I also contacted a delivery company, and it was written that they should get information from the sales company. The result was negative, so I cancelled my order five days ago and asked to pay back my money. I have not yet received my money back.

Best price for Lumix camera, also had stock when no-one else had. Great communicarion and fast delivery. I would certainly buy from this company again.

Great communication from the start. All products were in stock and dispatched immediately. They arrived ahead of schedule - thanks BPS!

Advertising items for sale that they do not hold in stock, very disappointing as we could not get from the original manufacturer and had high hopes after reading the positive reviews.
Unprofessional companies do not realise that it is illegal to advertise items for sale, within the UK, that are not physically held in stock.
My advice is always read the negative reviews as they are more accurate than the positive ones.
Avoid buying from this company.

*EDIT* Order number #83269.
Jackery Carrying Case Bag for Explorer 240.
The item said it was in stock when we ordered it.
Ordered on Sunday 9th September and took you 3 days to inform us the you did not stock the item.

As I said above it is against the law in the UK to advertise items for sale that you do not physically hold in stock.

I bought my Hi-5 from these guys a few months ago then recently bought a monitor and some other bits. They are by far the best Arri dealership/pro video store. They reply quickly, and you feel like you’re talking to a person not just a salesperson. They did me a great deal on everything I bought and were friendly and helpful in the process.

Honestly blown away by these guys, I wouldn’t go anywhere else!

Super quick delivery, great comms, all-round first class experience. And great equipment at a competitive price. Many thanks 🙏🏼

Good communication and delivered next day

Very efficient service from BPS in processing and fulfilling my order and delivery was also good with delivery time slot notification as I requested.Well done to the team.

Good fast service, very happy with my camcorder purchase. I would buy from them again

Bought a new floor bag, Arri Unit Bag Medium ii. Perfect condition and the cheapest price I can find anywhere on the internet.
Delivery was super speedy, chose 3-5 delivery and got it in 2 days.
Will be coming to this site first for all of my work needs.

Great communication and very fast delivery to N.Ireland. Best prices I could find.

Brilliant customer service - nicest guy you could ever wish to meet. Helped me with my purchases even to the extent of personally checking stock levels - couldn't ask for more help.

Delivery was absolutely super fast - ordered one day got it in my hands the following day - it doesn't get much better than this, outstanding.

Parcel was well packed so my precious items were received in tip-top condition.

If you haven't used BPS before, do so, you won't be disappointed - thoroughly recommended.

Nice product at a good price. Arrived as promised on time.

BPS are our preferred supplier for all things tech! They truly are excellent. If we need invoices, assistance or technical support they're easy to get hold of, orders are shipped out immediately and they're all-round fab. Highly recommended!

Had ordered a GoPro surfboard mount and floating handle, took the money, confirmed order for 3-5 day delivery, hadn’t any further correspondence, contacted them 7 days after placing order to be told the mount wasn’t in stock and offered a refund, needless to say wasn’t happy as was a birthday present, have reordered direct from GoPro. You understand these things happen but for a company to sell items not in stock and then not bother to inform you is unprofessional, seems to be a specialist company and probably not interested in smaller orders, my advice would be to avoid, certainly for small items.

Product I needed in stock. Sent and arrived quickly. Kept informed in all stages of dispatch and delivery.
Great service. Many thanks

I ordered an in stock item online. I later received an email to say it was out of stock. They asked me to contact them if I had any queries.

4 emails were left unreturned. I asked for my express delivery to be refunded as it was not in stock it was now not urgent. My delivery fee was part refunded. Considering the way in which their system failed and how their response to customers' needs was so poor I expected more. But perhaps it's because I've dealt with better companies

I think i found my best new toy shop!!
All I experienced was positive friendly and professional service from the team at BPS. I will be shopping here again in future.
Thank you to Lee for you time.

Bit pricey but great products and service. Fast and very good customer service