Brace-Yourself レビュー 131

Had a mix up with my order and received the wrong item. Jeff sorted this out with no fuss then sorted me out with my refund and order of the correct item. Superb customer service.

Massive thank you to Jeff at Brace-Yourself, I desperately needed fast delivery of a knee brace for my son and Jeff saved the day! Brilliant personal customer service! Highly recommend!

I just wanted to say a huge thank you to Jeff who has been so very helpful in finally getting my pillow delivered to me. He has been most patient and efficient. Hopefully I can now get a good night's sleep 😴. Great service.

Litterally night and day difference. I had a nasty skate accident and my knee has been killing me for about 3 weeks now. Ordered the knee sleeve and oh my days what a difference. Love it.

I purchased a knee brace from brace yourself last year. The customer service was great. I wanted to repurchase the same item this year from brace yourself but i found the product I was looking for cheaper elsewhere. I told Jeff, he got back to me quickly and price matched the product. Jeff sent my knee brace on a speedy delivery as well. Very happy. Great service as usual. Thanks Jeff

What a pleasure this company has been to deal with! I needed a knee brace / support to help me in my journey back onto the hockey pitch, some months after knee surgery. I wasn't sure what sort of brace to buy, & ended up purchasing something that was uncomfortable [for me]. Jeff was so responsive - same day replies to my emails asking for help, with a no quibble willingness to exchange what I had bought for an alternative option, which arrived the very next day [& is amazing]! I can't thank Jeff and the team enough - absolutely outstanding customer service.

Excellent company. Fast and efficient. Had a slight problem with the product I bought (through no fault of the company itself) and the matter was rectified pretty much immediately. Absolutely top-notch customer service. Cannot recommend them highly enough.

Absolutely wonderful customer service and an excellent product. I bought the elbow brace as I suffer from tennis AND golf elbow and am now totally pain free. From placing my order to follow up questions, communication has been first rate. I have recommended Brace-Yourself to several of my tennis friends and they have all bought the same product! Jeff in customer service deserves a medal. Outstanding!

Outstanding customer service. Having been badly let down by Amazon (who cancelled my "next day delivery" three days after it was due) I phoned Brace-Yourself and my order was with me before lunch the next day - with a handwritten note enclosed! Thank you.

This company is an absolute dream to deal with

Great products and superb service

The whole experience was great. Brace arrived next day. I didn’t have to take to my physio to fit it for me as instructions were really straightforward and adjusting it by myself was so simple. I had used bulky ones in past but none gave me the support I required. I wore it all day and didn’t have usual pain, I really recommend this support as it’s great.

Never experienced customer service like this, my order went to a pick up shop that I hadn't requested, needless to say I wasn't happy, contacted seller and they sorted replacements for next day delivery. I assume they recovered the products sent to the pick up shop. Brace-yourself will do their utmost to solve/rectify any issues with delivery.

Jeff was absolutely excellent. Sorted me out straight away when i messed up my order. Honestly the customer service could not have been better. Thanks.

I've been suffering with fairly constant pain in my hands caused by arthritis making gripping objects and handshakes particularly uncomfortable.
I started wearing the Incrediwear circulation gloves a few weeks ago. I'm finding that within minutes of putting them on my hands become more comfortable. The tips of fingers being exposed means they are wearable for many activities where touch is important (ie. using my phone, writing, etc.) and even though the fingers are exposed they, too, stay lovely and warm - the effect of the promised increased blood flow, I assume.
They do get grubby with frequent use but I hand wash them in a 'delicates' liquid and they come up good as new.
With so few effective treatments available for arthritic hands it's good to have these gloves for day to day comfort.
Thank you Brace-Yourself and Incrediwear!

Ordered a forearm brace and patella knee support, measured by physiotherapist.Arrived 2 days later, both items too small,immediately phoned them Andy most helpful said there's no bigger size,authorised a refund.Thats when the helpfulness changes to arrogance/ignorance.Had to wait 15 working days for it to be processed & further 10 days to clear on credit card, as per there return policy which was shoved in my face continuously.The knee support itself was flimsy at best,same get off Temu/Ebay, just fraction of price,same with arm brace,very lightweight plenty of ventilation,but flimsy, one i got from hospital so much better. Physiotherapist totally shocked a poor aftersales & has removed them from his catalogue.I certainly wouldn't recommend especially at the high prices, would expect something that's a quality product..

Superb sleeve for my calf! I have got the incrediwear product and have been able to get back to training so quickly. Clive and team are the orthopaedic GOATS!

Brilliant service and advice, so helpful and knowledgeable - Thank you!

Really needed help with my knee, and the sleeve that was recommended has been a game changer for me.

Professional service from Jeff. He understands exactly what is needed and bends over backwards to make it happen.
Faultless ☺️

Ordered late friday morning received saturday morning 10am. Cannot thank Jeff enough for making sure the parcel was sent out for delivery at my last minute request.

My order was dealt with very promptly
I ordered two braces of different sizes as advised by my physiotherapist. I returned one brace and was reimbursed
The service is great but the brace is amazing. I had a weekend in London and wore it on days when I was walking or standing for long periods of time
The difference it made to my knee was very noticeable. No pain or feelings of tiredness. Life can get back to normal now
I am off to Cornwall soon and will test out my cliff walking!