So happy we went to Bradfords for our building supplies for our new patio. Easy on line ordering both times. Great communication for delivery day and the driver lifted the bulk bags, slabs and cement... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered paving slabs on line, easy process, kept informed of delivery date and was sent text on delivery day giving time window for delivery. Goods delivered on time and driver apologised that order w... もっと見る
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Good quality gravel & decorative stones. I wasn't home for delivery but goods were left outside on my driveway, as I asked for them to be. Good communication both on the website and from the Blandfo... もっと見る
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Items were out of stock locally but could still be ordered and were still delivered within 2 days which was excellent. The delivery driver was very helpful, kindly helping me to carry the heavy items... もっと見る
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企業情報
当該企業による記述
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
当該企業による記述
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
連絡先
Holland Way, DT11 7SX, Blandford, Dorset, 英国
- 01258 452692
4.6
優良
237件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always a reliable service.
2022年3月26日
Bradfords - Blandford BBS からの回答
Hi Robin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Had to cancel my order but they were…
Had to cancel my order but they were helpful and kept in touch to let me know what was happening when my card would be refunded.
Very helpful thanks
2022年3月17日
Bradfords - Blandford BBS からの回答
Hi T,
Thank you for taking the time to leave us a review.
I am sorry to hear that you had to cancel your order with us,
However, I am pleased to see that you have had a positive experience with us, regardless.
We hope to see you again soon.
Kind Regards,
Charlotte
Bradfords - Blandford BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great Service
Ordered some wall cladding for a bathroom refurb. Very easy & quick to order on-line and even got a 10% discount too. Delivered next working day and the cladding was in perfect condition. Really good service & product. Would use again and recommend to others.
2022年2月25日
Bradfords - Blandford BBS からの回答
Hi Simon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had such a positive experience with us and our branch team in Blandford.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent quality and service as always.
2021年12月23日
Bradfords - Blandford BBS からの回答
Hi Des,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Very helpful delivery driver
Very helpful delivery driver. Good products arrived on time and in good order
2021年11月14日
Bradfords - Blandford BBS からの回答
Hi Mr Weatherley,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience.
We hope to see you again soon!
Kind Regards,
Charlotte
Bradfords - Blandford BBS からの回答
Hi James,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Bulk Gravel Delivery
Ordered 4 bulk bags of gravel online. They were delivered within 2 days with good updates on time of delivery including a phone call to me from the local depot to check address etc.. The bags were offloaded exactly where we needed them. Very helpful driver. Gravel is great quality and always exactly matches what we had before.
2021年11月3日
Bradfords - Blandford BBS からの回答
Hi Lisa,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service
I use my local branch in Blandford Forum and all of the staff have been excellent with help and advice while we renovated our bungalow.
Nothing was to much trouble and special thanks to Pat for his help with delivery’s and getting hold of what we needed when we needed it.
Prices are good for a Local Merchant and no doubt certain items could have been purchased from a much larger store in a bigger town BUT you will not get the help and advice.
Will be very happy to recommend to friends and family.
2021年10月19日
自発的なレビュー
Bradfords - Blandford BBS からの回答
Hi Colin,
Thank you for taking the time to leave a review.
I am really pleased to see that you have had such a positive experience with us and that we were able to help you with your bungalow renovation.
I will pass your kind words on to Pat as I am sure he will be pleased to know that his effort has not gone unnoticed.
We hope to see you again soon.
Kind Regards,
Charlotte
Top soil (loam) delivered on time by a…
Top soil (loam) delivered on time by a polite and efficient driver. Top soil nicely graded and exactly as specified (and expected). David C
2021年10月13日
Bradfords - Blandford BBS からの回答
Hi David,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Unboxed - Parts Missing (DeWalt DCS570N 18v XR Brushless Circular Saw)
DeWalt DCS570N 18v XR Brushless Circular Saw (Body Only)
Met the delivery driver on my doorstep, who handed me the scuffed up circular saw by its handle, unboxed!
Contacted branch who proceeded to tell me "that this was normal because they buy them at such good rates, they don't come boxed", "most people would rather they didn't come in a box".
It was missing several key components (Rip Fence, Blade Spanner,Dust Extraction Spout).
Had to return item to store. No apology, was made to feel like I was making a fuss. Not acceptable.
2021年10月11日
Bradfords - Blandford BBS からの回答
Dear M Armitage,
We appreciate you taking the time to leave us a review.
I am saddened to hear about your experience with our Blandford branch.
I apologise that your circular saw arrived the way it did and when you did try and return your item you were made to feel as if it was inconvenient to do so. No customer should be made to feel like that so I sincerely apologise.
I have spoken with the branch and the team member you dealt with, so please be assured this incident is being dealt with.
If you wish to discus this further please do email Ecommerce@bradfords.co.uk
Once again I apologise for your experience.
Kind Regards,
Megan
Service was excellent and delivery was…
Service was excellent and delivery was excellent drive very pleasant to top mark's
2021年10月7日
Bradfords - Blandford BBS からの回答
Hi Keith,
Thank you for taking the time to share your positive experience.
I am pleased to hear that our team in Blandford provided you with excellent service and delivery.
Thank you for pointing out the delivery drivers great service. I will make sure the branch are informed of this.
If there is anything else that we can do for you please do let us know.
Many Thanks
Megan
Got what I wanted,delivered bang on…
Got what I wanted,delivered bang on time = Job done pdq Excellent
2021年9月21日
Bradfords - Blandford BBS からの回答
Hi Andrew,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Bradfords in Blandford Forum always do their best!
Bradfords in Blandford Forum always do their best to help me with my orders. They deliver at times that help me as I often want delivery to a site and not home. There is a gentleman called Pat who works there and is particularly helpful with advice in all aspects of whatever my project is at the time - so thank you Bradfords for being so nice to an elderly lady!
2021年9月20日
Bradfords - Blandford BBS からの回答
Hi Jan,
Thank you for taking the time to leave us a review.
I am really pleased to see that you continue to receive great service from Pat and the rest of our team at Blandford.
We hope to see you again soon!
Kind Regards,
Charlotte
Great service
2021年8月24日
Painless transaction delivery driver…
Painless transaction delivery driver went out of his way to be helpful great!
2021年7月17日
No response to emails asking about when…
No response to emails asking about when this will be delivered
2021年7月7日
Bradfords - Blandford BBS からの回答
Dear Kerry,
Thank you for taking the time to leave us a review.
I am sorry to hear that there was a delay in getting your order being delivered.
I can see that our Yeovil branch has now delivered the order for you however I apologise for any inconvenience this delay may have caused.
if you wish to discus further please email Ecommerce@bradfords.co.uk
Disappointing Customer Service
I placed an 'on line click collect' order for decking boards (4.8 metre lengths) which were shown as in stock/available at the Blandford branch. The items were paid for in full at the time of placing the order. I made a 40 mile round trip to collect said order only to be told on arrival that the boards were not available. Shorter lengths were available which I selected and I returned to the cash desk expecting an adjustment to be made in my favour to the price paid. Instead the manager stated he was charging me the same price as that paid for the longer lengths. He was not prepared to discuss any pricing adjustments, stating his decision was final. The manner in which I was dealt with and spoken to left much to be desired - lessons could be learnt from staff at my local branch of BBS in Verwood! I will not be using the Blandford branch again.
2021年6月4日
Ineffective website which allows you to…
Ineffective website which allows you to purchase items that are not in stock - will not be using again.
2021年5月30日
Bradfords - Blandford BBS からの回答
Hi,
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a negative experience with us due to the products that you purchased being out of stock.
We apologise greatly for this and for any inconvenience this may have caused you.
Kind Regards,
Charlotte
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