Brace-Yourself レビュー 132

I ordered a Genutrain 3 knee support as I am recovering from a broken leg and a grade 3 MCL tear. Have been in a big hinged brace and wanted something less bulky. The knee support is awesome, but more so than that the company were so helpful. Initially it said 3-5 business days for delivery, but as soon as I did the order I messaged them to ask if they could send it asap. They responded immediately and sent it that day next day delivery. Best customer service!

Customer support was excellent. There was no stock in my particular colour but they got back to me extremely quickly and amended the order. I was very pleased indeed at the level of personal support.

Great service bought the Bauerfeind
ViscoHeel K in 2 sizes one was perfect other bit to big so returned for hassle free refund great coms throughout. I was also happy to pay a bit more for this product from a UK stockist/supplier has delivery and returns for stuff like this form EU is not worth the agg for extra few pounds.

The team at Brace-Yourself could not have been more informative and helpful.
From my initial enquiry to getting the item out to me, they were 100% professional, courteous and helpful. There was no hard sell and their website contained so much relevant and clear information that when I called, I already knew what knee brace suited me and the call only reinforced this.
We've become so used to poor service in the uk, that dealing with Brace-Yourself was a breath of fresh air.
Well done guys.

Absolutely fantastic customer service (Jeff). Great knee brace, definitely recommend to others.

Excellent range of products which are of a medical quality.Super service and customer support.Thanks.

Excellent service, ordered and arrived quickly, great customer service by Jeff, knee support recommended by my knee surgeon and can confirm it’s excellent, good quality and fit worth the money and nice company to deal with , thanks.

I ordered a bauerfeind knee brace for a reasonable price.

Unfortunately the knee brace didn’t hold up and the inside material gave in relatively quickly. I contacted Braceyourself and their customer service team had the issue resolved quickly and with ease.

Great customer service and definitely recommend using their

Perfect customer service, perfect product!

A really good company to do business with. Proper 5 star customer service and excellent communication.
extremely helpful in choosing the correct product and as well as after sales service

Excellent customer service and great after care service.

From ringing them up to delivery.
Fantastic team the lady on reception was so knowledgeable and helpful. What can i say service above and beyond that is hard to find in this day and age.Thank you.

I bought the Genutrain p3 what a fantastic product. Worth every penny.
Jeff’s customer service is by far the best I have received. I would definitely use this company again and highly recommend it.

Good prices, speedy delivery and a personal, prompt and friendly response to my phone and email queries. Recommend.

I was taken by surprise at just how good the customer service was from Jeff. It's rare these days. I called in to check if they had the product in stock before I made the order online. Jeff was very helpful over the phone and quick to respond on emails. I received my order the next day as promised. I don't usually make a fuss of things but given it was a premium product at a premium price I noticed that the product may have been used before. I sent a photo to Jeff and queried it with him. He got back to me the same evening and offered to send me a replacement ASAP as he had just had another delivery. I would definitely purchase from this company again.

Having tried locally without success on 22nd Dec to urgently obtain an ankle brace and being told it would be in January , I contacted Brace -Yourself by phone. Geoff was exceptionally helpful and the next day a delivery company delivered my brace. Truly exceptional service/ would not hesitate to recommend this company.

Brace yourself have offered me friendly service and clinician advice to help me choose the correct support for my knee. They responded promptly to my queries. I recommend them.

Excellent Customer Service.
Having contacted the company by phone regarding a problem, the response I received was friendly, helpful and extremely satisfactory.

Advised to purchase from clinical specialist for my son, initial problems were with courier and contacted Brace-yourself. Magic, fast response and a named person who was excellent in dealing with my query. Thank you, excellent company in my experience

Just received my EpiTrain elbow support brace as my Physio recommended it for an injury. Service was fantastic and it arrived very promptly. Highly recommend.